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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
395 Reviews

395 Reviews of Land Rover Sudbury - Service Center

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July 21, 2021

Had some unexpected issues with my used 5yo LR4… Robert managed brilliantly to get it covered by the extra warranty I bought when purchasing 3 years ago. Thanks so much Robert and LR Sudbury team! More

by Francois.bodet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Land Rover Sudbury responded

We're so glad Robert and our team could take great care of you! Thanks For choosing Land Rover Sudbury for your service needs!

July 19, 2021

Respectful and knowledgeable response: Discovery Sport has a design feature / defect that surfaces after each annual sticker inspection that results in car going into sleep mode when ignition is turned of More

by Jgold1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Millan
Jul 21, 2021 -

Land Rover Sudbury responded

We're so glad Javier could take care of this for you! Thank you for your 5-star review and for choosing Land Rover Sudbury!

July 02, 2021

Professional, reliable and accurate Friendly staff and Professional, reliable and accurate Friendly staff and clean and organized More

by jshokri
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Shusda, Jorge Rivera
Jul 06, 2021 -

Land Rover Sudbury responded

We are honored to receive your support. Thank you! - Land Rover Sudbury Team

July 01, 2021

Great experience. Friendly staff, helpful, efficient, and thorough. My car was detailed impeccable. Jorge accommodated my personal needs especially for picking up my car. Thank you. More

by christinronzio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Rivera
Jul 01, 2021 -

Land Rover Sudbury responded

Reviews like this one make our day, Christin! Thanks from the Land Rover Sudbury team!

June 26, 2021

Brought in car for service, my first experience at this location. Greeted promptly and warmly. Professional and to the point. Made it super easy to get into the loaner. Pick up was also easy and they even More

by peter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda, Jorge Rivera
Jun 28, 2021 -

Land Rover Sudbury responded

Peter, Our team will be so glad to hear they've made this a five-star experience for you! We know Jorge will appreciate the shoutout! We look forward to seeing you at your next appointment! - Land Rover Sudbury

June 18, 2021

My service advisor - Bobby Wendler - communicated regularly, clearly explained all the issues with my vehicle and at no times did I feel that he was pushing unnecessary work which isn’t always the ca More

by Barry B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Land Rover Sudbury responded

Thanks for sharing your experience with Bobby! We're lucky to have him on the Land Rover Sudbury team and are so happy he could take great care of you!

June 03, 2021

Was able to get an appointment quickly (with loaner). Dropping off the car was quick, easy, and they worked with my schedule. Tom was excellent with communication as car was being serviced. Pick up was a More

by MM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Jun 04, 2021 -

Land Rover Sudbury responded

This is so great to hear! Our customers are so important to us, so it means a lot when they enjoy their experience with us. We look forward to seeing you again at Land Rover Sudbury!

May 30, 2021

Jorge was the most incredible dealership representative that I have ever encountered throughout my entire auto service relationships and would recommend him over anyone else. Great guy and great personalit More

by cmamo8306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jun 01, 2021 -

Land Rover Sudbury responded

Thanks for the five-star rating and kind words! We're glad to hear Jorge and our service team have made your experience so great! See you next time! - Land Rover Sudbury

May 29, 2021

Outstanding customer service related to routine maintenance. All work done on time as promised - good communication of service requirements. Newly opened service department and showroom gets two More

by A Sudbury Resident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Jun 01, 2021 -

Land Rover Sudbury responded

We are so happy our Land Rover Sudbury team earned your five stars. Thanks so much!

May 28, 2021

Javier Millan was extremely helpful and a great communicator on a service that took 10 days. I would rate his support as a 10 of 10. I will request him next time. More

by joedwyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Millan
Jun 01, 2021 -

Land Rover Sudbury responded

Thank you for your wonderful review! We're happy Javier made your experience so great and earned a 10/10 for their support! We appreciate you being a Land Rover Sudbury customer and will see you next time!

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