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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
434 Reviews

434 Reviews of Land Rover Sudbury - Service Center

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November 20, 2022

Ryan is by far the absolute best in service! He is always attentive, calls to let you know what is going on and does it with a smile. He is fantastic in customer service! More

by Carrie Wilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
Nov 22, 2022 -

Land Rover Sudbury responded

Thank you for the kind review, Carrie - Ryan will be thrilled to hear it! We appreciate your business and look forward to seeing you next time here at Land Rover Sudbury!

November 19, 2022

Bryson was a great service rep to work with. He was communicating regularly and helped to ensure I had a good experience. More

by mpbrownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Nov 23, 2022 -

Land Rover Sudbury responded

We're glad to learn we delivered a great experience. If there's anything further, we can do for you please let us know. - Land Rover Sudbury

November 17, 2022

Great Service and Great Follow up! I would recommend Land Rover Sudbury to Friends and Family. More

by Michael.Santos3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Nov 18, 2022 -

Land Rover Sudbury responded

Thank you for your support, Michael! Our Land Rover Sudbury team looks forward to serving you again in the future!

November 15, 2022

Outstanding service, thank you Aya, Caleb & Bobby 👏👏👏👏 I lost my Key fob and was losing my mind eh! They all calmed me down & life in My Discovery Sport is Mint again 😎 More

by Lyndon Byers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb & Aya
Nov 16, 2022 -

Land Rover Sudbury responded

We're so glad we could assist you, Lyndon! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future! - The Land Rover Sudbury Team

November 14, 2022

Most dealerships provide standard repair services in a satisfactory manner. It’s when there are unusual and unexpected issues, stellar dealerships have the opportunity to shine. That was my experience wit More

by rcamphausen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryson Paulding
Nov 15, 2022 -

Land Rover Sudbury responded

Thank you so much for taking the time to share this kind review! We appreciate you trusting Land Rover Sudbury with your automotive needs and are happy to hear that Bryson & the team took great care of you & your Range Rover during your most recent visit. Thanks again for your support. We look forward to serving you next time!

November 14, 2022

Poor performance from Service Dept. my experience with sales and finance was wonderful. Repeatedly poor performance from Service. Consistent lack of response until I got the service man More

by Kc2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Diaz, Aya Badreddine
Nov 16, 2022 -

Land Rover Sudbury responded

Hello - we apologize for the lack of communication following your service and would like the opportunity to discuss this situation with you further. Thanks, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

November 12, 2022

I brought in my Velar for an oil change recently and dealt with Bryson. Bryson was very professional and pleasant in assisting me. There was a misunderstanding with the type and pricing of my service, b More

by Dariusz
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Nov 14, 2022 -

Land Rover Sudbury responded

We are grateful to hear that Bryson made this a five-star oil change experience for your Range Rover Velar! We look forward to seeing you again! Thank you! - Land Rover Sudbury

November 11, 2022

Jean Pierre was very helpful and informative. He followed up with me to make sure everything was working ok. Thanks for your help again Jean Pierre! More

by Cliff
Recommend Dealer
Yes
Employees Worked With
Jean-Pierre (JP) Tran-Dac
Nov 11, 2022 -

Land Rover Sudbury responded

Thank you so much, Cliff! We appreciate your kind feedback and five-star rating for Jean Pierre and Land Rover Sudbury!

November 06, 2022

Great service from the team, only reason I don’t give 5 stars is that I waited too long when I returned to collect my car. More

by lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Nov 07, 2022 -

Land Rover Sudbury responded

Thank you for your review, Lee! We hope that we are able to provide you with a 5-star appointment next time! -Land Rover Sudbury

November 02, 2022

The service department is great. Very quick and efficient. Everyone is friendly and helpful; huge points for prompt calls and messages. More

by Mrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Nov 03, 2022 -

Land Rover Sudbury responded

Thank you for the excellent feedback! We appreciate you trusting the Land Rover Sudbury team with your service needs and look forward to your next visit!

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