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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
395 Reviews

395 Reviews of Land Rover Sudbury - Service Center

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October 04, 2024

Derek, our service rep went above and beyond to provide us with the best service experience. He was very professional and communicative. Kept us in the loop the whole way and everything went so smoothly. T More

by ChantillyLace76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Land Rover Sudbury responded

We're delighted to hear that Derek provided you with an exceptional service experience at Land Rover Sudbury. Thank you for the fantastic feedback and support!

October 04, 2024

Everyone is very polite, nice and helpful. Recommend 100%. I’ve taken my car here and will keep taking it. Service is top notch. More

by netocleudimar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
Oct 04, 2024 -

Land Rover Sudbury responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Land Rover Sudbury has provided top-notch service. We look forward to seeing you and your car again next time!

October 02, 2024

Had a issue of rattling noise from rear area. Derek took care everything. Thanks Derek More

by RUSHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Land Rover Sudbury responded

We're so glad Derek could assist you! Thanks for the review and please don't hesitate to reach out if our Land Rover Sudbury team can be of service again in the future!

October 02, 2024

They took my appointment quickly, and communicated with me clearly to help understand the services needed. More

by jdh21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduarda Gomes
Oct 03, 2024 -

Land Rover Sudbury responded

Thank you for sharing your experience! We're glad to hear our team at Land Rover Sudbury provided clear communication and prompt service. We appreciate your feedback!

May 17, 2024

Service at the dealership is always professional and solicitous. In particular, I have had terrific experience with Derek. More

by Ckeefe@nixonpeabody.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Land Rover Sudbury responded

Hi C Keefe! We're glad to know that you've had a terrific experience with Derek and our team at Land Rover Sudbury. We strive for professionalism in all we do, so it's great to see that reflected in your visit!

May 10, 2024

The dealership took care of all my cars needs. Derek was very responsive and helpful. I greatly appreciated the loaner car and the high level of customer service! More

by Kathrinesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Land Rover Sudbury responded

Kathrine, we're delighted to know Derek and our team at Land Rover Sudbury could provide you with the high level of customer service you deserve. Thanks for sharing your experience!

April 07, 2024

Friendly, professional and worked with me to reduce costs. Additionally, provided a loaner. Great experience from beginning to end. Look forward to my next service in Sept. 2024. More

by trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Land Rover Sudbury responded

We're glad to know you had a great experience with us at Land Rover Sudbury! It's wonderful that our team could assist in reducing costs and providing a loaner. We look forward to seeing you for your next service in 2024! - Land Rover Sudbury

April 05, 2024

Derek Dwight is the consummate professional; explained all the repairs and got all necessary work done. More

by ayeyinmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Land Rover Sudbury responded

We're glad to know that Derek provided you with a thorough explanation of the repairs at Land Rover Sudbury. Thanks for taking the time to share your experience!

April 03, 2024

Derek Simpson and Luiz Angelo were very responsive to my car's needs. Derek made sure that my car was diagnosed correctly and fixed in a timely manner. Kudos to all the technicians as well who worked on my More

by dbegany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Land Rover Sudbury responded

Dbegany, we're delighted to know that Derek, Luiz and our tech team at Land Rover Sudbury were able to address your car's needs effectively. Thanks for recommending us!

March 29, 2024

Yet another amazing experience with the staff at Sudbury Land Rover. Always so pleasant and professional!!! Not that I want to have issues with my Discovery, but it’s always a pleasure when it does. Cross m More

by tn112570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya, George, Manny Diaz, Caleb Skoglund
Apr 01, 2024 -

Land Rover Sudbury responded

We're so glad to know you've had another great experience with us at Land Rover Sudbury! Thanks so much for your support and feel free to stop by any time!

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