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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
434 Reviews

434 Reviews of Land Rover Sudbury - Service Center

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June 27, 2025

Excellent service ! ! A great team who always go out of their way to help and explain everything in detail. Stacia was outstanding !!! Ive not dealt with her before More

by Mlhancock2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience with us! We're delighted to hear that Stacia and our team at Land Rover Sudbury provided excellent service. It's great to know her communication made a positive impact on your visit. We appreciate your support!

June 27, 2025

Great commication and updated info. Knows the buisness and confident with customers questions and pricing More

by Dash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2025 -

Land Rover Sudbury responded

Thank you for the fantastic feedback! We're glad to hear that our team at Land Rover Sudbury provided excellent communication and support. We appreciate your trust in us!

June 25, 2025

Customer service was excellent. The service department is top-notch. They are professional, timely, and clearly communicate the status of the vehicle throughout the repair process. More

by Cameron M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2025 -

Land Rover Sudbury responded

Cameron, we're delighted to hear that our service team at Land Rover Sudbury has impressed you with their professionalism and communication. Thanks for the kind words!

June 14, 2025

Very knowledgeable and accommodating. Everything went smoothly and they tried their best to expedite timelines for parts and get creative, which I appreciated. Got my car back sooner than More

by branshagen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Land Rover Sudbury responded

We're delighted to hear that our team at Land Rover Sudbury provided knowledgeable and accommodating service, ensuring a smooth experience for you. It's great to know we could expedite the process and get your car back sooner than expected. Thank you for sharing this positive feedback!

June 13, 2025

Great cars but subpar service on the vehicles. Went in for a diagnostic test and my car was returned with a ton of rumbling/heavy vibrations. 🤷🏽‍♂️ More

by Tbtny25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacia Pikul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Land Rover Sudbury responded

Thank you for sharing your experience. It's disappointing to hear about these concerns, and I encourage you to contact me directly if you'd like us to re-examine this matter. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 24, 2025

The service department at this dealership always goes above and beyond to please. The thing I like most is that my service advisor is quickly accessible by text. More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Land Rover Sudbury responded

Hi Michael, we're delighted to hear that our service department at Land Rover Sudbury is meeting your expectations and making communication easy for you. Thanks for the great feedback! Safe travels!

May 23, 2025

Great experience and very easy to work with. Communicated well and resolved my issue quickly More

by Marcmarotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025 -

Land Rover Sudbury responded

Hi Marcmarotta! Thank you so much for your kind words! We're glad to hear you had a great experience and that we were able to resolve your problem quickly at Land Rover Sudbury. It was a pleasure working with you, and we truly appreciate your feedback!

May 21, 2025

Derek is awesome and took care of me in a quick fashion I will always recommend him as he is pleasant to work with and understand the customers needs. More

by fahd issa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Land Rover Sudbury responded

We're delighted to hear that Derek provided you with such a positive experience at Land Rover Sudbury! Thank you for recommending him and sharing your feedback. We look forward to serving you again in the future!

May 17, 2025

Great service and service advisor. The accurate estimate on cost and time was most appreciated. Thank you, Derek. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Land Rover Sudbury responded

Mark, we're delighted to hear that Derek and the team at Land Rover Sudbury provided you with great service. Thank you for sharing your experience!

May 16, 2025

Professional staff is efficient and accommodating. Facility is clean and comfortable. And I appreciated the car wash More

by kaherter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maillet
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Land Rover Sudbury responded

Kaherter, we're delighted to hear you enjoyed your visit at Land Rover Sudbury! It's great that our team and facilities met your expectations. Thanks for sharing!

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