425 Reviews of Land Rover Sudbury - Service Center
Professional staff is efficient and accommodating. Facility is clean and comfortable. And I appreciated the car wash Facility is clean and comfortable. And I appreciated the car wash More
The dealership is clean and nice. The staff is super nice . Just wish the waiting area was bigger The staff is super nice . Just wish the waiting area was bigger More
I had to take my first review down because Google won’t allow me to write my second review so here it’s. Last week, I received their RSVP Private Range Rover Event Invitation in the mail, inviting me to c allow me to write my second review so here it’s. Last week, I received their RSVP Private Range Rover Event Invitation in the mail, inviting me to come for free multi inspections, a presentation gift and a chance to win a prize. I was interested so I booked my appointment and came here today. Honestly, I was a bit nervous to meet Derek because I was told Eduardo wasn’t working there anymore since I met her last fall for my oil change, coolant flush and refill with new coolant plus all the multi inspections which passed. She was courteous and had a great interaction with me regarding my questions about my Range Rover features which overwhelmed me after purchasing my Range Rover at the Land Rover Dealership in Rockland. However I saw Derek across from her desk. This morning, I met Derek at his desk and instantly, he greeted me with courteous interaction. Later, Derek presented me with cute gifts along with a guy (I completely forgot his name, Sorry) who works in the mechanic shop and brought me to the shop to show me underneath my Range Rover which was lifted up (I was thrilled to check underneath!) and checked my Pirelli tires which looked superb! Very impressive! He explained that the air filters needed to be replaced (I knew they reminded me of that last fall) and vacuumed the dust out of the inside of the cartridges to be cleaned. I was pleased to tell him to go ahead and do it. After completion, I was told to go back to Derek’s desk to pay the final costs and leave. At the end, I was pleased to have had as great interaction with him. I will definitely come back to Derek for my next appointment in the future! Derek, Thank you! More
Every item was taken care of on the work order. Matt was great to work with and made all the small problems go away. Matt was great to work with and made all the small problems go away. More
The appointment process was a breeze, the facility very attractive and everyone in there greets you with courtesy. attractive and everyone in there greets you with courtesy. More
Very organized, cooperative and caring. Our service manager explained all of our alternatives to us. Our service manager explained all of our alternatives to us. More
Bobby in parts and Matthew and service were terrific. Excellent job timely completed. Very impressed with the dealership. Excellent job timely completed. Very impressed with the dealership. More
After a very unpleasant two day exchange with Matt and Craig in the service dept. at Sudbury Land Rover, I received a call from the General Manager, Luis Augusto Angelo. Mr. Angelo (Luiz) patiently listen Craig in the service dept. at Sudbury Land Rover, I received a call from the General Manager, Luis Augusto Angelo. Mr. Angelo (Luiz) patiently listened to my concerns. Our conversation was reasoned and genuine. After such a positive and productive conversation with Luiz, I felt an obligation to post this addendum. It is the right thing to do. More
Received good service, Customer service was very good as well, will be looking forward to go back if needed for service. well, will be looking forward to go back if needed for service. More
The reason I bring my LR4 o Land Rover Sudbury is Robert Wendler in service. Bobby is a great combination of knowledgeable and sincerely friendly. Additionally, Bobby always is looking out for my safety! Wendler in service. Bobby is a great combination of knowledgeable and sincerely friendly. Additionally, Bobby always is looking out for my safety! More