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Land Rover Sudbury - Service Center

Sudbury, MA

4.9
398 Reviews

398 Reviews of Land Rover Sudbury - Service Center

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December 15, 2024

Range Rover Sudbury took me in for service the very next day after calling. Derek, the service advisor, was the most professional person I have dealt with at a dealership in a very long time. Full annual More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Land Rover Sudbury responded

Tom, we're delighted to hear that Derek and the Land Rover Sudbury team provided such efficient service for your SVR Range Rover. Thank you for sharing your experience with us!

December 14, 2024

Recent work done on the car was speedy with good communication from staff and well cared for loaner used More

by Sarah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Land Rover Sudbury responded

Sarah, we're delighted to hear that you had a positive experience with our team at Land Rover Sudbury. Thank you for sharing your feedback and trusting us with your vehicle!

December 05, 2024

Derek was fabulous! Got to the biotin is the issue and surprised me he efficiently everything went! More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2024 -

Land Rover Sudbury responded

We really appreciate you taking the time to leave Land Rover Sudbury this awesome review, thank you!

November 13, 2024

I’d never take my car anywhere else. They take care of their customers always. More

by ARDES MARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Land Rover Sudbury responded

It means so much to the team to hear you've had nothing but five-star experiences here! Thank you, Ardes! - Land Rover Sudbury

November 01, 2024

Derek and the team of service folks are exceptional! They truly know how to work and support their customers More

by Brian S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Land Rover Sudbury responded

Brian, we're delighted to hear that Derek and the team provided exceptional service at Land Rover Sudbury. Thank you for your kind words!

October 30, 2024

Excellent service wonderful staff snd very responsive . I truly drive out of my way to come see Bobby because i trust him More

by Joanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Land Rover Sudbury responded

Joanna, thank you for the kind words! We're delighted to hear that Bobby and our team at Land Rover Sudbury have earned your trust. Safe travels on your journeys!

October 21, 2024

Christian was very welcoming and helpful in the process. He provided a detailed overview of the process and later helped me revise the settings on my Discovery as it was first annual inspection since I boug More

by bodhayan05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Boller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Land Rover Sudbury responded

We're delighted to hear that Christian provided such a welcoming and helpful experience at Land Rover Sudbury. It's great to know he assisted with your Discovery's settings during its first annual inspection. Thank you for sharing this feedback!

October 16, 2024

Since, I purchased my Range Rover (top vehicle, not sport) in Rockland, MA 6 months ago, (horrific highways closer to South Boston with aggressive-reckless drivers) so I rather come here in Sudbury, mo More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduarda Gomes
Oct 16, 2024 -

Land Rover Sudbury responded

Jerry, we're delighted to hear about your positive experience with Eduarda and the team at Land Rover Sudbury! It's wonderful that you enjoyed our showroom and amenities. We'll be sure to pass along your kind words to Eduarda – she's a valued member of our team and will be thrilled to hear them. Looking forward to seeing you again for your next appointment!

October 16, 2024

Dereck is always helpful and informative. The whole team had me in and out in record time. More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Land Rover Sudbury responded

Rachel, thank you for the positive feedback! We appreciate you trusting Dereck & the Land Rover Sudbury team with your service needs and are happy to hear your recent visit was an efficient one. See you next time!

October 16, 2024

Great customer service. Attention to detail was exceptional. Friendly and problem solvers! Will always be back More

by js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Boller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Land Rover Sudbury responded

We're delighted to hear that you had such a positive experience with our team at Land Rover Sudbury! Thank you for your kind words, and we look forward to welcoming you back in the future.

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