Land Rover Sudbury

A year ago my experience with this dealership was very positive. More recently, it was the worst visit to a dealership I have ever experienced and I have purchased many new cars in my life, including Me positive. More recently, it was the worst visit to a dealership I have ever experienced and I have purchased many new cars in my life, including Mercedes, SAAB, Volvo, Toyota, Chrysler, Nissan and Mini-Cooper. Overall Mr. Luddy did not seem very engaged or interested, was not very helpful or informative, and at what became the end of visit....extremely rude! Apparently my offer of less than advertised sales price was insulting to Mr Luddy. His reaction was totally uncalled for and unprofessional!! More

Dealing with car purchases is always nerve racking whether or not you're purchasing a high end vehicle or not. Thankfully, I chose to go to Sudbury Land Rover where I was completely taken aback by the whether or not you're purchasing a high end vehicle or not. Thankfully, I chose to go to Sudbury Land Rover where I was completely taken aback by the incredibly high standards of professionalism, the good humor, and thoughtfulness of the dealership. Their philosophy was essentially, "how can we help you". Ben Muenzberg and his sales team put me completely at ease. Rusty Johnsen was superb in following up ; completely without pressure or hassle. They made the decision to purchase hassle free and easy making clear that my satisfaction was key in the entire process. Of course while that treatment helps, it is the after purchase care that was the true test of their professionalism and they were extraordinary! All aspects of care, question, detail and minor issues were dealt with promptly, painlessly and without hesitation. On the contrary, they were apologetic for any inconvenience and following up afterwards to ensure my satisfaction. These are not the type of people that relinquish responsibility at the time of sale but continue to fret and work hard afterwards. It is very clear that they are committed to going "above and beyond" for any and all clients. I have absolutely no hesitation in recommending Ben, Rusty, the service team of Pat, Dave, Pete and Tom. They are the best ambassadors of commitment to client service I have encountered. More

Rusty Johnsen is the guy to work with there. Talk about customer service - he goes out of his way to do anything to make the process easy for you. He did such a phenomenal job with our LR4 we bought this s customer service - he goes out of his way to do anything to make the process easy for you. He did such a phenomenal job with our LR4 we bought this summer that we just got a Sport from him too instead of sticking with BMWs for our second car. His knowledge, service and reliability are second to none. And he doesn't disappear right after the sale. He's been quick to help with anything afterwards too. We were reluctant to go to Sudbury from Wellesley but they pick up and drop off a loaner for service. Cant say enough! Ask for Rusty More

We adore Rusty, we have followed him from when he was at Landrover Peabody to Landrover Sudbury, and our family has purchased numerous range rovers from him. He is very professional, one of the most genuin Landrover Peabody to Landrover Sudbury, and our family has purchased numerous range rovers from him. He is very professional, one of the most genuinely nicest guys we have met, and really cares about his customers. He bends over backwards to make sure we are well taken care of and we have been thrilled with the cars we have purchased, but more so with the level of service he has given our entire family through out the years. He is why we keep coming back, I highly recommend him! I just bought my newest Rover from him 3 months ago and was very specific with what I wanted... He searched high and low for it and made sure that I was fully satisfied with everything. He had everything taken care of for me and made the process smooth, seamless and easy for us, as always. More

Rusty Johnsen is a pleasure to deal with. I would recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. More

Had a very positive experience when purchasing my vehicle. My salesperson, rusty, was extremely knowledgeable and helpful as well as being very courteous. The GM Ben, was very helpful in me getting vehicle. My salesperson, rusty, was extremely knowledgeable and helpful as well as being very courteous. The GM Ben, was very helpful in me getting the maximum amount on my trade. Delivery was perfect and at the appointed time. More

My family has been buying cars from Rusty for the past 15 years. We have bought a total of 4 cars in that time, and he is truly the best car salesman out there. He makes you feel like you are his only clie years. We have bought a total of 4 cars in that time, and he is truly the best car salesman out there. He makes you feel like you are his only client. He is responsive, thorough, and truly looks out for his buyers. He is the type of guy that will continue to check up on you immediately after and long after your purchase to make sure you are satisfied. He will look out for you each time you come in for service-- you won't want to buy a car from anyone else, ever! We have loved our Land Rovers and Range Rovers, and buying them from Rusty has made the experience that much more enjoyable. More

Matt Phillips was great! He was attentive and detail oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers before making my decision. Once financing was figured out Matt did his best to make sure I got my new car as soon as possible. Great Experience. Anthony Carbone was also Great! He worked on my financing and was able to get a great rate. He was patient and honest with the options moving forward regarding financing. I am now in my Range Rover Sport because of Anthony's hard work making sure I was paying a price that would be comfortable for me. All in All, a great experience. I will be bringing my car in for service this week as I am having a few issues. I spoke with Pat yesterday, who was enthusiatic to fix the problems I am having. I can only hope the service department will be as great as Matt & Anthony. More

Had a great buying experience with Jim...once again...He is knowledgable, decent and just an all around nice guy. My business felt valued and I was treated well from start to finish. Jim is not just a g is knowledgable, decent and just an all around nice guy. My business felt valued and I was treated well from start to finish. Jim is not just a guy you'd want to buy a car from but also a guy you'd want to have lunch with. As my grandmother would say...a real mensch! More

My recent experience at Land Rover of Sudbury was fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The service department went over and beyond my expectations. My service adviser Tom Shusda was incredible. He was on top of everything and was able to answer all my questions. He was always available and made me feel at ease. I highly recommend this dealership to anyone looking for a Land Rover. More