Land Rover Sudbury

Had a great experience at this dealership. Despite the craziness of buying a car on New Years Eve, they were very relaxed and I never felt pressured to buy. craziness of buying a car on New Years Eve, they were very relaxed and I never felt pressured to buy. More

I recently traded in my LR3 for a Rover Sport. I have always been happy with the dealership and the experience I have with the service of my vehicle. Tom in the service department has always gone above a always been happy with the dealership and the experience I have with the service of my vehicle. Tom in the service department has always gone above and beyond to be helpful and informative, most importantly always fair! When it came time to trade my LR in, I wanted to stay loyal to a dealership that has treated me fair over the years. I was introduced to Matt in the sales department and was extremely happy with the entire buying experience. Matt was kind, fair and made me feel more like a friend than a customer. I was kept up to date on my new suv, it was ready when promised and there was zero pressure or hidden costs. I have been loyal to Subdury for service and now they have made a customer for life with sales. The dealership should be proud of the people that work there. Very happy with my entire experience. Thank you!!!! More

Ed Oteri was professional and efficient. My husband and I loathe the entire car buying process -- the entire thing, especially the sales pitch, the sleazy "so tell us, did you like the car" before you get th loathe the entire car buying process -- the entire thing, especially the sales pitch, the sleazy "so tell us, did you like the car" before you get the price, etc. (we had this experience at another Herb Chambers in Burlington) Our experience with Ed couldn't have been further from this. We walked in, received a fair price for our trade, and bought a car. There was no drama. We plan on buying another Lexus or Land Cruiser for our next car, but we would wait, even a year or two for this dealership to get one in as a trade so that we could deal with them again instead of some other dealer. Ed Oteri receives my highest rating in every regard. More

Had an awesome experience at Land Rover Sudbury. Rusty Johnsen was a fantastic salesperson to work with. Ben Uuenzberg (store GM) and Anthony Carbone (Finance manager) we’re great as well. A pleasurable Johnsen was a fantastic salesperson to work with. Ben Uuenzberg (store GM) and Anthony Carbone (Finance manager) we’re great as well. A pleasurable and easy car buying experience. Highly recommended, would definitely buy from again. More

Peter really makes the difference, he goes the extra mile ! Calls to explain what's going on and where the process is while your vehicle is in the shop. Always offers help and a way to make things work. ! Calls to explain what's going on and where the process is while your vehicle is in the shop. Always offers help and a way to make things work. More

Ed is the best car salesperson I have ever dealt with.He loves cars and it shows. He was honest, knoledgable, reasonable, responsive and a great representation of the brand. You should have all new sales p loves cars and it shows. He was honest, knoledgable, reasonable, responsive and a great representation of the brand. You should have all new sales people train under him. He took car of the details, registration, had the car delivered.....I can be tough, but I have nothing but glowing remarks for him. He even laughed at my jokes......He made my Christmas suprise happen....what else can I say? Anthony- dealt with him less but, out of all the cars I have purchased, I have never sat and chatted with the finace manager before. He loves cars as well, and it shows..... Merry Christmas More

Like some people, my wife and I don't enjoy the whole process of buying a care from a dealer. The inevitable use of the car salesman playbook, from trying to get on top of you by immediately making you a process of buying a care from a dealer. The inevitable use of the car salesman playbook, from trying to get on top of you by immediately making you aware of how much they know and you don't, or by dividing and conquering, so much so that the manipulative experience is so oily that you can't wait to get home and take a shower. We even took to renting from time to time because it was so hassle-free by comparison. Enter Matt Phillips. He helped us look at a Range Rover a few years ago, and even though we didn't pull the trigger then, we thought of him immediately when we felt forced to have to confront the otherwise sleazy world of car buying. So we went in and sure enough he was there to help us get exactly what we wanted. Matt was great. My wife kept saying, couldn't he find something else to do, since he was so nice, friendly, helpful, easy, and unsalesman-like. No browbeating, no pressure, no shmooze, no shtik. We were so happy with how easy he made it to get a car this time, that we've already contacted him about upgrading one of our other cars. Great experience. No hassle, just very happy results getting the car we always wanted. In fact, we got much more than we ever expected to get. What a pleasant surprise! More

I recently leased 2 cars from Land Rover of Sudbury (2012 RR Sport and then flipped back for a 2012 RR) and have nothing but positive things to say about this dealership, both in terms of how I was treated g RR Sport and then flipped back for a 2012 RR) and have nothing but positive things to say about this dealership, both in terms of how I was treated generally as a customer and how straightforward they were in terms of negotiating the terms of each deal. In particular, my sales consultant, Rusty Johnsen, was a pleasure to deal with. He was professional, responsive, able to quickly work my flip into the RR, and knows these cars inside and out. I am generally appalled at the lack of knowledge some car sales professionals have (particularly in terms of the nav/entertainment systems) but Rusty was able to answer all of my questions and show me how to solve the handful of items I could not figure out. I would definitely recommend the dealership and Rusty. More

I have purchased two vehicles from the dealership within the past six months. I have dealt with Ed Oteri, customer sales representative, on both occasions and found him to be a courteous professional. Not the past six months. I have dealt with Ed Oteri, customer sales representative, on both occasions and found him to be a courteous professional. Not only was I greeted by name on both visits, but his travels to Connecticut to handle the out-of-state paperwork were an appreciated sign of his complete attention to customer service and satisfaction. While I plan on having my Range Rover for some time to come, I will be dealing with Ed Oteri again, when the time comes to purchase another Land Rover. Finally, I am quite impressed with Land Rover Sudbury's customer service. More

yes. Ed Was fabulous. I wanted to buy a car from him from the start I never felt pushed or persuaded to buy a car from him. Rather i found him very knowledgeable and accommodating to my needs. He is very pro the start I never felt pushed or persuaded to buy a car from him. Rather i found him very knowledgeable and accommodating to my needs. He is very professional and most importantly I felt I could trust him. More