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Land Rover Sudbury

Sudbury, MA

4.8
1,086 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,086 reviews

December 24, 2017

Don’t go there if you want a working vehicle on delivery Went to go trade in one car to get another and it turns out they don’t check to make sure the car (brand new car) is in working order before the deliv More

by SteveD2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Max (was told he is new and to forgive him for not knowing the cars he is being paid to sell)
Jan 30, 2018 -

Land Rover Sudbury responded

Thank you for taking the time to provide this feedback. As a Herb Chambers dealership, we value the customer's experience above all else, and are constantly looking for ways to improve our processes to make sure that everyone who visits our dealership is 100% satisfied. Clearly, we did not deliver on that goal with your visit. We will share this feedback with the general manager, Andy Ham, and ensure this is addressed.

December 05, 2017

Easy peasy We had a very easy and almost enjoyable experience working with Morgan and Land Rover Sudbury buying our new beautiful vehicle. No pressure, no rush a More

by Ferri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Feddersen
Dec 05, 2017 -

Land Rover Sudbury responded

Thank you! It is always rewarding to receive great feedback like this and we really appreciate you taking time out to review us. It is great to know that you enjoyed working with Morgan! Thank you for your business and we look forward to welcoming you back in the future. Best, Andy Ham, General Manager

December 01, 2017

Awesome We had a great experience working with all the employees. Especially our salesman Neil Fishbone. Anyone interested in buying a Land Rover or Jaguar t More

by DREW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
June Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2017 -

Land Rover Sudbury responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that June and Neil provide to our customers and we'll be sure to pass along your kind words. Best, Andy Ham, General Manager

November 19, 2017

Welcoming, Professional and Friendly Neil Fishbone, What an amazing personality and professional man. My wife and I came into the dealership not expecting to finalize anything and wal More

by Sam Tresidder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fishbone
Nov 19, 2017 -

Land Rover Sudbury responded

Thank you for taking the time to share you and your wife's experience! We're thrilled that you enjoyed working with Neil, he's certainly a wonderful asset to our team. If there's ever anything more that we can assist you with, please don't hesitate to ask! Best, Andy Ham, General Manager

November 18, 2017

Complete charlatans! As a longtime Land Rover lease customer - the absolute worst most arduous experience. From the reluctance of Justine to have someone provide me wi More

by RoverMD
Customer Service
Recommend Dealer
No
Employees Worked With
Andy Ham
October 31, 2017

Great experience with Neil Fishbone First, let me say that I had never driven a Land Rover or Range Rover before visiting the dealership in Sudbury this month. After test driving the Ra More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fishbone
Nov 01, 2017 -

Land Rover Sudbury responded

Thank you! We pride ourselves on providing customers with top notch customer service and a stress-free experience, so we are pleased to hear that Neil was able to provide this to you. We thank you for your business and look forward to serving you in the future. Best, Andy Ham, General Manager

September 20, 2017

Thank you Vito I came in knowing what I wanted and Land Rover Sudbury delivered. More importantly, Vito delivered fast. He was attentive, fast, and guided me throu More

by ARDES MARTINEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Fulciniti
Sep 20, 2017 -

Land Rover Sudbury responded

Thank you, Ardes, so much for your feedback on your recent experience with Vito. We take pride in providing exceptional customer service and I'm so happy our team was able to do exactly that. Thank you for your comments and enjoy your new Land Rover! Best, Andy Ham, General Manager

September 12, 2017

Thank You, Julie Lepore! I received excellent customer service from Julie that's worth mentioning. She provided timely, helpful and accurate information regarding the process More

by DBart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Lepore
Sep 12, 2017 -

Land Rover Sudbury responded

Thank you for sharing this terrific feedback! It’s a pleasure to read that Julie was able to assist you. For all of our guests who walk through our doors, we want to demonstrate world class service and nothing less. We appreciate your business and look forward to the opportunity to serve your automotive needs for many more years to come. Best, Andy Ham, General Manager

September 07, 2017

Neil is the man to see for your next vehicle! I went in there only looking.....not thinking that I could ever purchase or have the vehicle of my dreams, Neil Fishbone and the staff members made it More

by Tina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Fishbone, Renato Sehovic
Sep 07, 2017 -

Land Rover Sudbury responded

Thank you, Tina, for taking the time to share your experience with us! I’m thrilled to hear you had such an enjoyable visit with Neil and Renato. We strive to provide our guests with the best customer experience and I’m thrilled they were able to provide you with exactly that. We appreciate your recommendation and thank you for choosing Land Rover Sudbury for your automotive needs. Best, Andy Ham, General Manager

August 27, 2017

Excellent customer service! Loved my experience! Julie was outstanding from the moment I emailed her to share exactly what I was looking for. She was prepared when I arrived and her manager was outst More

by TJack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Lepore
Aug 28, 2017 -

Land Rover Sudbury responded

Thank you for the kind words! We are truly lucky to have such wonderful people working here like Julie. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future.

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