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Land Rover Sudbury

Sudbury, MA

4.8
1,091 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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83 Boston Post Rd

Sudbury, MA

01776

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Showing 1,091 reviews

September 27, 2024

Very professional dealership they are on top of all questions on car or truck knowledge for buyers More

by Sperry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Bedard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2024 -

Land Rover Sudbury responded

Thank you for the wonderful feedback about our Land Rover Sudbury team! We appreciate your support and look forward to serving you next time!

May 17, 2024

Service at the dealership is always professional and solicitous. In particular, I have had terrific experience with Derek. More

by Ckeefe@nixonpeabody.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Land Rover Sudbury responded

Hi C Keefe! We're glad to know that you've had a terrific experience with Derek and our team at Land Rover Sudbury. We strive for professionalism in all we do, so it's great to see that reflected in your visit!

May 10, 2024

The dealership took care of all my cars needs. Derek was very responsive and helpful. I greatly appreciated the loaner car and the high level of customer service! More

by Kathrinesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Land Rover Sudbury responded

Kathrine, we're delighted to know Derek and our team at Land Rover Sudbury could provide you with the high level of customer service you deserve. Thanks for sharing your experience!

May 08, 2024

Awesome experience. Everyone is so kind. Used vehicle purchase was quick, easy, efficient, and timely. More

by ginacibien1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Prochnow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Caswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pereira-Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sorensen, Sulmarys Cruzado
May 08, 2024 -

Land Rover Sudbury responded

We're glad to know your used vehicle purchase was quick and efficient at Land Rover Sudbury. Thanks for the kind words about our team, we appreciate it!

April 30, 2024

Horrible Service General Manager Luiz is one of the worst I’ve ever met their lack of communication and attention to customer care is unbelievable 👎🏻 More

by JUSTIN STRONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Melissa Prochnow
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luiz Augusto Angelo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Fishbone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Wendler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pereira-Santos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Caisse negative stars
May 01, 2024 -

Land Rover Sudbury responded

Justin, thank you for the review. We regret that we were unable to meet your expectations and will keep this feedback in mind as we work to continually improve the experiences our customers have with us. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 01, 2024 -

JUSTIN STRONG responded

To be fair, Actions Speak louder than words.

May 18, 2024 -

JUSTIN STRONG responded

Guess the vehicle has more problems than anticipated. The car has now been in your shop a total of about 6 weeks . The first time you fixed it guess you didn’t. I’m so blown away by you and your team’s negligence on telling me the problems before I signed the paperwork. But I’m sure you and your team knew exactly what was wrong . You know since it went through your shop when you guys had first acquired it…… I expected way better. So sad . So disappointed. Just unreal actions from such a prestigious brand. You and your associates not so prestigious. 10:09 pm

April 20, 2024

Great assortment of vehicles, beautiful showroom and the Customer lounge is well appointed. Friendly staff throughout the showroom. Top notch service from Chris! Chris is very knowledgeable and one of if More

by SJP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Sorensen
Apr 22, 2024 -

Land Rover Sudbury responded

We're delighted to know you had a top-notch experience with Chris and the rest of our team at Land Rover Sudbury. We strive for excellence in all aspects, from our vehicle assortment to customer service. Thanks for your kind words!

April 07, 2024

Friendly, professional and worked with me to reduce costs. Additionally, provided a loaner. Great experience from beginning to end. Look forward to my next service in Sept. 2024. More

by trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Land Rover Sudbury responded

We're glad to know you had a great experience with us at Land Rover Sudbury! It's wonderful that our team could assist in reducing costs and providing a loaner. We look forward to seeing you for your next service in 2024! - Land Rover Sudbury

April 05, 2024

Derek Dwight is the consummate professional; explained all the repairs and got all necessary work done. More

by ayeyinmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Land Rover Sudbury responded

We're glad to know that Derek provided you with a thorough explanation of the repairs at Land Rover Sudbury. Thanks for taking the time to share your experience!

April 03, 2024

Derek Simpson and Luiz Angelo were very responsive to my car's needs. Derek made sure that my car was diagnosed correctly and fixed in a timely manner. Kudos to all the technicians as well who worked on my More

by dbegany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Land Rover Sudbury responded

Dbegany, we're delighted to know that Derek, Luiz and our tech team at Land Rover Sudbury were able to address your car's needs effectively. Thanks for recommending us!

March 29, 2024

Yet another amazing experience with the staff at Sudbury Land Rover. Always so pleasant and professional!!! Not that I want to have issues with my Discovery, but it’s always a pleasure when it does. Cross m More

by tn112570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya, George, Manny Diaz, Caleb Skoglund
Apr 01, 2024 -

Land Rover Sudbury responded

We're so glad to know you've had another great experience with us at Land Rover Sudbury! Thanks so much for your support and feel free to stop by any time!