Land Rover Stevens Creek

This dealer has the worst possible service. We bought a new car there, paid cash. They will not answer basic questions on the vehicle. They also did a credit check (they said they would not) an We bought a new car there, paid cash. They will not answer basic questions on the vehicle. They also did a credit check (they said they would not) and hurt our credit score. For over a month now we have been begging for an answer o a simple question, the emails are being ignored More

This is my go to dealer for service on my Range Rover Sport. I've been coming here for over 10 years and they've always taken great care of me and my vehicle. I like that they have Land Rover and Jagua Sport. I've been coming here for over 10 years and they've always taken great care of me and my vehicle. I like that they have Land Rover and Jaguar loaners as well. More

This dealership was organized, clean, and had professional employees working there. Everything went very smoothly, and it was actually a lot of fun. The people there had great sense of humors and professional employees working there. Everything went very smoothly, and it was actually a lot of fun. The people there had great sense of humors and were always checking in with me to let me know where the car was at that point and then, of course, to let me know it had arrived. I recommend this dealership to all!! More

Preordered vehicle. Consistent updates on production and delivery. Price guarantee honored. No hassle fair trade in value. Efficient pick up and financial paperwork. Er Consistent updates on production and delivery. Price guarantee honored. No hassle fair trade in value. Efficient pick up and financial paperwork. Eric Swanson was excellent and service oriented. Oscar Marquez explained financing and truly wanted me to be a satisfied customer. Overall painless car dealer experience. More

You brace yourself into a car dealership. Prepare mentally for the oncoming “pushy salesman”. Instead, you get friendly people who don’t try to push anything on you. They were helpful and the Prepare mentally for the oncoming “pushy salesman”. Instead, you get friendly people who don’t try to push anything on you. They were helpful and they listen. They are accommodating. That was my experience with JLR San Jose.! More

Overall satisfied Great place to purchase jaguar Land Rover sales personnel were courteous and polite Rover sales personnel were courteous and polite More

The BEST new car purchasing experience I have ever had. Eric in Sales was accommodating and extremely helpful and patient. Reza in Finance was also great to work with as well. I will definitely be recom Eric in Sales was accommodating and extremely helpful and patient. Reza in Finance was also great to work with as well. I will definitely be recommending San Jose Land Rover to everyone I know. More

Been a customer since 2007. Have always been satisfied with top notch service and knowledge with top notch service and knowledge More

Absolutely, obnoxious-cocky and downright ignorant in their behavior, approach and attitude towards business and customer service. NO CLUE what any class let aside world class customer service means or h their behavior, approach and attitude towards business and customer service. NO CLUE what any class let aside world class customer service means or have the capacity to understand it. DO NOT WASTE YOUR VALUABLE TIME, NOT EVEN ONE SECOND GIVING THIS DEALERSHIP YOUR BUSINESS. Run and run away. It’ll be the worst mistake of your life attempting to conduct business in good fait or any faith with this establishment. A ZERO. Total disappointment and failure. The ownership should fire the entire management staff, and hire those who understand how to operate a classy organization that is structured on customer service basics and human values. Therefore, the NEW & IMPROVED management team’s DIRECT responsibility, tied into their base salary,commissions, bonuses, ability to drive company demo’s, and ALL other benefits a (supposed!) elite establishment has to offer, MUST & W/O fail become to CULTIVATE, HIRE, TRAIN, MANAGE AND MOTIVATE somewhat educated, Intelligent, compassionate and well organized human beings to represent their Brand and Business. What a shame!!! Will not EVER attempt to nor recommend this facility! You can bet that I will not allow friends, relatives, neighbors and/or any of my employees or co workers/partners to EVER think of doing business with your facilities based on my SAD, DISAPPOINTING AND DISRESPECTFUL experience! More