Jaguar Land Rover Spokane - Service Center

The service department always treats me well and provides great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations great service for my Volvo. Kylee is always helpful. I am delighted that Paul is back in the department as he has always provided honest evaluations, analysis and advice. I never have felt like he or the department is trying to upsell service just to generate revenue. That kind of honesty can be hard to find these days! When I am flying in or out of town, the dealership is always happy to pick me up and drop me off at the airport and service my car while I am gone. On this last trip the dealership general manager himself picked me up at the airport! Clearly the good service mentality starts at the top. Great people! More

They keep you up to date during the service/repair process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. process and are very cheerful. We switched from another dealer because of a temporary convenience but stayed becaause of excellence. More

Everyone I've dealt with in Service and Parts go above and beyond to exceed my expectations. It's a busy place and needs a facilities upgrade, but I'm really happy AutoNation continues as a Volvo authoriz and beyond to exceed my expectations. It's a busy place and needs a facilities upgrade, but I'm really happy AutoNation continues as a Volvo authorized service center. More

The people at this dealership are always very welcoming and professional. I always appreciate when I pick up my vehicle after a service that it looks brand new and professional. I always appreciate when I pick up my vehicle after a service that it looks brand new More

Kylee is great! Good communication and very detailed follow up. Knowledgeable of my Range Rover Sport and it’s issues. She always makes sure I have a loaner vehicle. Good communication and very detailed follow up. Knowledgeable of my Range Rover Sport and it’s issues. She always makes sure I have a loaner vehicle. Overall good experience with Range Rover of Spokane! More

The waiting room for the service department is not great when you have to wait for over two hours. Bathroom is not near by, no vending machines, or charging station for electric devices. when you have to wait for over two hours. Bathroom is not near by, no vending machines, or charging station for electric devices. More

Service and recall done at the same time. It took longer than anticipated, so I was offered a loaner car which was very useful. Kylee had reserved the car just in case. Paul was very helpful It took longer than anticipated, so I was offered a loaner car which was very useful. Kylee had reserved the car just in case. Paul was very helpful with keeping me updated. More

We had a great experience here. They were ready for us when we arrived. They were able to provide us with a loaner car for our four hour wait, which was a nice bonus because we ha They were ready for us when we arrived. They were able to provide us with a loaner car for our four hour wait, which was a nice bonus because we had driven from Montana. I appreciated them confirming the appointment, so that there was no doubt they were able to get the work done when we had scheduled. More

My experience at Land Rover Spokane has always been on exceptional quality in terms of service and work completed! exceptional quality in terms of service and work completed! More

Although I have not experience dealing with the Sales Team, I do however have the greatest experience with the Service Team. We have a 2017 Range Rover LWB (Long Wheel Base) and the Service Team always t Team, I do however have the greatest experience with the Service Team. We have a 2017 Range Rover LWB (Long Wheel Base) and the Service Team always takes the greatest care during scheduled and not even none schedule service. We love dealing with Justine/Kylee Team and crew. They’re best service team in the biz!!!! More