Jaguar Land Rover Spokane - Service Center

I am really grateful for Paul and the service team at Land Rover Spokane! I was in a complete panic because the check engine light on my vehicle came on as I happened to be on my way to Spokane. I called Land Rover Spokane! I was in a complete panic because the check engine light on my vehicle came on as I happened to be on my way to Spokane. I called them and they were able to check out my vehicle, run diagnostics, and ultimately replace a part that had a recent recall on it. They did this all within a day because they knew I lived out of town and had to be back on the road. Paul and his team were so friendly and helpful in getting my vehicle running like new again. I appreciated their easy-to-understand explanation of the work done (all under warranty) and the fact that they answered my questions thoroughly. They were pretty busy too and the fact that they made the time for me because I am not local to the area was greatly appreciated. They also have a program that texts a video of the vehicle and the work they did, identifying what was the problem, how they fixed it, etc. - which was incredibly helpful for me! THANK YOU PAUL and the service team for all of your help (so I didn't have a complete meltdown)! More

Wonderful Service as ALWAYS! Highly recommend have been using for several years now and always happy with them. Highly recommend have been using for several years now and always happy with them. More

They were exceptional! We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and take care of the issue. thank you thank you thank you. More

Paul and his team are the epitome of customer service! Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took a video and sent via Text to explain what needed to be maintained and what was recommended. Amazing! Never had this kind of service. More

The people were friendly and service was pretty fast but the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing e the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing else. It's the worst waiting area I have seen in a car dealership. More

My vehicle was ready earlier than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. More

Super helpful service tech, Paul. He communicated clearly, they diagnosed an ongoing issue & were able to resolve the problem. I also appreciated the concierge service dropping me at He communicated clearly, they diagnosed an ongoing issue & were able to resolve the problem. I also appreciated the concierge service dropping me at the nearby mall so I could work while waiting. More

The service team of this dealership is phenomenal. The sales team lied to me about having snow tires but the service team was able to help me diagnose what was going on and why I wasn’t able to drive The sales team lied to me about having snow tires but the service team was able to help me diagnose what was going on and why I wasn’t able to drive in the snow last winter. More

Fast courteous service for our annual service and safety check. Our car was ready for pickup much faster than expected with all required services completed. Thank you! check. Our car was ready for pickup much faster than expected with all required services completed. Thank you! More

Paul went above and beyond to make sure I was taken care of while my car was receiving service. It meant so much to me. of while my car was receiving service. It meant so much to me. More