Land Rover Spokane

I am really grateful for Paul and the service team at Land Rover Spokane! I was in a complete panic because the check engine light on my vehicle came on as I happened to be on my way to Spokane. I called Land Rover Spokane! I was in a complete panic because the check engine light on my vehicle came on as I happened to be on my way to Spokane. I called them and they were able to check out my vehicle, run diagnostics, and ultimately replace a part that had a recent recall on it. They did this all within a day because they knew I lived out of town and had to be back on the road. Paul and his team were so friendly and helpful in getting my vehicle running like new again. I appreciated their easy-to-understand explanation of the work done (all under warranty) and the fact that they answered my questions thoroughly. They were pretty busy too and the fact that they made the time for me because I am not local to the area was greatly appreciated. They also have a program that texts a video of the vehicle and the work they did, identifying what was the problem, how they fixed it, etc. - which was incredibly helpful for me! THANK YOU PAUL and the service team for all of your help (so I didn't have a complete meltdown)! More

Wonderful Service as ALWAYS! Highly recommend have been using for several years now and always happy with them. Highly recommend have been using for several years now and always happy with them. More

They have a very well structured process to accept vehicles in service inside their building. I've been to their shop only for remotes and keys. The only thing negative I could provide is to conduct vehicles in service inside their building. I've been to their shop only for remotes and keys. The only thing negative I could provide is to conduct a QC of parts when they arrive to ensure completeness and accuracy. I ordered two cut keys and one was distinctly cut different from the other. The parts department should have noticed this upon reception. More

They were exceptional! We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and take care of the issue. thank you thank you thank you. More

Very fast process to purchase a used car and details of purchase were straight forward and easy to follow. purchase were straight forward and easy to follow. More

Paul and his team are the epitome of customer service! Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took a video and sent via Text to explain what needed to be maintained and what was recommended. Amazing! Never had this kind of service. More

The people were friendly and service was pretty fast but the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing e the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing else. It's the worst waiting area I have seen in a car dealership. More

The customer service was great. Maurice davis is an exceptional human being and I would recommend them 10/10 every time. Maurice davis is an exceptional human being and I would recommend them 10/10 every time. More

Service is timely, sales are attentive and friendly I’ve had a few recalls that were handled with care had a few recalls that were handled with care More

My vehicle was ready earlier than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. More