Momentum Jaguar Volvo Land Rover - Service Center
Houston, TX
157 Reviews of Momentum Jaguar Volvo Land Rover - Service Center
Excellent service department In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was do In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was done on time, correctly, every time. The few warranty items were covered without any fuss, complaint, or argument. Never once have they tried to sell us services or repairs that were not needed. Sometimes my wife brings the car in by herself and they don't treat her any differently. This is not the closest Volvo service center but we go out of our way to come here. More
Best Volvo dealership I've purchased 2 brand new Volvo's and a used Mercedes at this dealership in the past 3 years. Everything was exceptional and I have to stress in part I've purchased 2 brand new Volvo's and a used Mercedes at this dealership in the past 3 years. Everything was exceptional and I have to stress in particular that their after-sales service is world class. This dealership is also very "mod-friendly" which is a huge bonus for car enthusiasts like myself. Rich Forsythe (the mechanic at Volvo) is the most accommodating, fair, professional and understanding mechanic and the reason why I keep going back to Momentum. More
1st class service above and beyond I dropped my car of for a couple of warranty issues and expected my car would be there a few days do to heavy workload or due parts not being in stock I dropped my car of for a couple of warranty issues and expected my car would be there a few days do to heavy workload or due parts not being in stock. Rich went abopve and beyond and did everything he could to find the parts that weren't in stock and made sure the car was finished early afternoon. He also quickly called me to let me know of a couple of other problems he found and he resolved them immediately. Jerry provided me with a shuttle to get to work and pick up my car. Rich has excellent knowledge and is a top notch tech that I would recommend to anyone. More
Exceptional help!!!! Loved the customer service I received from Ricardo Peredero. First on the phone and then in person. In my previous calls to the parts department I hav Loved the customer service I received from Ricardo Peredero. First on the phone and then in person. In my previous calls to the parts department I have felt belittled by one particular parts person but Ricardo made me feel appreciated. I only came in to get a quote for some accessories for my Range Rover. He provided me with that and much more. Answering all my questions with detailed descriptions. Also offering recommendations and ideas. Great to know that there are people who are willing to help and really care. More
Warranty Service My visit to Jaguar of Southwest Houston was super. Kevin Sturgess provided excellent customer service, as always. I was in and out of the dealership My visit to Jaguar of Southwest Houston was super. Kevin Sturgess provided excellent customer service, as always. I was in and out of the dealership in no time. I look forward to my next visit. More
Outstanding Carrie was great in the ease of getting a rental car. Kevin Sturgess is a rock star! He has been our tech for 15 years and enjoy the personal relati Carrie was great in the ease of getting a rental car. Kevin Sturgess is a rock star! He has been our tech for 15 years and enjoy the personal relationship. He is "one of a kind". More
Service Department I continue to buy Jaguars and do business with Momentum because of my Service employee, Kevin Sturgess. He is very professional and knowledgeable and I continue to buy Jaguars and do business with Momentum because of my Service employee, Kevin Sturgess. He is very professional and knowledgeable and understands Jaguars. More
Great customer service I was given a great customer shuttle service back to work this morning by Nelson Rubio. He went out of this way to provide a shuttle ride to the medi I was given a great customer shuttle service back to work this morning by Nelson Rubio. He went out of this way to provide a shuttle ride to the medical center (MDAnderson). More
Awesome Service I love dealing with my service writer Billy Peterson. He enhances the Volvo experience. My husband and I own two Volvo's now and would not think of I love dealing with my service writer Billy Peterson. He enhances the Volvo experience. My husband and I own two Volvo's now and would not think of going anywhere else for service but Momentum. More
Lissa Johnson "FABULOUS SERVICE" This is my 6th Jaguar and as always Kevin Sturgess provides the most professional and friendly service. Always on time andn very informative. Can't sa This is my 6th Jaguar and as always Kevin Sturgess provides the most professional and friendly service. Always on time andn very informative. Can't say enough good things about this service department. More