Momentum Jaguar Volvo Land Rover - Service Center
Houston, TX
153 Reviews of Momentum Jaguar Volvo Land Rover - Service Center
Outstanding Service Took my '13 Volvo S60 R Design in for a simple tire rotation. I explained that I wanted the tech to be extra careful so as not to scratch my wheels a Took my '13 Volvo S60 R Design in for a simple tire rotation. I explained that I wanted the tech to be extra careful so as not to scratch my wheels and damage the lug nuts with their impact wrench. Once the work was complete, Rich Forsythe came out and explained that he personally performed the work and that he used a rubber coated socket. Complimented me on the condition of the car and invited me to a Volvo enthusiasts gathering that was coming up. What more could a customer ask for? It's that type of customer service that will win people over every time! More
Outstanding service in the service dept, starting with Edwin Outstanding service starting with Edwin Viera who was our service advisor. The entire team did an outstanding job and Jerry Thong Huynh was the techni Outstanding service starting with Edwin Viera who was our service advisor. The entire team did an outstanding job and Jerry Thong Huynh was the technician. Edwin was very professional and friendly and made sure our Range Rovers issues were taken care of. Edwin goes above and beyond !! I didn't get the names of the greeters or cashier, but they were All Great! Thank you guys for making everything go so smoothly! Thanks again, Donna Gilman More
Service Visit Kevin as usual took care of my car and got the appropriate service and repairs completed in very good time. He also arranged for a car for one of the Kevin as usual took care of my car and got the appropriate service and repairs completed in very good time. He also arranged for a car for one of the days I needed one. Again excellent service. More
Pickup and delivery Nelson is very pleasant and provides excellent pick/delivery service which keeps my wife from having to disrupt her busy schedule to do it. I enjoy vi Nelson is very pleasant and provides excellent pick/delivery service which keeps my wife from having to disrupt her busy schedule to do it. I enjoy visiting with him on the trip. More
"The Best Service" LanRover is luxury all the way from the moment you Arrive and someone there to open your door to the World class salesman like Edwin Viera When you en LanRover is luxury all the way from the moment you Arrive and someone there to open your door to the World class salesman like Edwin Viera When you enter his area that huge smile on his face greet you and He made sure We were well taken care of ...LanRover Thought about everything from the children having a place to play a Comfortable area to wait in ...LanRover service is second to none;) More
Service I took my Jaguar in for new break pads. I was so happy & pleased that Jaguar did offer a complimentary ride home since I did not have one to get back I took my Jaguar in for new break pads. I was so happy & pleased that Jaguar did offer a complimentary ride home since I did not have one to get back home. My driver, Nelson Rubio was amazing! He made me feel very comfortable & safe. I sat in the front seat with him and had a great conversation the whole way home! I love meeting good people... & he had a wonderful spirit! If ever I need to take a shuttle back home, I will def request Rubio!!! More
Excellent service department In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was do In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was done on time, correctly, every time. The few warranty items were covered without any fuss, complaint, or argument. Never once have they tried to sell us services or repairs that were not needed. Sometimes my wife brings the car in by herself and they don't treat her any differently. This is not the closest Volvo service center but we go out of our way to come here. More
Best Volvo dealership I've purchased 2 brand new Volvo's and a used Mercedes at this dealership in the past 3 years. Everything was exceptional and I have to stress in part I've purchased 2 brand new Volvo's and a used Mercedes at this dealership in the past 3 years. Everything was exceptional and I have to stress in particular that their after-sales service is world class. This dealership is also very "mod-friendly" which is a huge bonus for car enthusiasts like myself. Rich Forsythe (the mechanic at Volvo) is the most accommodating, fair, professional and understanding mechanic and the reason why I keep going back to Momentum. More
1st class service above and beyond I dropped my car of for a couple of warranty issues and expected my car would be there a few days do to heavy workload or due parts not being in stock I dropped my car of for a couple of warranty issues and expected my car would be there a few days do to heavy workload or due parts not being in stock. Rich went abopve and beyond and did everything he could to find the parts that weren't in stock and made sure the car was finished early afternoon. He also quickly called me to let me know of a couple of other problems he found and he resolved them immediately. Jerry provided me with a shuttle to get to work and pick up my car. Rich has excellent knowledge and is a top notch tech that I would recommend to anyone. More
Exceptional help!!!! Loved the customer service I received from Ricardo Peredero. First on the phone and then in person. In my previous calls to the parts department I hav Loved the customer service I received from Ricardo Peredero. First on the phone and then in person. In my previous calls to the parts department I have felt belittled by one particular parts person but Ricardo made me feel appreciated. I only came in to get a quote for some accessories for my Range Rover. He provided me with that and much more. Answering all my questions with detailed descriptions. Also offering recommendations and ideas. Great to know that there are people who are willing to help and really care. More