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Momentum Jaguar Volvo Land Rover - Service Center

Houston, TX

4.9
158 Reviews

158 Reviews of Momentum Jaguar Volvo Land Rover - Service Center

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December 10, 2014

Pretty Car; Poorly made and Service Sucks Other than my sales person, Alapeti Ware and Michelle Buscemi; this is has to be the worst place to purchase your car. I WISH I HAD NEVER MADE THIS More

by shpolk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Dec 10, 2014 -

Land Rover Southwest Houston responded

Thank you for providing us with your feedback. We pride ourselves on our customer service and your review is very troubling to us. We do enforce a strict loaner policy due to the small fleet we receive from the new sales department. We make sure our loaner vehicles are not damaged and "like brand new" before returning to the sales floor. We hope your experience does not keep you away from our dealership and we would love the opportunity to earn back your trust.

December 08, 2014

Car would not start Our car would not start so called Volvo roadside assistance. The operator made sure we were safe and then proceeded to call us a tow truck. Truck ar More

by jameswatts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bailey, Billy Peterson, Khalil Postell
December 01, 2014

Excellent Service I really appreciate the persistence displayed in solving the problem with my car-Jerry Bailey worked so hard on the solving the problem and keeping me More

by belinda103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bailey
November 09, 2014

Kevin's extraordinary service! Kevin Sturgess has been helping me with service for 14 years. Anytime I have a problem with my Range Rover he takes perfect care of it....but this tim More

by kpgrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sturgess
November 05, 2014

Great customer service! I purchased an XC60 from Momentum 2 years ago. Since then Billy Peterson has been helping me. He is always quick to respond to the issue and ensures More

by JCNMMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich and Nelson, Billy Peterson
October 19, 2014

Jaguar Saturday Check-up Thank you for the invitation to come in and have a service check up done, I have been putting off bring my X-Type Estate in. I just never seem to ma More

by myjaguar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sturgess
October 17, 2014

Recent Excellent Service with Kevin Sturgess Kevin is The Best! He always makes sure the issue is resolved. He goes beyond what is expected. He is one of the main reasons I purchased this last J More

by Mary DelHomme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sturgess
October 12, 2014

Recall car service Kevin takes care of me as always. He had me in and out in 45 minutes exactly as he said and my car was washed and ready to go. Kevin always gives me g More

by Rluczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sturgess
October 05, 2014

Excellent customer service! I give them a 10+. I had a problem with my Volvo but did not receive expected customer service from the dealer I purchased my car. They deserve a 10+. More

by sandra.fong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Bailey
September 25, 2014

Great Service Nelson has been taking me back to the office and picking me up to get my vehicle for the last service. I am working with 2 other dealership for my oth More

by Tulum107
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nelson Rubio
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