Land Rover Southwest Houston

Natalie was awesome! She ensured my vehicle was fully repaired and the experience was a pleasant one!!!!! She ensured my vehicle was fully repaired and the experience was a pleasant one!!!!! More

Phenomenal staff! Very great customer service and very attentive to someone’s needs and car issues. Very great customer service and very attentive to someone’s needs and car issues. More

My service advisor, Kevin, went above and beyond my expectations to make sure my vehicle was perfect! expectations to make sure my vehicle was perfect! More

Service process went very smooth and everyone was very professional. Will return in the future when more service is required. professional. Will return in the future when more service is required. More

In short, kevin has worked with me in making sure that my vehicle is running to specification. With that been said I can only appreciate the efforts. Rogelio Maitland vehicle is running to specification. With that been said I can only appreciate the efforts. Rogelio Maitland More

HORRIBLE COMMUNICATION. CARLOS WAS THE WORSE. WE WERE WORKING ON A DEAL THEN HE WENT MIA. COME TO FIND OUT HE SOLD THE CAR LOCALLY. I HAD CASH IN HAND BUT HE WAS PUSHING ME CARLOS WAS THE WORSE. WE WERE WORKING ON A DEAL THEN HE WENT MIA. COME TO FIND OUT HE SOLD THE CAR LOCALLY. I HAD CASH IN HAND BUT HE WAS PUSHING ME TO USE HIS FINANCING. AFTER HE GHOSTED ME I FOUND OUT THE CAR WAS SOMD BY CALLING THE DEALER. 5 CREDIT HITS BY HIM FOR NOTHING!!! More

The customer service was fabulous, positive, friendly, and outstanding. Jesse Banda went above and beyond to help me find what I was looking for. To myself it’s very important to receive the best customer and outstanding. Jesse Banda went above and beyond to help me find what I was looking for. To myself it’s very important to receive the best customer from a business that was fantastically done. Highly recommended. Thank again More

My Sales Person (Travis Thibodeaux) was professional and help me to secure the car before I even arrived to take a look and pick it up. The finance person was helpful and polite, No one was pushy and/or o help me to secure the car before I even arrived to take a look and pick it up. The finance person was helpful and polite, No one was pushy and/or overbearing and I left with the vehicle I wanted. A great experience and a nice facility... More

Absolutely incredible experience. I have purchased several vehicles from this dealership and the level of service I receive never disappoints! Travis Thibodeaux is an absolute gem. I have purchased several vehicles from this dealership and the level of service I receive never disappoints! Travis Thibodeaux is an absolute gem. He is super friendly, never pushy, and truly cares about his customers. Travis is the main reason I keep returning to purchase @ LR SW Houston. I contracted covid right when my ordered vehicle arrive and Travis went above and beyond to get everything done for me - he physically brought my paperwork to me during the busiest day of the month/year. When the vehicle was ready, he personally delivered it to my home and made sure I was satisfied with everything. I can't say enough nice things about him! My finance manager, Cindy Baxter, is wonderful to work with too. Cindy is very straightforward and transparent. On top of that, she is super nice! She made sure everything was done early so I could know my numbers ahead of time and also worked closely with Travis to get my deal done and paperwork ready for Travis to bring to me. They are a GREAT team! More