Land Rover Southwest Houston

First class service! Louis Cavallo managed my warranty work on my Land Rover LR4. He did a good job of getting the work done, and he set me up with a nice loaner car while Louis Cavallo managed my warranty work on my Land Rover LR4. He did a good job of getting the work done, and he set me up with a nice loaner car while my vehicle was in the shop. He also called me as soon as the work was completed, He was very polite and considerate. I was greeted at the service entrance by nice young men who opened doors for me, helped me get things out of my car, etc. overall, a great experience. When I picked up my car, the repair was completed, and my car had been washed. More

Service work for my Jaguar My radio went out on my Jaguar XK convertible and I also had other service issues to be addressed, my service adviser is Kevin Sturgess who very prof My radio went out on my Jaguar XK convertible and I also had other service issues to be addressed, my service adviser is Kevin Sturgess who very professional and extremely knowledgeable as I have yet to ask him a question about my Jaguar that he could not answer. The service at Momentum is very courteous and I would recommend any Jaguar owner to visit Momentum Jaguar, you will not be disappointed. More

Service Review Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car service. He is very knowledgeable about Jaguars, and basically told me the problem over the phone. I like Kevin's honesty, and he is true to his word. I did not get the two young ladies names at the cashier counter (I gave them pink ink pens) they were very warm, friendly, and truest form of courteous customer service that I witnessed in very long time. Oh, the driver that picked me up in the storming rain is a real trooper, I appreciate him, also. Thanks Kevin and the team for a wonderful experience. More

Service Review I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. His courtesy, prompt attention, and professionalism leaves nothing to be desired. I have dealt with him several time in the past and he is always good at his job. Thank you, Bill. More

Great buying experience I was in the market for one of the new Jaguar F-Type R Coupes. I live in Austin TX where we have a decent dealer, but they're small in terms of volu I was in the market for one of the new Jaguar F-Type R Coupes. I live in Austin TX where we have a decent dealer, but they're small in terms of volume so they couldn't get me a slot for a custom build until November or December. I didn't want to wait that long so I called around all the dealers in Texas - 2 in Dallas, 1 in FT Worth, 2 in Houston, 1 in San Antonio. Amazing test if you will - some of these dealers NEVER called me back, some did so but at best were days later. Momentum was far and away the most responsive. They had an internet sales rep (Marcela) respond to me right away and then she passed me over to Steven Hill who is one of the F-Type product experts. What a great experience that was. Steven knew EVERYTHING about the car, the options, even local marketing events in my area (a "good to be bad" day at the COTA). I asked him about possible window tinting and radar detector installation and I had quotes via email in less than 4 hours. I placed the order back in April and Steven kept me up-to-date on the status of my delivery every couple of weeks. When the car arrived the experience only got better. My wife and I drove down to Houston to pick it up and when we got there my new car was parked right in the center of their main show room. While the finance team worked up the paperwork Steven took me for a drive to demonstrate several key capabilities of the car and walked us through all the different features. The finance team was quick and efficient, presenting us with several add-on options without being pushy. (I always by tire & wheel insurance - its saved me thousands in each car I've owned). When presented with options I didn't want, she moved on right away. I was in and out of the finance office in less 15 min tops. But here's the best part - you could just tell that Steven was having a genuine blast selling us this car. He took pictures of my wife and I, a video of the car pulling out of the main showroom, all just for fun. (We're getting copies of course :-). My wife and I talked about it all the way back to Austin, its a shame more dealers don't have this kind of service. I've bought several high end cars, and I have to say this is probably tied for my best buying experience ever. Kudos to the Momentum Jaguar team for making Steven a product specialist. It shows and had a huge impact on my buying experience. I'd absolutely buy a car from them again. More

Courteous and Understanding I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Caval I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Cavallo,, my service representative, has always been courteous and understanding of my concerns. He gets the job done for me. I am very happy with the service and the staff. More

Prompt and Courteous Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less t Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less than two hours. Michelle Buscemi was very courteous and attentive. I'm glad she's part of the Momentum team. More

Excellent Service I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great h I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great hands. More

Great Service Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He ackno Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He acknowledged our presence, stating he had to finish one paperwork thing on another customer. A few minutes passed, he was ready for us, took our service request and we were on our way. Later that day he phoned to get our authorization for work, no problem we knew it had to be done. Jerry called us again later that day to advise us our vehicle was ready. I told him we'd be there the next morning, he said "it will be here and ready". The next morning we arrived to pickup our vehicle, and meet with Jerry. He explained all that was performed on the vehicle. We received our newly serviced and washed vehicle. We were very pleased with Jerry and the staff. More

My Story about Momentum Volvo I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. Never I left the service center unhappy. Actually, this is a happy inviting center. I purchased my first car from Momentum Volvo and Steven Hill was the salesperson. He treats you like family. While I did not purchase my second Volvo from Momentum, I still take my car for service because of Jerry Bailey. Making appointments are easy and efficient. Loaner cars are great, along with the car wash too. I know most of the staff at Momentum. This is my second family in the heart of Houston, Texas. Because of my relationship with this dealership, I never miss my maintenance because I know that my car is in good hands with Jerry Bailey and the well-trained mechanics. I want to thank Aaron for his pleasant personality while securing a loaner car. This center should be awarded for their customer friendly atmosphere, along with quality of work and pricing. This is important to me and I am profoundly grateful to Momentum Volvo. With gratitude, Sheryl, White C30 Volvo More