Land Rover Southwest Houston

I have always putting off buying a new car until the last minute because the car buying experience usually is miserable. Saying that, yesterday I had the most enjoyable car buying experience while purchasing minute because the car buying experience usually is miserable. Saying that, yesterday I had the most enjoyable car buying experience while purchasing my Land Rover. The people at Land Rover of Southwest Houston were awesome. They treated me with respect and did everything to get me a great deal. If you decide you want a Land Rover, go talk to Taylor Amos there. More

Steven made the purchase of our new Volvo absolutely worth driving to Houston (from Austin) for. We handled everything over the phone and email. When we arrived, everything was not only as promised but worth driving to Houston (from Austin) for. We handled everything over the phone and email. When we arrived, everything was not only as promised but above and beyond expectations. I would recommend Steven for his knowledge, honesty and attention to detail/follow through. I have purchased many cars in my lifetime and this one was without a doubt the BEST! I would recommend both Steven and Momentum to anyone purchasing a new car! More

The following is a letter I emailed to Mr. Dugger, the Dealership Operator last night. * * * * * * * Mr. Dugger, I just wanted to let you all know that Steven Hill has earned his way into being Dealership Operator last night. * * * * * * * Mr. Dugger, I just wanted to let you all know that Steven Hill has earned his way into being my car salesman for life. In May of 2010, I purchased a Volvo XC90 from him, and was extremely pleased with his service and attention, even though I knew I am not one of your most prestigious clients. He treated me, however, with kindness and a genuine concern that I made the best purchase for myself. This year, when it came time for my wife's car to pass on into its next life, we came back to Momentum Volvo first to check out the selection. We found a car we loved (a red-orange S60), but my wife wasn't sure she wanted us to be a Two-Volvo family. Over the next few weeks, we searched the internet for countless hours, and visited three other dealerships to check out some cars she was interested in. At the first place, we were confronted by a greasy salesman. At the second place, we found a car we liked, but the salesman and the manager did not try at all to meet us where we were at as far as our needs and our budget. At the third place, we found a car, and my pen was literally hovering above the signature line when the manager ran in and told us that Mac Haik himself told them not to sell me the car, but to hold it for one of his friends' daughters, and we felt humiliated... I almost wrote to the Chronicle, and the temptation still lingers. At that point, I'd had enough, and I immediately left their parking lot and drove directly back to the man I knew was safe and trustworthy and would take care of us no matter what. Steven ended up selling us our second Volvo, the red-orange S60 we saw the first time, and it's a DREAM CAR for us. My wife absolutely loves it, and we both LOVE getting into the drivers seat. Hands down, one of the best salesmen I've ever met in my life... and that's coming from a Regional Recruiter for Verizon Wireless who has interviewed literally thousands of salesmen. We drove the car home that night. Steven already knows this, but I wanted you to know as well... the next time I buy a car, I already know who's table I'll be sitting at. -- Travis Abraham Regional Recruiter & Development Advisor Cellular Sales of Coastal Texas More

I expected my stay at this dealership to last for as long as it took them to assign a value on my trade, but their offer was came in on the high end of the Kelley Blue Book trade-in range and the agreed-to a as it took them to assign a value on my trade, but their offer was came in on the high end of the Kelley Blue Book trade-in range and the agreed-to amount exceeded my payoff, three years into a five year note(!) I also had shopped financing rates extensively and had approval for what I thought was the lowest available rate anywhere; their finance people managed to beat that by a full quarter of a percent. As a professional contract negotiator who's owned many vehicles I've reduced many a salesman to tears, but my salesman, Mr. Jiminez, was friendly, very knowledgeable about the vehicle and absolutely no pressure. And, when I was on my way back to the dealer to purchase the car I called to mention to him that the right front fog light lens was broken; he had it replaced by the time I arrived. He even called the previous owner to get the second set of keys, saving me close to $500... I honestly hated to leave that place. And Mr. Jiminez is truly a rare find. More

Poor service and parts fraud. I had a brake job done on my XC90 and 3000 miles later I needed new pads and new rotors. Due to poor quality of their service they've ruined a pair of perfectly good rotors an my XC90 and 3000 miles later I needed new pads and new rotors. Due to poor quality of their service they've ruined a pair of perfectly good rotors and cost me over $800.00 They refused to pay for it and are extremely nasty. When their service manager heard of my problems, the response was - take your business elsewhere. I suggest, to anyone considering this dealer to do exactly that! When I had condensation on my taillight (warranty covered) they ordered replacement from Volvo, told me it was replaced with a new taillight, but a few days later condensation appeared in the same spot. What are the chances that a brand-new Volvo part would be defective in the same way in exactly same area? They simply billed Volvo for new part, but left the old one on the vehicle (just dried condensation off with a hair dryer) POOR SERVICE, DISHONEST PEOPLE More

They quoted $800 for front brakes and 60k service, but when I got the invoice it had grown to $1700 without further approval. The ala cart prices for individual services seem to be quite arbitrary and n when I got the invoice it had grown to $1700 without further approval. The ala cart prices for individual services seem to be quite arbitrary and non-repeatable. The billing on my invoice didn't match the prices on the service advisor's printed copy for several items. I will never take any car back to Momentum Jaguar for service (and consequently would not consider buying one from them either). More