Land Rover Southwest Houston

CUSTOMER SERVICE I HAVE USE KEVIN FOR OVER 10 YEARS HE IS VERY PLEASANT PERSON AND A VERY KNOWLEDGEABLE PERSON. HE THE REASON I COME TO MOMENTUM JAGUAR. I HAVE USE KEVIN FOR OVER 10 YEARS HE IS VERY PLEASANT PERSON AND A VERY KNOWLEDGEABLE PERSON. HE THE REASON I COME TO MOMENTUM JAGUAR. More

Excellent Service Louis Cavallo really did a fantastic job...he kept me informed of progress, provided a loaner and called me in advance to advise on when the vehicle w Louis Cavallo really did a fantastic job...he kept me informed of progress, provided a loaner and called me in advance to advise on when the vehicle would be ready so I could plan accordingly. I trust Louis with my car. I have recently purchased a new vehicle which will be deliver in about a month and I'm pleased to have Louis continue as my service adviser as the after sales care is more important to me than the type or make of vehicle available to choose from. More

First class service! Louis Cavallo managed my warranty work on my Land Rover LR4. He did a good job of getting the work done, and he set me up with a nice loaner car while Louis Cavallo managed my warranty work on my Land Rover LR4. He did a good job of getting the work done, and he set me up with a nice loaner car while my vehicle was in the shop. He also called me as soon as the work was completed, He was very polite and considerate. I was greeted at the service entrance by nice young men who opened doors for me, helped me get things out of my car, etc. overall, a great experience. When I picked up my car, the repair was completed, and my car had been washed. More

Great Experience Louis did a terrific job of keeping me informed through the process of repairing my vehicle. He was helpful and gave me an accurate estimate on the r Louis did a terrific job of keeping me informed through the process of repairing my vehicle. He was helpful and gave me an accurate estimate on the repair. More

Service work for my Jaguar My radio went out on my Jaguar XK convertible and I also had other service issues to be addressed, my service adviser is Kevin Sturgess who very prof My radio went out on my Jaguar XK convertible and I also had other service issues to be addressed, my service adviser is Kevin Sturgess who very professional and extremely knowledgeable as I have yet to ask him a question about my Jaguar that he could not answer. The service at Momentum is very courteous and I would recommend any Jaguar owner to visit Momentum Jaguar, you will not be disappointed. More

Service Review Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car Kevin is great! I took my Jaguar XJ8 Vanden Plas to have the windshield wipers checked. I really like the way Kevin worked with me on getting my car service. He is very knowledgeable about Jaguars, and basically told me the problem over the phone. I like Kevin's honesty, and he is true to his word. I did not get the two young ladies names at the cashier counter (I gave them pink ink pens) they were very warm, friendly, and truest form of courteous customer service that I witnessed in very long time. Oh, the driver that picked me up in the storming rain is a real trooper, I appreciate him, also. Thanks Kevin and the team for a wonderful experience. More

Service Review I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. I took my wife's XC60 for a low battery alarm that was intermittent. Billy Peterson is the service representative that I have dealt with in the past. His courtesy, prompt attention, and professionalism leaves nothing to be desired. I have dealt with him several time in the past and he is always good at his job. Thank you, Bill. More

Great buying experience I was in the market for one of the new Jaguar F-Type R Coupes. I live in Austin TX where we have a decent dealer, but they're small in terms of volu I was in the market for one of the new Jaguar F-Type R Coupes. I live in Austin TX where we have a decent dealer, but they're small in terms of volume so they couldn't get me a slot for a custom build until November or December. I didn't want to wait that long so I called around all the dealers in Texas - 2 in Dallas, 1 in FT Worth, 2 in Houston, 1 in San Antonio. Amazing test if you will - some of these dealers NEVER called me back, some did so but at best were days later. Momentum was far and away the most responsive. They had an internet sales rep (Marcela) respond to me right away and then she passed me over to Steven Hill who is one of the F-Type product experts. What a great experience that was. Steven knew EVERYTHING about the car, the options, even local marketing events in my area (a "good to be bad" day at the COTA). I asked him about possible window tinting and radar detector installation and I had quotes via email in less than 4 hours. I placed the order back in April and Steven kept me up-to-date on the status of my delivery every couple of weeks. When the car arrived the experience only got better. My wife and I drove down to Houston to pick it up and when we got there my new car was parked right in the center of their main show room. While the finance team worked up the paperwork Steven took me for a drive to demonstrate several key capabilities of the car and walked us through all the different features. The finance team was quick and efficient, presenting us with several add-on options without being pushy. (I always by tire & wheel insurance - its saved me thousands in each car I've owned). When presented with options I didn't want, she moved on right away. I was in and out of the finance office in less 15 min tops. But here's the best part - you could just tell that Steven was having a genuine blast selling us this car. He took pictures of my wife and I, a video of the car pulling out of the main showroom, all just for fun. (We're getting copies of course :-). My wife and I talked about it all the way back to Austin, its a shame more dealers don't have this kind of service. I've bought several high end cars, and I have to say this is probably tied for my best buying experience ever. Kudos to the Momentum Jaguar team for making Steven a product specialist. It shows and had a huge impact on my buying experience. I'd absolutely buy a car from them again. More

Courteous and Understanding I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Caval I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Cavallo,, my service representative, has always been courteous and understanding of my concerns. He gets the job done for me. I am very happy with the service and the staff. More

Prompt and Courteous Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less t Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less than two hours. Michelle Buscemi was very courteous and attentive. I'm glad she's part of the Momentum team. More