Land Rover Southwest Houston

Shuttle Driver Nelson is the best! He is always so friendly, and he remembers me everytime, including where I work. Nelson consistetly provides an excellent custom Nelson is the best! He is always so friendly, and he remembers me everytime, including where I work. Nelson consistetly provides an excellent customer expierence. More

taking care of their customers I am blessing to have a great dealership close by where the service & people make a difference. Nelson Rubio for example is the gentleman who does th I am blessing to have a great dealership close by where the service & people make a difference. Nelson Rubio for example is the gentleman who does the shuttle service to customers. He always remembers me & where I live, makes me feel comfortable and welcome plus always gets me home & back to the dealership safely & with a smile. Billy my service rep. is another who I can count on - he really knows the Volvo and is often able to fix something on the spot so I don't have to drop the car off at all - his knowledge & experience are very helpful. My sales man - Gonzo, (2 years ago) was wonderful - he made the experience of buying a new car so enjoyable and without any pressure or annoying phone calls. He has since moved to another dealership but I am glad he was there when I test drove and purchased my S60. He made it a total pleasure & the amount of time he spent with me showing me the mechanics of the car and all the instruments after I purchased it made a huge impact on me. I have never had anyone give that kind of service before. Thanks to all of you! Keep up the good ethics & practice. More

Outstanding Service Took my '13 Volvo S60 R Design in for a simple tire rotation. I explained that I wanted the tech to be extra careful so as not to scratch my wheels a Took my '13 Volvo S60 R Design in for a simple tire rotation. I explained that I wanted the tech to be extra careful so as not to scratch my wheels and damage the lug nuts with their impact wrench. Once the work was complete, Rich Forsythe came out and explained that he personally performed the work and that he used a rubber coated socket. Complimented me on the condition of the car and invited me to a Volvo enthusiasts gathering that was coming up. What more could a customer ask for? It's that type of customer service that will win people over every time! More

Outstanding service in the service dept, starting with Edwin Outstanding service starting with Edwin Viera who was our service advisor. The entire team did an outstanding job and Jerry Thong Huynh was the techni Outstanding service starting with Edwin Viera who was our service advisor. The entire team did an outstanding job and Jerry Thong Huynh was the technician. Edwin was very professional and friendly and made sure our Range Rovers issues were taken care of. Edwin goes above and beyond !! I didn't get the names of the greeters or cashier, but they were All Great! Thank you guys for making everything go so smoothly! Thanks again, Donna Gilman More

Service Visit Kevin as usual took care of my car and got the appropriate service and repairs completed in very good time. He also arranged for a car for one of the Kevin as usual took care of my car and got the appropriate service and repairs completed in very good time. He also arranged for a car for one of the days I needed one. Again excellent service. More

Pickup and delivery Nelson is very pleasant and provides excellent pick/delivery service which keeps my wife from having to disrupt her busy schedule to do it. I enjoy vi Nelson is very pleasant and provides excellent pick/delivery service which keeps my wife from having to disrupt her busy schedule to do it. I enjoy visiting with him on the trip. More

"The Best Service" LanRover is luxury all the way from the moment you Arrive and someone there to open your door to the World class salesman like Edwin Viera When you en LanRover is luxury all the way from the moment you Arrive and someone there to open your door to the World class salesman like Edwin Viera When you enter his area that huge smile on his face greet you and He made sure We were well taken care of ...LanRover Thought about everything from the children having a place to play a Comfortable area to wait in ...LanRover service is second to none;) More

Service I took my Jaguar in for new break pads. I was so happy & pleased that Jaguar did offer a complimentary ride home since I did not have one to get back I took my Jaguar in for new break pads. I was so happy & pleased that Jaguar did offer a complimentary ride home since I did not have one to get back home. My driver, Nelson Rubio was amazing! He made me feel very comfortable & safe. I sat in the front seat with him and had a great conversation the whole way home! I love meeting good people... & he had a wonderful spirit! If ever I need to take a shuttle back home, I will def request Rubio!!! More

Best car buying experience ever!!! My husband and I have purchased over 14 new cars and this was the best experience ever! We submitted inquiries through Edmunds. The sales person gave My husband and I have purchased over 14 new cars and this was the best experience ever! We submitted inquiries through Edmunds. The sales person gave us exactly what was advertised and them some. Plus we were only there about 2 hours including test drive. I strongly recommend our sales person Elias and Janette our finance person. More

Excellent service department In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was do In addition to warranty and maintenance service, we have had some K-PAX performance parts (sold through this dealership) installed. Everything was done on time, correctly, every time. The few warranty items were covered without any fuss, complaint, or argument. Never once have they tried to sell us services or repairs that were not needed. Sometimes my wife brings the car in by herself and they don't treat her any differently. This is not the closest Volvo service center but we go out of our way to come here. More