Land Rover Southwest Houston

Outstanding Carrie was great in the ease of getting a rental car. Kevin Sturgess is a rock star! He has been our tech for 15 years and enjoy the personal relati Carrie was great in the ease of getting a rental car. Kevin Sturgess is a rock star! He has been our tech for 15 years and enjoy the personal relationship. He is "one of a kind". More

Service Department I continue to buy Jaguars and do business with Momentum because of my Service employee, Kevin Sturgess. He is very professional and knowledgeable and I continue to buy Jaguars and do business with Momentum because of my Service employee, Kevin Sturgess. He is very professional and knowledgeable and understands Jaguars. More

Great customer service I was given a great customer shuttle service back to work this morning by Nelson Rubio. He went out of this way to provide a shuttle ride to the medi I was given a great customer shuttle service back to work this morning by Nelson Rubio. He went out of this way to provide a shuttle ride to the medical center (MDAnderson). More

Awesome Service I love dealing with my service writer Billy Peterson. He enhances the Volvo experience. My husband and I own two Volvo's now and would not think of I love dealing with my service writer Billy Peterson. He enhances the Volvo experience. My husband and I own two Volvo's now and would not think of going anywhere else for service but Momentum. More

Lissa Johnson "FABULOUS SERVICE" This is my 6th Jaguar and as always Kevin Sturgess provides the most professional and friendly service. Always on time andn very informative. Can't sa This is my 6th Jaguar and as always Kevin Sturgess provides the most professional and friendly service. Always on time andn very informative. Can't say enough good things about this service department. More

"Tracy Deaomeax" & Nelson Rubio. Team Work! I just wanted to drop a note of Superior Service!! From Tracy and tech taking care my 2010 Volvo C30. Would like to thank for the hospitality of I just wanted to drop a note of Superior Service!! From Tracy and tech taking care my 2010 Volvo C30. Would like to thank for the hospitality of taking back to my office by momentum shuttle very friendly driver Nelson Rubio. They event wash my Volvo. Thank you. More

sevice I had a great experience. Everyone one was very nice and helpfull. Louis was very nice and took care of me.The shuttle service guy was also very nice I had a great experience. Everyone one was very nice and helpfull. Louis was very nice and took care of me.The shuttle service guy was also very nice, Thank You Nancy Reid More

Taylor Amos is the BEST!! I recently purchased a 2011 Mercedes E350 (36K Miles) from this dealership and even after the car went thru thorough inspection and servicing in their I recently purchased a 2011 Mercedes E350 (36K Miles) from this dealership and even after the car went thru thorough inspection and servicing in their service department, the car was still pulling to the right (Faulty alignment). They sent the car to a Mercedes dealership for alignment but the problem still persisted. There were 2 causes for the car pulling to the right direction. Bad alignment and bad front tires... The service department and the sales team just gave me a excuses after excuses to avoid replacing the tires but until I met with Taylor Amos. Once I mentioned the whole situation to Taylor, he was very apologetic behalf of the dealership and their service departments lack of taking ownership of the problem. He then took the car for a test drive and took their chief mechanic's advice and assured me that he was fix the problem! He replaced all the tires on the vehicle and made sure the car now drove correctly as it should. Taylor's approach to the problem and it's resolution was commendable. He is an example of what real customer service should be. He rectified what the problem was and took ownership of the situation and resolved the issue rather than trying to avoid having to pay for the tires unlike his colleagues. People like Taylor Amos should be in the leadership position so that they can lead their fellow employees by setting up examples of how to do things the right way! I would highly recommend Taylor for a top management position at this dealership! More

Shuttle service I was driven from the dealership to my office downtown by Nelson Rubio. Nelson was very courteous and new the Houston area streets very well. I only I was driven from the dealership to my office downtown by Nelson Rubio. Nelson was very courteous and new the Houston area streets very well. I only had to give him the address of my building and he took a route that had very minimal traffic. Nelson was a pleasure to speak with during the drive. More

Routine maintenance and shuttle service I dropped my car off for its 37.5K service. Billy remembered me and greeted me by name when I arrived. Nelson Rubio drove me to work and as always, wa I dropped my car off for its 37.5K service. Billy remembered me and greeted me by name when I arrived. Nelson Rubio drove me to work and as always, was a pleasure to talk to and made the ride fly by. His ability to navigate around traffic because of his extensive knowledge of Houston's streets is impressive. This was yet another in a series of outstanding service experiences I've had at Momentum Volvo. I would highly recommend them to anyone. More