Land Rover Southwest Houston

The dealership that listens to the customer Finally a dealership with staff that is knowledgeable with the product that they are selling! Jesus Phillips contacted me via email to respond to an Finally a dealership with staff that is knowledgeable with the product that they are selling! Jesus Phillips contacted me via email to respond to an online inquiry I placed. His knowledge of the products offered and true concern for finding what we were looking for in a car was impressive. He recommended different vehicles from various brands at the dealership that could fit the bill of what our must have list was as well as keeping us in the budget we wanted. The general mood of all the employees in the dealership was upbeat and professional. They worked together like a well oiled machine. Jesus didn't miss a beat. He met our every need and was truly exceptional to work with. This was one of the first car buying experiences that I can say, "yes, we would highly recommend this dealership and this sales person!" Thank you also to ,Jimmy, the manager who invests in his staff and is available and personable to the customer throughout the process, not just in the end when you make the deal. More

Attentive Salesman My Salesman was very attentive and friendly. I purchased a used vehicle and he gave me attention equal to a new purchaser. I really appreciated that! My Salesman was very attentive and friendly. I purchased a used vehicle and he gave me attention equal to a new purchaser. I really appreciated that! More

No Service We had an appointment and had to wait almost 30 minutes for someone from service to talk to us. In the meantime someone who arrived after us with no We had an appointment and had to wait almost 30 minutes for someone from service to talk to us. In the meantime someone who arrived after us with no appointment was taken before us. No receipt itemization was provided since the service was covered, so we can only assume the services performed were appropriate. More

Happy with my Jag From the first day I walked through the door, I was pleased with the friendly and knowledgeable service. As I drove off in my brand new F Pace today, From the first day I walked through the door, I was pleased with the friendly and knowledgeable service. As I drove off in my brand new F Pace today, I was satisfied with the whole buying experience. More

First Jaguar Purchase Purchased my first Jag in May 2015; a pleasant experience. It was late closing time almost and my daughter and I walked into the dealership and Mr. Gi Purchased my first Jag in May 2015; a pleasant experience. It was late closing time almost and my daughter and I walked into the dealership and Mr. Giles greeted us and offered his assistance. Even though it was very near 7:00 PM, he was willing to show us several models of the new Jaguars and even insisted that we test drive one. Needless to say after working with him for about an hour, I selected an XF model. He had no idea I was pre-financed; When he began the financial talk, I informed of my status and the deal was sealed. I returned to Port Arthur and two days later made a return trip to Houston to get my brand new 2015 XF. Mr. Giles has continued to be my point of contact with service issues and the dealership goes beyond to accommodate my schedule and travel time for service appointments. More

Bojan is the man! If you want someone to explain all of your options, and walk you through the process the Bojan is your guy. My work schedule wouldn't permit me to com If you want someone to explain all of your options, and walk you through the process the Bojan is your guy. My work schedule wouldn't permit me to come early, and he was very flexible and understanding. I love my new Volvo, but it has a ton of cool features that I didn't quite understand. After hours, and after the deal had already been done, Bojan explained one by one what the safety features on my car were, and helped me connect my phone to me car. Working with Bojan was a great experience, and I highly recommend him. More

First Land Rover and glad I went to Momentum I bought my first Land Rover from Momentum couple of weeks ago and had a great buying experience with Ron Roath. What made my experience even better I bought my first Land Rover from Momentum couple of weeks ago and had a great buying experience with Ron Roath. What made my experience even better was that on the way to a meeting this morning, my tire warning light came on (it was due to the sudden temperature change). I called Ron right away and he was able to have the car checked right away, and I was on my way in less than 10 minutes. I am enjoying my car and having a good experience with the purchase and service is just icing on top! THanks Ron!! More

My 3rd Land Rover but by far my BEST buying experience I just wanted to share my GREAT buying experience with Khalil Postell. I came in for a specific car I saw online around 6:30 on a week night. When w I just wanted to share my GREAT buying experience with Khalil Postell. I came in for a specific car I saw online around 6:30 on a week night. When we checked the computer they key for the car was signed out by another individual who couldn't find the key. Khalil wasn't going to disappoint me, we drove the dealership lot until we found the car which took almost an hour. He then took the info so that he could go through the owners manuals one by one until he found the spare key for my car. Of course it was love at first sight and I had to have it! By then we were the last ones in the dealership so we filled out the paperwork we could and then I came back the next day to finish up. Please keep in mind I wasn't buying the super fancy high dollar Land Rover, I was getting a lower model and he still worked that hard to make sure I had a good experience. Financing was a breeze with Janette discussing all of my options and before you know it I was driving home in my brand new car with a key chain that matched my exact tan interior of my car thanks to Khalil covering every detail of the sale. Awesome job!!! More

Best new car buying experience ever! I just bought a brand new LR4 at this dealer from Elias Nawas. He is honest, not pushy and does as he says he will which is rare for car sales people. I just bought a brand new LR4 at this dealer from Elias Nawas. He is honest, not pushy and does as he says he will which is rare for car sales people. When I picked up the vehicle all paperwork went quickly and we were out of there with a new ride. He is the only salesman to deal with in my opinion for a Land Rover at Momentum. I also got a great deal for the new car. I appreciate Chad Tatum the sales manager as well for working to earn my business. Thank U Momentum for my new ride! More

Great! I bought a new jaguar here in 2009. It has had run-of-the-mill problems and has been out of warranty for a while. Now, with age, it is starting to a I bought a new jaguar here in 2009. It has had run-of-the-mill problems and has been out of warranty for a while. Now, with age, it is starting to act up and I need to bring it in more than usual. I get great service from their service advisor -- Kevin Sturgess. He never steers me to more expensive repairs/maintenance than i need, works hard to make sure I get my car back as soon as possible, keeps me updated on the status of my issue, and is very responsive whenever I call. These sound like simple things that you would expect from anyone in the service business, but IT IS RARE when it comes to cars. Just the other day, i had a problem with my smart key. It broke in several pieces when i dropped it on the pavement. It was totally unusable (and my car couldn't be used without a functioning smart key). I figured i needed a new key. This would be about $300 + an additional charge for a service visit for them to program the new key. Kevin fixed it in 5 minutes and spared me the expense (plus, saved me a 2nd trip to the dealership). I really appreciate it and would highly recommend anyone ask for Kevin if they own a jaguar and need service. For those of you considering buying a jaguar, the level of service you get from Momentum should be a top a consideration. I am very satsified after dealing with them (and Kevin) for the last 7 years. More