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Land Rover South Bay - Service Center

Torrance, CA

4.6
60 Reviews

60 Reviews of Land Rover South Bay - Service Center

Sort by
November 10, 2022

Luis was great and the whole experience very pleasant. Service department top notch and fully accommodated us. More

by KF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 20, 2022 -

Land Rover South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 01, 2022

Thanks for checking my car my advisor Luis was excellent . My car was there 2days hope next time is shorter wait . More

by nnaumov2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 08, 2022 -

Land Rover South Bay responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover South Bay. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

My 3 yrs old Jaguar annual service under warranty is May. I called May 1 and the first available appointment was Oct 1st. I find this unreasonable. I was also advised that if I don’t get my services On time More

by Janiepanie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ian
Oct 10, 2022 -

Land Rover South Bay responded

Janiepanie, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (310) 975-6999 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 30, 2022

The service is good, although it took more than two weeks to complete. It is probably due to shortage of technical personnel specialized in electric car, such as my 2020 I-Pace. The service advisor Tom Choi More

by Batulu6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Choi
Oct 07, 2022 -

Land Rover South Bay responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 02, 2022

Friendly staff, all able to explain the work performed on your vehicle and provide information about your vehicle. As well provide recommendations for next service. More

by Mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis Ramos
Sep 07, 2022 -

Land Rover South Bay responded

Mar, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2022

I like the fact they don't try to give you service you don't need they did a good clean job and I couldn't tell someone was in my car . They have prompt service for how busy they were and I felt like I More

by kdlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan Sheehan,
Sep 07, 2022 -

Land Rover South Bay responded

Kdlando, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Sep 07, 2022 -

kdlando responded

I will thank you

August 15, 2022

Wonderful and great experience, Evan is the man. Always receive great service from the professional staff there. More

by jpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 19, 2022 -

Land Rover South Bay responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 15, 2022

Great service! Great attitudes! Very helpful on taking care of your situation Nice and friendly More

by Naenaev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nat and Steven
Aug 19, 2022 -

Land Rover South Bay responded

Hi Naenaev, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2022

I needed work on my battery. They couldn’t even see the car for over 2 1/2 weeks. More

by Georgeanndorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Louis
Aug 09, 2022 -

Land Rover South Bay responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (310) 975-6999 to discuss what we can do to help.

July 29, 2022

Service rep was attentive, but there was a three week delay in completing the service More

by kenneth.petrulis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luis
Aug 03, 2022 -

Land Rover South Bay responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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