Land Rover South Bay

I replaced a defective ignition key with the excellent assistance of my Jaguar service advisor. Steven Ross was helpful and courteous. He understood what the problem was and worked to fix it to my satisf assistance of my Jaguar service advisor. Steven Ross was helpful and courteous. He understood what the problem was and worked to fix it to my satisfaction. More

The 2107 model FPace requires the replacement of oxygen sensors on a farily regualr basis. Evan has been very helpful and courteous each time I have interacted with him. The Service center itself does exce sensors on a farily regualr basis. Evan has been very helpful and courteous each time I have interacted with him. The Service center itself does excellent work, and they have really worked hard to clear the backlog that made it so hard to get a service appointment in the past. We were able to get the vehicle in next day the last time we called. The only quibble is they are still quite busy and it can be a bit of a wait to get the vehicle back. More

Alex was great. He was attentive, professional and courteous. The dealership was pleasant and well organized. Overall is was a great experience. Thanks Alex. . He was attentive, professional and courteous. The dealership was pleasant and well organized. Overall is was a great experience. Thanks Alex. . More

My experience with my Jaguar Service Advisor, Steven Ross, was very positive and productive. When I brought my car in to be inspected, I explained my problem and concern. My service advisor assured me Ross, was very positive and productive. When I brought my car in to be inspected, I explained my problem and concern. My service advisor assured me that the issue/concern was addressed by the service department at the time that I picked up my car. I appreciate Steven and the service department at Land Rover South Bay. More

Excellent Customer Service At all Levels Joel eas the vest associate very Helpful and Courteous, I will always ask for his Service whenever I have to return Thank you South Bay Jaguar Dealer. vest associate very Helpful and Courteous, I will always ask for his Service whenever I have to return Thank you South Bay Jaguar Dealer. More

Great service but little communication from the Service Department on how the service was progressing and when my car would be ready. Department on how the service was progressing and when my car would be ready. More

Best dealership compared to the other dealerships in La. They took care of my car and Luis the advisor was so helpful and made sure to go above and beyond to make my experience great. They took care of my car and Luis the advisor was so helpful and made sure to go above and beyond to make my experience great. More

Customer service, responsiveness, my service advisor, Steven listened to my concerns, reviewed my extended warranty with me. From the very beginning gave me an estimated time for repairs. Provided me wit Steven listened to my concerns, reviewed my extended warranty with me. From the very beginning gave me an estimated time for repairs. Provided me with a rental car while diagnostics and approval were in process. I loved how Steven kept me in the loop via text messages, not voicemail. Seamless process. More

Please save yourself time and angst. ..do not buy from this dealership. The worst customer service. I had an Evoque 3 year lease. My right back door was never able to open from the outsid ..do not buy from this dealership. The worst customer service. I had an Evoque 3 year lease. My right back door was never able to open from the outside. They didn't have the parts to fix it. The windshield leaked a lot. The computer system had to be worked on numerous times, and still never worked properly. Rear view camera worked when it wanted to. Your phone will connect about half the time. My coolant and tire pressure gauges went off constantly. This was a brand new car! I wish that I had looked up their ratings before leasing...constantly near last out of all manufacturers for reliability, customer service, and overall quality. Please avoid at all costs. You'll thank me later. More

Tom provided excellent service. I brought my F-Pace in for service and Tom made sure and communicated with me the whole time my car was at South Bay Jaguar...keeping me up to date o I brought my F-Pace in for service and Tom made sure and communicated with me the whole time my car was at South Bay Jaguar...keeping me up to date on when it would be ready and what was found. I truly appreciated that! More