Land Rover Sarasota
Sarasota, FL
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Recently I left a negative review on this forum about some damage that was done to my vehicle during a service visit a few weeks earlier. After posting the review of my experience I received a call short some damage that was done to my vehicle during a service visit a few weeks earlier. After posting the review of my experience I received a call shortly thereafter from Shayne Gilley in service about the incident and she was very understanding plus quite polite when offering a potential solution to the problem at hand, which was offering me a full vehicle detail to remedy the scratches incurred when the vehicle was washed after the initial service visit, plus offered me a loaner vehicle while the detail was being completed. Shayne also went as far to offer to pick and deliver my vehicle at my location which at the time was over sixty miles away. At first I was reluctant to accept the offer not wanting to potentially have the same person who created the issue to possibly work on my vehicle, but I have to say I was glad I accepted the offer being the outcome was a positive result. Now I must say one scratch couldn't be removed, but the detailer got it to the point it's hardly noticeable and removed all the micro scratches in the hood plus cleaned the vehicle inside and out to the point it resembled a brand new vehicle. Normally I'm not an easy person to satisfy but this resolve exceeded my expectations therefore I felt compelled to leave this positive follow up review. More
Amazing services! Very efficient, he knows well is product. We highly recommend him We came here to buy a convertible Mercedes and we left with a Mercedes and a new Lange Rover 😀 product. We highly recommend him We came here to buy a convertible Mercedes and we left with a Mercedes and a new Lange Rover 😀 More
After our arrival to your dealership, David greeted us and informed us of your 400 car plus inventory. We were overly excited as we thought and saw only a few cars out front. We were there to originally l and informed us of your 400 car plus inventory. We were overly excited as we thought and saw only a few cars out front. We were there to originally look and narrow down our idea, however after seeing the numerous Land Rover sports you had helped us to seal the deal. David was very knowledgeable, personable, anD thorough in explaining the Differences in the sport model. An hour later the deal was done. Day 2 and we live it. More
This is our second Land Rover purchase from Wilde of SRQ. We came back because of the way we have been treated during the four years we have had our Land Rover. Our 1st LR was an Evoque a wonderful vehicle w We came back because of the way we have been treated during the four years we have had our Land Rover. Our 1st LR was an Evoque a wonderful vehicle with 30,000 miles on our Evoque we were not quite ready to go to another vehicle. Until we had some vandalism happen which made us sick. When we came to get an estimate for the repairs we thought we would see what our options were as far as a new vehicle. I started looking at a little bigger Land Rover & Robert Martin popped by to see if he could be of assistance. Robert is the reason we opted to trade up Period! It was his kind, calm demeanor that made me feel comfortable to ask any question and not feel stupid. His attention to the details and truly listen to what was important to US & made us feel that way!! He went above and beyond in every point of detail from our first meeting to driving away & I know we will continue to hear from him. I give Wilde a 5 Star but I give Robert Martin a perfect 10! I'm not going to mention our 1st sales person but I will tell you how our 1st sale went down. We purchase our Evoque via texting picking it up and never hearing from our sales person again, in fact we never even received a business card of his. Never heard back to see how we liked our new vehicle or if we had any questions in fact I had to ask Phillip for a business card when he came out. So when we were looking again we felt like we owed him nothing. Whomever brought Robert onboard had the vision that Robert would excel in his field. We have been self employed for many years and it is refreshing to see a salesperson so sincere, kind & caring. Someone who truly wants to make sure you get exactly what you're looking for or do their best to get as close as possible to that. I was so HAPPY I called Robert to personally Thank him for everything he did to help me find my new ride.......I'm smiling while I fill this out. I'll throw this out to you, Please feel free to ask me again at a later date how I feel about this same topic, I know I will feel the same. Thank you for the opportunity to let you know how fortunate you are to have such a great team player a true win win for all involved. More
Our salesperson David Colley did an excellent job helping us find a new car for my wife. David was extremely knowledgeable about foreign cars and he exceeded our expectations. We have been customers of this us find a new car for my wife. David was extremely knowledgeable about foreign cars and he exceeded our expectations. We have been customers of this Wilde dealership for the past four years. Scott and Susan Rowe More
Great Experience from the moment we initially drove onto the lot! Bryan was low pressure, lot's of help and I feel truly cared about our purchase. Look forward to the new Rover and others to come. the lot! Bryan was low pressure, lot's of help and I feel truly cared about our purchase. Look forward to the new Rover and others to come. More
David Colley delivered outstanding service - totally helped me find the right car right away. Thrilled with my new major purchase - can't thank him enough! helped me find the right car right away. Thrilled with my new major purchase - can't thank him enough! More
Completed most of deal online thru website and via telephone down to financing and trade in. Was very convenient and efficient. Sales associate very knowledgeable. telephone down to financing and trade in. Was very convenient and efficient. Sales associate very knowledgeable. More
My experience with JLR Sarasota is pleasant. Bryan is easy to work with. I also had another 2 gentlemen help me during my prior visits. Everyone is knowledgeable and nice. I would recommend JLR Sarasota. easy to work with. I also had another 2 gentlemen help me during my prior visits. Everyone is knowledgeable and nice. I would recommend JLR Sarasota. More
This was a fantastic experience. Robert Martin was honest and straight forward. He took his time to demo the vehicle fully. Most importantly, he gave us a great deal. If you're shopping for a Range Rover or and straight forward. He took his time to demo the vehicle fully. Most importantly, he gave us a great deal. If you're shopping for a Range Rover or Jaguar put them on your list. You will not regret stopping in. Larry O More