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Land Rover San Antonio
San Antonio, TX
92 Reviews
At Land Rover San Antonio, our commitment to uphold the Land Rover standard of excellence allows our customers access to our unsurpassed industry knowledge and expertise. We're proud to offer San Antonio and the surrounding area full inventories of new luxurious Land Rover SUVs as well as high quality certified pre-owned Land Rovers and other used vehicles.
Our finance experts are available to assist, by helping you receive a great Land Rover loan or lease in San Antonio and our expert service and Land Rover parts technicians are standing by to help you with any car repair or parts replacements you may require. Visit us today at 13660 IH-10 West in San Antonio and experience our passion for Land Rover first hand. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 92 reviews
January 16, 2015
WORST DEALER FOR LUXURY AUTOMOBILES Land Rover of San Antonio aka Cavender Land Rover is the worst dealer for such legendary brand. I had my first episode with them in Nov 2014 when it t Land Rover of San Antonio aka Cavender Land Rover is the worst dealer for such legendary brand. I had my first episode with them in Nov 2014 when it took a while for the extended warranty to approve a claim in access of $4000 repair that Land Rover SA "recommended" for my LR3 vehicle. The service director called me and said "RETURN THE LOANER OR I'LL CALL THE POLICE and report the loaner car as stolen", and I should add that my LR3 was not ready nor repaired, it was just sitting in the rear lot waiting for the warranty adjuster to approve the claim. I had to give the dealership a bad survey to Land Rover NA for such rude and reckless behavior. JAN 2015, I took my Range Rover for service appointment that I booked 2 weeks in advance in order to get a loaner; guess what: I was blocked from getting any loaner car in retaliation for my bad survey from Nov 2014.. I went to the General Manager Rick Holder and asked why have I been blocked from getting a courtesy loaner? he answered: the owner (Cavender) blocked you and your wife from getting a courtesy loaner car and I can do nothing about it. I have to say that staff (service writer, reception, loaner desk, etc..) have been always friendly but upper managers think they are the children of God.. They are rude, obnoxious, have no manners nor courtesy dealing with Land Rover clientele. I will NOT BUY a Rover from this point on due the this poor service. I already started my 2015 by trading my LR3 for another brand. The Range Rover is next and will be the last Rover I owned. More
by MatinTabbakh
Employees Worked With
GM & Service Director
June 06, 2011
I recently had service work done and when the dealership called me to check on the work, I informed them that it was making a funny noise and hard to turn at times since the last work was done. They schedu called me to check on the work, I informed them that it was making a funny noise and hard to turn at times since the last work was done. They scheduled a follow up appointment so they could take a look. I informed them I needed a loaner car. They called me back once they verified availability and we scheduled the appointment. addtional work completed was covered under my warranty but due to the holiday, I had the loaner car longer than expected. Staff are always friendly. More
by ViFlores
Employees Worked With
Scott Baker
