Land Rover Rocklin

I usually don’t buy from dealerships and this trip reminded me why. It’s nothing personal to any of the salespeople or the managers. My issue is neillos policies. I understand and respect the sales p reminded me why. It’s nothing personal to any of the salespeople or the managers. My issue is neillos policies. I understand and respect the sales people for doing their jobs. Austin was very friendly and respectful and, although he was trying to sell us on extra things, he was simply doing his job as trained. We are told up front that you do not allow for negotiations, which I am fine with because the sticker price is fair. However, at the point of sale, you add roughly $5000 in “services” that aren’t included in the asking price or disclosed up until you agree on the price, by being added into the ‘final price’. Since you don’t allow for negotiations, the only direction the asking price goes, is up. It feels and is deceptive. It is unfortunate that customers are told, up front, that there is no negotiations allowed but they don’t tell you that they will be adding $5000 extra to this price by default. I wanted to buy a car, and was endlessly being sold on extra, overpriced stuff that I was not shopping for. After we thought we were done, the lender was also in sales mode and went from being friendly before the attempted sale, to robot mode as soon as he realized he wasn’t able to sell us yet another product. no more dealership purchases for me. On another note, Taylor is great, Friendly and helpful. He helped us get the things physically out of our trade in, saved a few items and brought items that we forgot to me. More

Very supportive and patient. The experience was positive. We have purchased six vehicles from the Niello group. Service and knowledge main reasons. The experience was positive. We have purchased six vehicles from the Niello group. Service and knowledge main reasons. More

Very professional, handled everything online and over the phone. From salesman to finance officer, they worked with my schedule as well as the 3hr time change. phone. From salesman to finance officer, they worked with my schedule as well as the 3hr time change. More

We have purchased multiple cars at this dealership and its a 10 every time….thanks its a 10 every time….thanks More

Buying from Land Rover was a great experience. Our service was friendly and knowledgeable and we were in and out of there very quick Our service was friendly and knowledgeable and we were in and out of there very quick More

The staff was helpful, and knowledgeable, no pressure sales techniques, they Respected our opinions and questions. we walked away with the monthly payment we needed and enjoyed the process. sales techniques, they Respected our opinions and questions. we walked away with the monthly payment we needed and enjoyed the process. More

Enjoyed working with both Neil and Tim. Very quick and easy. Thank you very much Very quick and easy. Thank you very much More

Very pleasant experience. Andre had strong product knowledge. Also, no pressure sales. I would recommend. Andre had strong product knowledge. Also, no pressure sales. I would recommend. More

Nick made this transaction seamless. He got the car I wanted at the price I was willing to pay. He got the car I wanted at the price I was willing to pay. More

During our visit to Range Rover Rocklin, Andre provided us with exceptional service. He addressed all of our queries and ensured our complete satisfaction. If you're planning to buy a Range Rover, we highl us with exceptional service. He addressed all of our queries and ensured our complete satisfaction. If you're planning to buy a Range Rover, we highly recommend reaching out to Range Rover Rocklin and asking for Andre. With him, you can rest assured that you'll receive a fair deal. However, we advise you to look elsewhere if you're after a good trade-in deal, as the dealership's trade-in options are limited, and their prices are not competitive. More