Land Rover Rocklin
Rocklin, CA
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 AM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 6:00 AM
Thursday 9:00 AM - 6:00 AM
Friday 9:00 AM - 6:00 AM
Saturday 9:00 AM - 6:00 AM
Sunday 9:00 AM - 6:00 AM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 113 reviews
Taylor Hicks was a fabulous young man. Extremely pleasant to work with. He never put any pressure on us, but was always there anytime we needed a question answered, he got back to us promp Extremely pleasant to work with. He never put any pressure on us, but was always there anytime we needed a question answered, he got back to us promptly. I was so impressed with Taylor. I sure he’s going far with the company. Range rover is very lucky to have him. Thank, Debbie and Tom Witter More
Perfect vehicle purchase. I am happy with my experience, and of course the car. Thank you. I am happy with my experience, and of course the car. Thank you. More
I had an amazing experience with Landrover Rocklin they worked with me. They were patient, honest and enjoyed their feedback. Very helpful, and I will definitely be using the services again. I’ll give them worked with me. They were patient, honest and enjoyed their feedback. Very helpful, and I will definitely be using the services again. I’ll give them five stars. More
I usually don’t buy from dealerships and this trip reminded me why. It’s nothing personal to any of the salespeople or the managers. My issue is neillos policies. I understand and respect the sales p reminded me why. It’s nothing personal to any of the salespeople or the managers. My issue is neillos policies. I understand and respect the sales people for doing their jobs. Austin was very friendly and respectful and, although he was trying to sell us on extra things, he was simply doing his job as trained. We are told up front that you do not allow for negotiations, which I am fine with because the sticker price is fair. However, at the point of sale, you add roughly $5000 in “services” that aren’t included in the asking price or disclosed up until you agree on the price, by being added into the ‘final price’. Since you don’t allow for negotiations, the only direction the asking price goes, is up. It feels and is deceptive. It is unfortunate that customers are told, up front, that there is no negotiations allowed but they don’t tell you that they will be adding $5000 extra to this price by default. I wanted to buy a car, and was endlessly being sold on extra, overpriced stuff that I was not shopping for. After we thought we were done, the lender was also in sales mode and went from being friendly before the attempted sale, to robot mode as soon as he realized he wasn’t able to sell us yet another product. no more dealership purchases for me. On another note, Taylor is great, Friendly and helpful. He helped us get the things physically out of our trade in, saved a few items and brought items that we forgot to me. More
It was the greatest vehicle purchase ever. Very low pressure, but still car buying is always a bit exhausting lol, not your fault! Very low pressure, but still car buying is always a bit exhausting lol, not your fault! More
Very supportive and patient. The experience was positive. We have purchased six vehicles from the Niello group. Service and knowledge main reasons. The experience was positive. We have purchased six vehicles from the Niello group. Service and knowledge main reasons. More
Very professional, handled everything online and over the phone. From salesman to finance officer, they worked with my schedule as well as the 3hr time change. phone. From salesman to finance officer, they worked with my schedule as well as the 3hr time change. More
We have purchased multiple cars at this dealership and its a 10 every time….thanks its a 10 every time….thanks More
The staff was helpful, and knowledgeable, no pressure sales techniques, they Respected our opinions and questions. we walked away with the monthly payment we needed and enjoyed the process. sales techniques, they Respected our opinions and questions. we walked away with the monthly payment we needed and enjoyed the process. More