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Land Rover Rocklin

Rocklin, CA

4.8
140 Reviews
Welcome to Land Rover Rocklin Land Rover Rocklin in Rocklin, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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4545 Granite Dr

Rocklin, CA

95677

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Showing 140 reviews

April 04, 2025

Neil was a fantastic salesperson, and Eli did a great job with the paperwork. I was very happy to work with both throughout the process. The only problem that I had was when Karan came into the deal. He f More

by Marquardt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Sood
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Land Rover Rocklin responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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March 28, 2025

I have bought several cars from this dealer. I was asked to add a latter to my car. They never told me that they would drilll wholes in the body of the car and that if I ever decided to remove t More

by MARVIN19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Austin Wellington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Land Rover Rocklin responded

Thank you for your feedback, Marvin. I truly regret that your experience didn’t meet your expectations. We worked hard to ensure you were happy with your purchase, including offering a great deal on the Defender and accommodating your personal request for a roof rack and ladder. We explained how the ladder and rack installation worked, which is the factory method for install specific to Land Rover. Regarding the complimentary installation of the ladder, we made sure to follow up when you expressed concerns about the potential for water damage and rust, connecting you with our lead factory trained technician for further clarification prior to the install. If we have failed to communicate better, I apologize. I’m sorry that the road noise from the roof rack caused you discomfort. When you reached out, we promptly arranged for the removal of the rack to address the issue. I genuinely appreciate your continued communication, and we’ve always aimed to go above and beyond to meet your needs. I again apologize for your frustrations and I’m sorry you’ve decided not to return. Should you change your mind, we are always here to help. Thank you again for your feedback. Eddie Thomas, General Manager.

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March 16, 2025

Faxin, Austin, and Richard were all great and easy to work with. They did a great job with helping us purchase our dream car. Thankful for Land Rover in Rocklin for all there help. More

by CHARANJITNIJJAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faxon Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Land Rover Rocklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover Rocklin. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 15, 2025

I had a great experience working with team. They were all very helpful and patient. More

by MARYAM SEIRAFI
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Brophy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Land Rover Rocklin responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Maryam, for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 11, 2025

Richard was great to work with throughout the entire process and beyond. Knowledgeable, friendly and helpful. More

by GOTGAIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Land Rover Rocklin responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Richard delivered such a great experience! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 11, 2025

Neil, Austin, karan all were excellent in their departments and made this is whole process extremely smooth and easy! it was such a pleasant experience, that blow me away completely. Customer se More

by ZAHEER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Sood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Land Rover Rocklin responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Neil, Austin, and Karan here at Land Rover Rocklin are glad to have you as a customer. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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March 04, 2025

The sales team provided Outstanding support, knowledge and professionalism. We came away appreciating the experience. We would definitely recommend them to others. More

by SMILLERSYLVIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faxon Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciara
Mar 04, 2025 -

Land Rover Rocklin responded

Thank you so much, Sylvia, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 03, 2025

Faxon and Bryce were very cool to work with, everything went real smooth from the test drive with Faxon to the finance part of it too. More

by ERIKA.TERREROS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Faxon Rutledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Pratt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Land Rover Rocklin responded

Erika, we are very happy to hear that Faxon and Bryce provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

March 02, 2025

Neil did a great job of helping us find the right model through reviewing inventory and test driving. More

by GRABYOURCOAT
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Land Rover Rocklin responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Neil met your expectations. Thank you again for choosing Land Rover Rocklin. We look forward to having you as one of our valued customers for many more years to come! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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March 02, 2025

I was not expecting for this process to be extremely easy, no pressure and I did it on line/ phone. I would highly recommend Land Rover Rocklin. My price range as well as my trade in was right where I More

by DIXIEMICH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Inocelda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Land Rover Rocklin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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