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Land Rover Rocklin

Rocklin, CA

4.8
117 Reviews
Welcome to Land Rover Rocklin Land Rover Rocklin in Rocklin, CA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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4545 Granite Dr

Rocklin, CA

95677

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Showing 117 reviews

November 17, 2024

We had the best salesperson, her name was Jackie. We were all over the board and kept jumping from one car to another. Jackie was very respectful and patient. We finally decided on a Sport Autobiogra More

by ANTHONY.TONSO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Inocelda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie
Nov 18, 2024 -

Land Rover Rocklin responded

It's great to hear that you had such a positive experience, Anthony. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover Rocklin! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

November 16, 2024

Friendly and well appointed location. I like the open and well let show room and the opportunity to see a number of different vehicles. Staff was friendly, never pushy. More

by JIM
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Land Rover Rocklin responded

Thank you so much for your excellent review, Jim! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

November 09, 2024

This was our 4th purchase from Niello Land Rover Rocklin. Taylor is a fantastic sales consultant and we will definitely be back for our next car. The service is always top notch. More

by DOCBROWN2012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elias Khoury
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2024 -

Land Rover Rocklin responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

November 05, 2024

Everyone was very helpful in getting the vehicle I wanted thank you for everything ev More

by EZ_ROBERTS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theodore Mavritsakis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Inocelda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vic Maharaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Garrett Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2024 -

Land Rover Rocklin responded

Thank you for the five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover Rocklin. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

November 03, 2024

While their dealer notes claim "This vehicle has been through a rigorous inspection and reconditioning process" my 2024 Genesis GV80 with 2000 miles was delivered to me out of state with undisclosed exte More

by ENGINEERLAMA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager-Karan Sood & Sales manager-Mike and sale representatives
Nov 04, 2024 -

Land Rover Rocklin responded

Thank you for sharing your experience with us. We know that purchasing a vehicle from a distance can come with added concerns, so we were pleased to accommodate a third-party inspection by your local friend to help ensure the vehicle met your expectations. We do strive to deliver all vehicles in top condition, though we understand that standards of cleanliness can vary. When you expressed your concerns about detailing, we worked to offer solutions, including a contribution toward an additional professional detail. I apologize that these efforts did not meet your expectations and you felt the best outcome was to return the vehicle. At Land Rover Rocklin, we aim to provide 5-star experiences to all customers so I apologize again that your experience did not meet that standard. Thank you, Ron Thomas, Jr. General Sales Manager.

Nov 04, 2024 -

ENGINEERLAMA responded

The condition of the vehicle is well documented. For now, I will let the BBB handle the complaint.

November 01, 2024

Taylor was very helpful and patient in helping us make a big decision about purchasing our new Range Rover Sport. His knowledge about the vehicle was excellent and he was very good at explaining the fine de More

by DERRICK.ANDREWS79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Inocelda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Land Rover Rocklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Derrick, please let us know. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

October 30, 2024

Neil was very kind and helpful. He answered all of our questions thoroughly and even took time have a follow up call with us the next day to review some options and features on our More

by KRISTI4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Wellington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Land Rover Rocklin responded

Thank you for your business and this review. We're happy to hear Neil was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

October 25, 2024

Richard was very helpful as always! He will be first we will contact when ready for the next car. More

by MURADUDENIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Huth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Land Rover Rocklin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Richard here at Land Rover Rocklin. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

October 21, 2024

Taylor was a true professional helping us with ordering a custom 2025 Defender and exchanging our 2020 Defender. Easy process and friendly demeanor. Either knew or researched all our questions in a timely More

by KING.CALIFORNIA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Land Rover Rocklin responded

Thank you for choosing Land Rover Rocklin. Your feedback and rating mean a lot to us. We're glad Taylor was able to help, and we hope to see you again! Congratulations on your new 2025 Defender! Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

October 15, 2024

Thank you for your help, it was a great overall experience. We look forward to the new Land Rover. More

by PUeckert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Inocelda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Land Rover Rocklin responded

Thanks for your feedback on your recent visit to Land Rover Rocklin. It's great to hear that we were able to assist you and that you had such a positive experience. Eddie Thomas General Manager ethomas@niello.com (916) 632-3231

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