Land Rover Rockland
Rockland, MA
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Everyone was very friendly and helpful. Kudos to Melvin, Emma, and both Mike’s. They all went out of their way and showed respect and courteousness. I found Land Rover Rockland to have a hi Kudos to Melvin, Emma, and both Mike’s. They all went out of their way and showed respect and courteousness. I found Land Rover Rockland to have a highly professional staff. More
I’ve been back and forth to the dealership for my 2016 Range Rover sport. It has around 80k miles on it and I’ve been in out of that shop over 7 times in the passed 6 months for a check engine light. Each Range Rover sport. It has around 80k miles on it and I’ve been in out of that shop over 7 times in the passed 6 months for a check engine light. Each time something new. Purge valve. Evap hose….at one point my shifter broke in the shop. They told me I had to pay for the shifter. I had to argue with the service manager over getting a shifter installed for free. Which they finally did after getting me for over 2k in parts and labor. (Shouldn’t have even been an argument to replace for free since I’ve been in the shop 7 times for the same light). Wasn’t even happy with the dealer who sold me the vehicle in the first place. The only positive out of the whole experience is they put you in a loaner car without question if you need it for a few days. Tom felt awful in regards to how many times this kept happening. I understand it’s not an employees fault. Just an overall terrible experience with the vehicle since purchase. More
I made an appointment with Dave in service for a very specific time due to my drive from the Cape. As soon as I pulled in he recognized me came right over and asked me my concerns. He went above my expec specific time due to my drive from the Cape. As soon as I pulled in he recognized me came right over and asked me my concerns. He went above my expectations as usual. My car was fully serviced, invoice was prompt, and he got me right back on the road. He even took time to go over some new models coming out. More