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Land Rover Rockland
Rockland, MA
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Upon visiting on that Wednesday my wife and I were greeted promptly from your front desk attendant and I was told to ask for your Sales Manager, Michael Feit. Michael came right out of his office and greeted promptly from your front desk attendant and I was told to ask for your Sales Manager, Michael Feit. Michael came right out of his office and greeted me with a welcoming smile and asked me into his office. My wife and I felt very comfortable in our discussion of the available Lexus you had. We went over up front figures and had a good honest discussion which I had lacked in my previous visits to other dealerships. Michael made me and my wife feel very comfortable in our discussions. I then asked if I could take a test drive and that is when Michael turned me over to your Sales Guide Anthony Elliott. Anthony greeted us with a warm welcome as well. He walked us out to look at the vehicle, and came on the test drive with us. A true gentleman and very courteous as he answered all our questions about the vehicle. Very knowledgeable, very polite and once again made me and my wife very comfortable during the test drive. Finally ending back at the dealership, we knew that this was the car we were interested in. We ended up getting a very fair price for the Lexus, a very fair price for my trade and a very good experience on the entire process. Agreeing on the deal, turned out excellent and I couldn’t be happier. I picked up my very clean, detailed Lexus 2 days later and smoothly went over all the closing paperwork with Anthony. I know Anthony went out of his way to find the best possible finance options for me. Once again, first class service. I very rarely take the time to express my gratitude, but thought in this case I would do so. I will definitely refer anyone I know to your dealership and who knows, if I ever decide to switch into a Land Rover, you will be the first to know. Please let Michael and Anthony know how much we appreciated their help in making our Lexus purchase a memorable one! Great operation and keep up the good work! You should be proud of your support staff, they made the difference! Thanks again, Doug + Pat Knight East Freetown, Ma More
Our experience with Land Rover of Hanover was exemplary. Tim O'Donnell did a superb job finding a vehicle that met our needs and didn't try to talk us into something we didn't want because it was on the lo Tim O'Donnell did a superb job finding a vehicle that met our needs and didn't try to talk us into something we didn't want because it was on the lot. Communications were frequent and accurate keeping us apprised of developments throughout the process. He also did an excellent job explaining vehicle operation in detail. A top notch experience all around. More
Mellyssa did an amazing job in finding the vehicle of my choice. She was very professional and efficient in handling the whole deal from start to finish. Well done Mellyssa!!! choice. She was very professional and efficient in handling the whole deal from start to finish. Well done Mellyssa!!! More
I worked with Anthony last week and had a fantastic I worked with Anthony last week and had a fantastic experience. I was referred to him by a friend who has bought several cars from him, and it beca I worked with Anthony last week and had a fantastic experience. I was referred to him by a friend who has bought several cars from him, and it became very clear why Anthony is recommended so highly. He was beyond accommodating. He even scheduled his day around my son's nap! He was knowledgeable, answering every question I had, and even giving me information I should have been asking about. Most of all, it was refreshing to be working with someone who obviously had my and my family's best interests at heart. Anthony bent over backwards to make the process as smooth as possible, and in my opinion, took customer service to a new level. He was a pleasure to work with and we will be back to the dealership, just to do business with him. More
It was a pleasure working on Mellyssa on this purchase, she was very accomodating of the multiple test drives and endless questions. She worked very hard to make the deal come together. The delivery and s she was very accomodating of the multiple test drives and endless questions. She worked very hard to make the deal come together. The delivery and scheduling has been flawless, with everything happening at the times agreed upon. Additionally, the management team worked very hard to get the value I wanted on my trade in. Overall, one of the easiest and best auto purchase experiences I have had. More
Melissa was professional and knowledgeable sales person. We had no intention of purchasing a new land rover on the same day test drive. She was thorough throughout the sales cycle and I couldn't have been h We had no intention of purchasing a new land rover on the same day test drive. She was thorough throughout the sales cycle and I couldn't have been happier when I picked up the car. She had all the paperwork organized and the car was ready. More
Mellyssa was very friendly, polite and knowledgeable. I am a returning customer to this particular Land Rover dealer and they continue to provide great service and periodic phone calls to check in. Really am a returning customer to this particular Land Rover dealer and they continue to provide great service and periodic phone calls to check in. Really a 5-star dealership and Mellyssa made the sale very easy for me. -S.Gerraughty More
I had one of the most relaxing and pleasant experiences buying my new Evoque premium plus!!! I chose Land Rover of Hanover based on their comprhensive website. I received a very pleasant, non pressuring, buying my new Evoque premium plus!!! I chose Land Rover of Hanover based on their comprhensive website. I received a very pleasant, non pressuring, e-mail from Mellyssa Coutinho. We communicated over e-mail throughout the entire process and I was able to finalize the deal all over internet and a few phone calls. When I arrived to sign the papers and do the trade in of my old vehicle, Mellyssa and Sales manager were awesome. Mellyssa was very knowlegable, patient, and respectful. When I picked up my vehicle Mellyssa introduced me to staff and gave me a tour of the facility, gave me comprehensive overview of the Evoque, and answered all of my questions. I am now a very happy owner of the 2012 Range Rover Evoque!!! I initially looked at the BMW X3 (being a BMW owner in the past) and the Audi Q5. I chose the Evoque because of all the options and positive reviews on handling, etc. Comparing price it was similiar to the BMW and Audi. The body of the Evoque has a lot of beautiful detail and is, in my opinion, a lot classier looking!! I also liked the fact that I would be driving a car that not everyone else was driving. If your looking for a mid-sized SUV, you MUST test drive the Evoque. Call Mellyssa and she will take very good care of you. My first day of owning the Evoque we got over 5inches of snow. The car handled beautifully. I felt very safe. A+!!! I rate the dealership at the highest level. I give Mellyssa Coutinho an A+!! Thanks very much to Mellyssa and the whole staff! Keep up the great work. More
I purchased my LR3 and all of them were terrific in particular Anthony!!! They helped me with all questions regarding the car and they worked really hard to help me to finance the car. They were great particular Anthony!!! They helped me with all questions regarding the car and they worked really hard to help me to finance the car. They were great before and after purchase. I wish all the car dealers were like the dealers at Land rover Hanover! More
When you have a good experience, you want to let your When you have a good experience, you want to let your fellow man know, so here I am. Anthony at Hanover Range Rover sold me an LR2, and he's When you have a good experience, you want to let your fellow man know, so here I am. Anthony at Hanover Range Rover sold me an LR2, and he's been a dream to work with. Professional, polite, and patient. Great communication and follow-up, and this is where the "others" show their true colors! Anthony realizes the stigma he's battling in car sales, and its his mission to debunk the myths...I feel that I've been taken good care of, and that I can return anytime or refer friends and expect the same treatment all over again. You will be pleasantly surprised to see what Anthony and Hanover RR will do to earn your trust! More