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Land Rover Rockland
Rockland, MA
419 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 419 reviews
August 02, 2014
I got everything I wanted. Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspec Excellent experience. Craig found me the exact model I wanted and was able to get me into the car. He went the extra distance to make sure every aspect of the sale went well. More
by wileyjeanne
Employees Worked With
Craig Schuman
July 14, 2014
Great Experience at Land Rover Hanover ! Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact Starting with my initial email to dealership re: inventory, the experience could not have been any better. Mellyssa Coutinho was my primary contact and she was hands on thru the entire process starting with ordering the vehicle all the way thru delivery. Having dealt with several other local Land Rover dealerships in the area over the past 10 years I would highly recommend this dealership over all others. More
by jriccio
Employees Worked With
Mellyssa Coutinho
July 03, 2014
Excellent Experience From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation From the moment I contacted Land Rover Hanover to the time my vehicle was delivered I was treated extremely professionally and with great appreciation. They represent a great product in the manner in which it was intended to be represented. High grades for a great dealership! More
by gkouri
Employees Worked With
Craig Schuman
May 24, 2014
Land Rover of Hanover Is Terrible I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealers I brought my Range Rover in for Service. When I drove home from a $250 oil change (new car) The check engine light went on. I have been in the dealership twice now, had to leave the car and the light comes on immediately after I leave. In May I have had to leave my vehicle 3 times at this dealership. I comes back dirty each time and after each appointment the check engine light(s) go on like a Christmas tree lighting. I brought the car back in on May 21 2014 and they kept it for 2 days. When I went to find out what was wrong (after no call back) they told me to expect the lights to come back on. They were laughing and shaking their head when describing this and saying they have not see this before. The car was perfect before I had it serviced. Now the check engine lights keep going on and they tell me to go ahead and drive it. I have a 19 year old and a 17 year old. Not the car you want to put your kids in. This dealer is the worst high end dealer I have ever dealt with. Several of the best are right in their neighborhood. Prime, BMW of Norwell, and Prime/Delany GMC. All three spoiled us with excellent customer service. I would not purchase another car from Land Rover of Hanover. They are rude, arrogant, and have no idea how to fix a car. They encouraged me to use a car that was sending safety messages out that said not to drive the car, but because they were busy, they told me to "Drive it ANYWAY" I think GM did that and it cost people their lives. That was the recommendation from the service professionals at Land Rover of Hanover. They don't care about their customers safety!!! More
by Kmmcleod
Employees Worked With
Many people
April 01, 2014
Glenn and James connected the entire experience together between Sales and Service. This is the 4 vehicle I have purchased from this dealership and I have reccomended plenty more customers and we all keep between Sales and Service. This is the 4 vehicle I have purchased from this dealership and I have reccomended plenty more customers and we all keep coming back. More
by ecoveney
Employees Worked With
James Burbine, Glenn Presutti
March 24, 2014
Mellyssa was terrific in all aspects of the sale. I can't say enough about Land Rover Hanover and all of the employees there. Customer centric and my needs always come first. That's why we are a repe can't say enough about Land Rover Hanover and all of the employees there. Customer centric and my needs always come first. That's why we are a repeat customer! More
by rover23
Employees Worked With
Mellyssa Coutinho
January 30, 2014
Craig was super helpful in taking me through the buying process seamlessly and almost effortlessly on my part with out me feeling and pressure to buy. Excellent experience :-) process seamlessly and almost effortlessly on my part with out me feeling and pressure to buy. Excellent experience :-) More
by Kchappuis
Employees Worked With
Craig Schuman
January 27, 2014
We have purchased 6 or 7 cars from Land Rover Hanover. I cannot fault them in any area; whether it be sales (Craig/Mike), service (Joe) or customer service (Jame/Gerry). They have the best staff (bar none) cannot fault them in any area; whether it be sales (Craig/Mike), service (Joe) or customer service (Jame/Gerry). They have the best staff (bar none) and always provided the best service to my wife and I. That is the reason we keep going back - we are life long customers. More
by Hanover1
Employees Worked With
James Burbine, Joe Anselmo, Michael Feit, Craig Schuman
January 25, 2014
The buying experience at Land Rover Hanover is as exceptional as the cars they sell. As an automobile enthusiast, the first time I enter a dealership, I prepare myself to be underwhelmed. At Land Rov exceptional as the cars they sell. As an automobile enthusiast, the first time I enter a dealership, I prepare myself to be underwhelmed. At Land Rover Hanover, that feeling disappears during the first 5 minutes. More importantly, my experience kept getting better. Michael Feit and Craig Schuman know their product inside and out. As importantly, they're professional, personable and a pleasure to deal with. No doubt they love what they do, and believe in the products they sell. They were conscientious and diligent about allowing the most money possible for my trade in. Throughout the process I trusted they'd deliver on their commitments, and they did. Their product knowledge made the delivery process awesome. I drove home feeling comfortable about how everything worked, which made the ride home that much sweeter. It was by far the most enjoyable automobile purchasing experience I've ever had. They set a very high bar, and reminded me that the experience of buying a car can be positive and powerful. No doubt, I'll drop by to say hello, and will recommend them and Land Rover Hanover to friends and family looking for a new automobile. Thanks Gentleman! More
by kkdealerrater
Employees Worked With
Michael Feit, Craig Schuman
January 25, 2014
great experience...amazing car! feels like a spaceship, a very, very safe spaceship. craig was awesome...he added to our great experience by being honest, and not pushy! he was an expert with the car and a very, very safe spaceship. craig was awesome...he added to our great experience by being honest, and not pushy! he was an expert with the car and all it's bells and whistles. I would recommend this location/dealership and craig to everyone i know, and we are forever land rover lovers now! thanks craig! More
by emilycarter
Employees Worked With
Craig Schuman
