Land Rover Rockland
Rockland, MA
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This was a great example of how cars should be bought and sold. Craig was a great guide to the Land Rover model, friendly, and had a personality beyond the sale of the car. Everything was reasonable - reas sold. Craig was a great guide to the Land Rover model, friendly, and had a personality beyond the sale of the car. Everything was reasonable - reasonable price, reasonable trade in amount, reasonable financing rates. The short time to complete the paperwork and the ability to pick up the car two days later makes working with Craig / Hanover Land Rover a pleasure. That's what buying a car should be. Fun. More
Having purchased many new cars over the years, this great experience through the entire process, Was treated in a manner that would make Land Rover of Hanover and Mellyssa Coutinho my first stop for my next experience through the entire process, Was treated in a manner that would make Land Rover of Hanover and Mellyssa Coutinho my first stop for my next car purchase... If you are looking to buy a new car stopping at this dealership is well worth your time. Thank you for making buying a new car fun! More
Mellyssa was great to work with. She got us out of a lease with another car company six months early and put us into a LR4 at a great price. I would definitely recommend working with her if you are loo lease with another car company six months early and put us into a LR4 at a great price. I would definitely recommend working with her if you are looking for a Land Rover. More
I can only tell you of my experience here as a customer who bought his LR2 from another dealership and had it serviced here. First off I bought an extended warranty through Ford, which this Land Rover who bought his LR2 from another dealership and had it serviced here. First off I bought an extended warranty through Ford, which this Land Rover dealership honored all the way until it expired and that was unexpected! Secondly even though I own the entry level Land Rover, they treat you like you own the high end Range Rover no matter what. I have always been treated with such courtesy by everyone in this dealership from the service department to the sales department. Rachel is by far my favorite person and I always ask to talk to her when I set up my service. Tom is usually the guy who helps me through services and has always helped me out. Third I would usually need a ride to the train and they were always accommodating in dropping me off and picking me up. Fourth and probably the most important is that this service center in this dealership is HONEST. How do I know you ask? I was referred to another dealership(Peabody) and individual shop(Southie) in between services and neither provided excellent service nor were they honest when it came to reccommending services to be done based on wear. I had the Hanover dealership check what the other shops said and they were completely wrong when it came to brake usage and other servicable issues. I might pay more than at an individual mom and pops shop but I get the peace of mind that I won't be ripped off and the job is done right. Nobody likes feeling cheated and that's why I get my car serviced here. Thank you to everyone at this dealership for exceptional service! More
Our experience at Land Rover Hanover was great and we absolutely love our new car. The sales team members were honest, courteous and very responsive. absolutely love our new car. The sales team members were honest, courteous and very responsive. More
I just bought a Land Rover LR4 and my experience at Land Rover Hanover was excellent. Nobody jumped me as I entered the dealership. I asked to speak with a sales rep and was introduced to Craig Schuman. C Rover Hanover was excellent. Nobody jumped me as I entered the dealership. I asked to speak with a sales rep and was introduced to Craig Schuman. Craig was totally "no pressure". He let me ask my questions without "leading the witness" and showed me around without the typical hype that I have come to expect from sales people. On a test drive, he would answer any questions that I had succiently and would then revert to silence to let me experience the car without distractions. He was very polite and knowledgable and a pleasure to work with. He even came in on his day off when this was the only day that worked for me to pick up the vehicle. More
Everyone that I have come into contact with at this dealership have been knowledgeable, friendly, respectful and outgoing. I never felt pressured in purchasing the Range Rover Sport. I previoulsy lea dealership have been knowledgeable, friendly, respectful and outgoing. I never felt pressured in purchasing the Range Rover Sport. I previoulsy leased a LR2 from them and had an outstanding experience with the salesman and the service department. This week I had an issue and Rachel took care of me right away and put me in a loaner. Their expertise and promptness is second to none. More
My first Land Rover purchase... and my second dealership experience in 25years. I was very happy with the ease of negotiating and flexibility of the sales staff . They even picked me up at the rail station experience in 25years. I was very happy with the ease of negotiating and flexibility of the sales staff . They even picked me up at the rail station to get my LR4 (which I LOVE!!). This dealership was awesome and I will see them for my next vehicle. I am very happy with the price I paid also !! Tom from Maine More
Glenn was friendly and helpful. Prices were fantastic. I bought from out of state (Rhode Island) and they took care of everything. Couldn't have been easier! bought from out of state (Rhode Island) and they took care of everything. Couldn't have been easier! More
Glenn and Mellysa were great, they found me the vehicle that I was looking for and most of the work was done via e mail which really works for me. My only issue was with my trade in which was an 08 LR2, I that I was looking for and most of the work was done via e mail which really works for me. My only issue was with my trade in which was an 08 LR2, I thought that I should have received a bit more compensation for my vehicle. I will and have recommended Hanover LandRover and will do so in the future. Their service dept is also very professional and honest, traits that are hard to find at most auto dealerships. More