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Land Rover Rockland
Rockland, MA
386 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 386 reviews
March 17, 2019
Excellent! Dave was courteous and professional! I couldn’t ask for more! I look forward to seeing Dave again and expect another excellent experience! Thank yo Dave was courteous and professional! I couldn’t ask for more! I look forward to seeing Dave again and expect another excellent experience! Thank you More
by Paul
Employees Worked With
Dave
March 16, 2019
Routine Oil Change on my Range Rover Super Charged I always have great confidence in the service team and advisors. They love Kand Rovers as much as I do and take the time to properly diagnose any issu I always have great confidence in the service team and advisors. They love Kand Rovers as much as I do and take the time to properly diagnose any issues with my Rovers. I would not go to any other dealer unless I was stranded and had no way of getting to my Hanover Team. And even then I would try and find a way to get my Rover to Hanover. More
by DerekDavis
Employees Worked With
David in Service, Jessie and Diane, Tom Faulstich, Joe Anselmo, Michael Feit
March 14, 2019
Service at Land Rover Hanover I highly recommend this service department. Joe, Dave & Diane were great to work with & are true assets to this dealership! Pleasant & professional fr I highly recommend this service department. Joe, Dave & Diane were great to work with & are true assets to this dealership! Pleasant & professional from beginning to end. More
by Happy Service Customer
Employees Worked With
Joe Anselmo
March 13, 2019
Customer service is terrible! Our customer service representative Dave was absolutely the worst representative ever. His lack of communication and apathetic attitude is appalling. Our customer service representative Dave was absolutely the worst representative ever. His lack of communication and apathetic attitude is appalling. This is not our first bad experience with service at Hanover Land Rover. We are considering selling our Land Rover because of these issues. More
by kamurphy617
Employees Worked With
Dave
February 26, 2019
Excellent sales and service experience! Recently bought my certified Range Rover Sport here! The sales team made it an honest and comfortable purchase experience. I’ve since taken the car he Recently bought my certified Range Rover Sport here! The sales team made it an honest and comfortable purchase experience. I’ve since taken the car here for service for a software update. They gave me a loaner and made it easy and painless. More
by AllBlackEverything
Employees Worked With
Brendan Saur, Dave Campanelli, Joe Anselmo, Michael Feit
October 17, 2018
Staff away from this place. After taking all my personal information and agreeing to a sale and trade with a purchase and sales agreement they never called me. I had to call the After taking all my personal information and agreeing to a sale and trade with a purchase and sales agreement they never called me. I had to call the dealership the next day several times to have the front desk staff tell me that all managers were all busy and couldn't talk and my sales agent was on days off. At the end of the day I made my final call and was put on hold for 15 minutes, when I was given to the finance manager. The finance manager said that they were no longer going to do the deal. I had to cancel my credit card and put a hold on my credit. They put pressure on you the day of the sale for your deposit and personal information, which I believe is the only thing they want. More
by Stay Away
Employees Worked With
Jhul
January 24, 2018
Trying to book service with a loaner car is the worse. Everytime I book a service it is a hassle to get a loaner car. Recently I booked a month ahead, and was told that there are no loaners available, and Everytime I book a service it is a hassle to get a loaner car. Recently I booked a month ahead, and was told that there are no loaners available, and to wait for a call during the day for when one is returned. If the loaner does not become available, I have to cancel my next day appointment due to the fact that I need a car. This has become frustrating, and is going to force my business somewhere else. It is unacceptable that after a month of my booking that I am told on the day of, that a car may not become available. Everything else about the dealership has been acceptable. More
by LAN
Employees Worked With
Kristen
November 30, 2017
A+ Dealership Land Rover Cape Cod/Hanover are excellent examples of how a dealerships should be run. Their sales staff is extremely friendly, not pushy WHATSOEVER, Land Rover Cape Cod/Hanover are excellent examples of how a dealerships should be run. Their sales staff is extremely friendly, not pushy WHATSOEVER, and really knows their product well. Len, my sales associate (Cape Cod), was a pleasure to deal with and was able negotiate over the phone. I live over 100 miles away, and wanted to make sure I could make one trip. Well, MISSION ACCOMPLISHED. I am now an EXTREMELY happy owner of a new Range Rover Sport. Len and his team even followed up to make sure everything about the vehicle was still "up to par." I highly recommend Len and the Land Rover Cape Cod team to ANYONE shopping for a new/used Land Rover. NOW, 6 months later, I brought my vehicle to Land Rover Hanover for its first service visit. John the service representative, was full of knowledge and provided exceptional customer service. The service was completed promptly, and the vehicle was returned to me quickly. Thank you team! Corey More
by Corey Amirault
Employees Worked With
Len Giatas, John Photos
August 23, 2015
Excellent Purchase Experience Never enjoyed visiting dealerships until we visited Landcover Hanover. Treated very well, no pressure and really knowledgeable. The off road test seal Never enjoyed visiting dealerships until we visited Landcover Hanover. Treated very well, no pressure and really knowledgeable. The off road test sealed the deal, Melissa was very patient with us and had answers to all our questions. She took time to make sure we were happy once drove off in our new Landy. Thanks More
by Martin Strudwick
Employees Worked With
Mellyssa Coutinho
June 25, 2015
Excellent Overall Experience I went to Land Rover in Hanover after working with a few other dealerships - my sales person was Mellyssa. The whole experience was outstanding. Eve I went to Land Rover in Hanover after working with a few other dealerships - my sales person was Mellyssa. The whole experience was outstanding. Everyone knew their product, understood my questions and worked hard to help my wife and I come to a decision on which model would work best for us. The service was streamlined and very enjoyable. Everyone we interacted with was great - would highly recommend the whole dealership. Steve N. More
by Steve N
Employees Worked With
Mellyssa Coutinho
