Land Rover Rockland

Pretty happy Service was outstanding. My only complaint is the price. Otherwise you would get 5 stars. I feel that $400+ for an oil and filter changes is way too Service was outstanding. My only complaint is the price. Otherwise you would get 5 stars. I feel that $400+ for an oil and filter changes is way too expensive. More

Customer “I don’t” Care Department My Rover has a critical suspension fault and I was told my premium extended warranty wouldn’t cover. I got the runaround and finally told “you’ll stil My Rover has a critical suspension fault and I was told my premium extended warranty wouldn’t cover. I got the runaround and finally told “you’ll still be to drive it but it may not be safe”. When I discussed with the service manager he said he’d review it and then never even called me back. Pathetic excuse for a service team and has convinced me not to buy a new vehicle from Range Rover Hanover More

Range Rover Service I needed to have my Range Rover Serviced and Dave Campanale who I do not know. Greeted me when I pulled up.The first issue that I had was putting the I needed to have my Range Rover Serviced and Dave Campanale who I do not know. Greeted me when I pulled up.The first issue that I had was putting the key cover over the lock on my drivers side door. I did not know to do it and he explained it clearly. Next I needed my oil changed, fluids topped off, tires rotated and brakes inspected.I found a coupon on line that saved me approximately $75.00. He accepted it without batting an eye. My car was serviced in a timely manner and spectacularly detailed! I was bracing myself to see if the if I was going to be given a list of potential repairs. But pleasingly he told me the car was all.set. Additionally, Tom Faulstich in the service department was also very helpful answering all my automotive questions. I would highly recommend Hanover Land Rover. More

Land Rover Hanover Everyone at Land Rover Hanover were great. All super accommodating and pleasant to talk to . The service was fast and transition from my vehicle to th Everyone at Land Rover Hanover were great. All super accommodating and pleasant to talk to . The service was fast and transition from my vehicle to the loaner was great with Very little wait time. More

Great service Staff was friendly and professional. Processed my paperwork quickly and I was on my way in a loaner car. Tom called to update me midway and then let Staff was friendly and professional. Processed my paperwork quickly and I was on my way in a loaner car. Tom called to update me midway and then let me know when the work was completed. My car was fixed properly and clean when I arrived to pick it up. Diane was friendly and efficient and had everything ready when I picked up and dropped off my loaner. Great experience overall!! More

Service Dept w/Tom Falstich Always feel a "trustworthy-ness" dealing with Tom Faustich. Tom always displays his customer-centric understanding of the world of car service. He get Always feel a "trustworthy-ness" dealing with Tom Faustich. Tom always displays his customer-centric understanding of the world of car service. He gets it, without the schmoozy fluff. More

Seamless & smooth Great service with updates throughout- my salesman from 4 years ago walked by calling me by name. That’s how it’s done! Consummate professionals! Great service with updates throughout- my salesman from 4 years ago walked by calling me by name. That’s how it’s done! Consummate professionals! More

Great customer servive. Customer servive was excellent. Diagnosed problem and they were specific about problem and pricing. Kept me informed on status and delivered quickly Customer servive was excellent. Diagnosed problem and they were specific about problem and pricing. Kept me informed on status and delivered quickly. Car came back well ckeaned. More

As always very satisfied Tom in service always keeps me apprised of the status of my vehicle. He also makes sure that I have a loaner if my vehicle has to be in the shop more Tom in service always keeps me apprised of the status of my vehicle. He also makes sure that I have a loaner if my vehicle has to be in the shop more than a day. More

Great experience and highly recommended. I’ve owned many many cars and been through the process well over 30 times. This by far was the easiest and smoothest I ever had. Also attention to I’ve owned many many cars and been through the process well over 30 times. This by far was the easiest and smoothest I ever had. Also attention to detail from everyone I dealt with was spot on. More