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Land Rover Rockland

Rockland, MA

4.7
419 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 419 reviews

September 09, 2019

Efficient, knowledgeable and helpful Tom was great. Got the brake problem assessed quickly and then kept me updated as needed. Nice comfortable waiting area. He went above and beyond offe More

by Barb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Sep 09, 2019 -

Land Rover Rockland responded

Hi Barb! Thank you for your review of Land Rover Hanover. We are delighted you are loving your Land Rover LR4! Thank you for your kind words about working with Tom on our team and the great customer service he provided you while you were our guest recently. We hope to work with you again in the future and have a great day!

August 31, 2019

First experience here and no worries No issues, worries or problems at all. Oil change, cabin air filter and 50k mile service. The filter was very pricey as was the labor charge for the More

by Bigdaddyglenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Campanale
Sep 03, 2019 -

Land Rover Rockland responded

Thank you for your review and your feedback! We appreciate you coming to Land Rover Hanover for your auto service needs and look forward to assisting you next time.

August 31, 2019

32k service Tom and Jack in service great honest people Mike Felt is the main reason we have purchased five Range Rovers over the past 2 years Mike is so hones More

by DrFrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack in service , Tom Faulstich, Michael Feit
Sep 03, 2019 -

Land Rover Rockland responded

We are so grateful to have you as part of the Land Rover Hanover family! It's wonderful to hear that you can depend on Tom, Jack, and Mike for excellent service. We appreciate your review and look forward to serving you for many years to come.

August 27, 2019

above and beyond scheduled maintenance and tire pressure warning light investigation and correction. also asked to give estimate on some passenger side body scratches. More

by fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Aug 27, 2019 -

Land Rover Rockland responded

Fran, we’re delighted we could deliver an excellent experience! Thank you for your positive feedback about our service department and the wonderful care you received throughout your appointment. We would love to work with you again soon and hope you have a great day!

August 23, 2019

Flat tire Dropped my car off overnight after finding a nail in my tire. They called me first thing in the morning and had everything handled before noon. Very p More

by whitey2124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 23, 2019 -

Land Rover Rockland responded

We are so glad to hear that our team was able to repair your tire quickly and get you safely back on the roads! Thank you very much for coming to Land Rover Hanover. We appreciate your review.

August 21, 2019

Best service! Great experience when I purchased my car 2 years ago. Great service each service appointment. Will definitely purchase here again when my lease is u More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane, Craig Schuman
Aug 22, 2019 -

Land Rover Rockland responded

Hi Lisa - We are honored to have you as part of the Land Rover Hanover family! It's great to hear that you've had positive experiences with both our Sales and Service Teams. Thank you very much for your support, we look forward to our continued relationship.

August 20, 2019

Great service Great dealership, assuming sale rep is new with lack of information towards a car that I m looking for. But overall is good and will recommend to coll More

by Roverman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Kilduff
Aug 21, 2019 -

Land Rover Rockland responded

Thank you so much for your review! We are happy to hear you had a good experience. We also appreciate your feedback and hopefully will deliver five-star service next time. Have a great day!

August 18, 2019

Definition of Appointment I had an appointment for oil change and look at an intermittent gas tank lock light. Went back at NOON and told it was not ready because they had a lo More

by Tridget
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Faulstich
Aug 28, 2019 -

Land Rover Rockland responded

I'm sorry to hear that you had a longer than expected wait for your vehicle's maintenance. The oil change certainly did not take 3 hours, however diagnosis of the fault light would add some significant time. I would like to reach out to discuss this with you, however I can't recognize you by your username. Would you mind giving me a call? Thank you, Michael Feit - General Sales Manager - (781) 659-4000.

August 17, 2019

Excellent Service Came in without an appointment because check engine light was on. Left with a loaner vehicle, and staff could not have been friendlier. Excellent se More

by 2018Velar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Aug 19, 2019 -

Land Rover Rockland responded

We love seeing five stars! Thank you so much for coming to Land Rover Hanover for your auto service needs. If any future issues should arise, we will be here to help.

August 14, 2019

Bad dealership Very bad service for a supposedly luxury dealer, since purchased by Prime, quality has dropped significantly. Good salesman but follow through on pos More

by mbsab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Anselmo
Aug 28, 2019 -

Land Rover Rockland responded

We expect our guests to receive five-star service at all times and I'm very sorry that this wasn't your experience. We are grateful for your business and would like to assist with any concerns and questions you may have about your recent purchase. Would you please contact us at 888-431-3539? Thank you for your feedback.

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