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Land Rover Rockland

Rockland, MA

4.7
385 Reviews

1022 Hingham St

Rockland, MA

02370

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Showing 385 reviews

September 23, 2024

Timely appointment check in with work done in anticipated timeframe while waiting for vehicle which was cleaned and ready to go. More

by leslieczerepak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale, Stephanie King
Sep 29, 2024 -

Land Rover Rockland responded

Hi, we appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!

September 18, 2024

I always receive all around great service and open communication. Everyone is extremely knowledgeable and I have great confidence in all who are involved. More

by JeanieRicci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Dean Campanale, Stephanie King
Sep 20, 2024 -

Land Rover Rockland responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 11, 2024

I have always had a positive experience every time I walk in the door. Service department in particular is awesome! More

by Kim Roy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Dean Campanale, Stephanie King
Sep 13, 2024 -

Land Rover Rockland responded

Hello Kim, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Rockland! We are always more than happy to assist you if anything else comes up. Take care!

August 30, 2024

Range Rover went in for oil change and to look at why media screen was freezing up potential breaks. ZERO COMMUNICATION!! They had the car for over a week and the only thing accomplished was oil change More

by erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dean Campanale
Aug 30, 2024 -

Land Rover Rockland responded

Hi Erin, Sorry to see this poor review. There is no excuse for bad communication. Loaner cars are available through scheduled appointments. Sorry again if there was any misunderstanding. If I can assist in the future please let me know. Sincerely, Joe Anselmo Service Manager rkelleher@landroverhanover.com

August 13, 2024

Great staff Mike, Glen and Melvin. Glen our sales person was thorough great communicator and we love the range rover. More

by vkolbe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Feit, Glenn Presutti, Melvin Beniquez
Aug 17, 2024 -

Land Rover Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Rockland! We are always more than happy to assist you if anything else comes up. Take care!

August 09, 2024

Super simple and informative process from start to finish. Dean made it seem like I was a regular customer and it was my first time there. More

by dustin.arruda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale
Aug 11, 2024 -

Land Rover Rockland responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 31, 2024

Everyone is always kind and willing to listen to the problem. Customer service is important and they do an amazing job at helping and guiding the customer. My vehicle is always taken care of and I trust More

by Teach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich, Dean Campanale, Stephanie King
Aug 02, 2024 -

Land Rover Rockland responded

Hello, we're happy you found our staff to be so supportive during your experience here at Land Rover Rockland. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2024

Had a Great experience as always! Had my oil change this morning. Thanks Dean and Team! More

by Ryanfoss8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale
Jul 23, 2024 -

Land Rover Rockland responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2024

Best service by far of any dealership I have ever visited in all respects thanks More

by PFL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Campanale, Stephanie King
Jul 22, 2024 -

Land Rover Rockland responded

Best service by far of any dealership

July 13, 2024

Communication was poor and even with an appointment it took them 4 days to look at my car. Also found it odd that I was charged a $50 disposal fee for parts, seems like a junk fee to me. More

by Lacortem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Faulstich
Jul 19, 2024 -

Land Rover Rockland responded

Lacortem, We apologize for the inconvenience you experienced. We understand the importance of timely service and clear communication. We appreciate you bringing the communication issue to our attention, and we’re committed to improving in this area. Regarding the disposal fee, we understand your concern. We’re happy to explain the charges in more detail if you’d like to contact us directly. Your feedback is valuable to us as we strive to improve our service. Rob Kelleher General Manager rkelleher@landroverhanover.com

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