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Land Rover Peoria
Peoria, IL
182 Reviews
"Land Rover Peoria is a full service car dealership located on Allen Road in Peoria, Illinois. We specialize in Range Rover, Range Rover Sport, and Defender sales as well as Approved Certified Pre-Owned and used cars. We are a proud member of the Uftring Auto Group and serve customers from coast to coast. We are able to perform up to 100% of any automobile transaction online or on the phone and can deliver vehicles to most locations in the continental United States. We are also an authorized Land Rover service and parts center. If you purchase from us, we will even pick up your vehicle for service up to 100 miles away from the store. We pride ourselves on providing an exceptional luxury buying experience for each customer."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 182 reviews
March 14, 2025
I bought a new car. Simple sale as I paid cash. Drove it home. Garage parked. Paid for Simonize Glass coat. Dealership picked up the car and brought it back. So deal Simple sale as I paid cash. Drove it home. Garage parked. Paid for Simonize Glass coat. Dealership picked up the car and brought it back. So dealership had driven the car more than I had. Saw a chip on the door down to the metal when it was returned. Asked dealership for their help to get the chip resolved. Was told they would refer the matter to their manager. I’ve never heard from the manager now weeks later. Surprisingly poor customer service when I’ve handed them more than $82,000. I wasn’t placing blame, just wanted professional help to resolve the chip. I will never return to this dealership. More
by gisenberg19
Verified Customer
March 14, 2025
Great service always satisfied . They work hard to track down problems and we have had more then our share They work hard to track down problems and we have had more then our share More
by Jeffrey Elliott
March 11, 2025
Hope was great to work with, low pressure and knowledgeable for a fairly new employee, we will be back knowledgeable for a fairly new employee, we will be back More
by josephsampson
March 09, 2025
Excellent customer service. Very polite and knowledgeable. Professional workmanship. Helpful with scheduling and providing an available time to which work will be completed. Very polite and knowledgeable. Professional workmanship. Helpful with scheduling and providing an available time to which work will be completed. More
by Tyrone Redd
Employees Worked With
March 08, 2025
Great customer service. Love the updates. Always have great communication and the entire staff is superb! Love the updates. Always have great communication and the entire staff is superb! More
by mdamery88
March 08, 2025
Amanda was great and the staff were very informative and very patient and polite. I will definitely recommend coming to Land Rover. They went over and beyond and I will be back to get my serviced with them very patient and polite. I will definitely recommend coming to Land Rover. They went over and beyond and I will be back to get my serviced with them every time! More
by Khadjah Bannon
February 28, 2025
The dealership has been/is awesome! They have made sure that we are well taken care of. They have made sure that we are well taken care of. More
by turnbullte
February 23, 2025
I had a poor experience with the dealership. Service staff was pleasant, but it took 10 days to get a part/fix due to bad weather. Sure…. No loaner can was offered since I didn’t buy from this d Service staff was pleasant, but it took 10 days to get a part/fix due to bad weather. Sure…. No loaner can was offered since I didn’t buy from this dealership, I moved here from Florida so I guess I don’t qualify. I paid the bill online which was very convenient. The Service department is listed as open on Saturdays on their website, but when I arrived on Saturday I was told that Service is closed. Showroom was empty but staff did not offer to help, in fact, they barely moved. Front desk person was the worst at customer service and told me she would “never release a car on Saturday under any circumstances”. I asked for a manager, and she got Jeff Uftring. He was very pleasant, looked at my receipt on my phone and gave me my keys. Land Rover vehicles don’t have the best reputation for quality, so it’s really up to the dealership to provide a quality experience. The staff at JLR Peoria did the exact opposite. Repeat visits for the same issue, no loaner car, a long time to fix, and very rude staff have me looking elsewhere. More
by Joe
Employees Worked With
Other Employees :
Front desk “Greeter’ was the worst.
February 16, 2025
Top notch service! ! Up front about cost and time to complete service! Service advisers have always provided communication during repairs so I could make adjustments to ! Up front about cost and time to complete service! Service advisers have always provided communication during repairs so I could make adjustments to obtain loaner/rental car if needed. More
by Topher72
February 14, 2025
It's always a pleasure to have the car serviced, great people to deal with and always willing to accommodate my schedule. Highly recommend people to deal with and always willing to accommodate my schedule. Highly recommend More
by paulbullock08
