Land Rover Paramus

Absolutely disappointed,service manager did nothing but give you runaround and bunch of lies , I wold never ever go back , that service department should never be allowed to represent Jaguar or Land Rover give you runaround and bunch of lies , I wold never ever go back , that service department should never be allowed to represent Jaguar or Land Rover , if you have problem and you ask for supervisor or manager they will take your number and tell you he will call you in couple hours that call never comes , they cant even do simple oil change without making you go back again because they forgot to reset your computer, AJ will give you runaround for anything that is under warranty, you will Waite for ever for any warranty work , if you try to find out if they ordered parts there will be no record of any orders, then it will be impossible to reach your service rep, they messed up my door and told me they have to order parts and it will take up to 7 days , well it’s been 2 month and no call back and nobody has any records of any parts ordered , please do your self a favor and do not use this dealership for service , “they make appointments with out you knowing then tell you you had appointment and dint show “ More

Amazingly helpful sales team and finance manager - Dody Tirpak and Mariel Harkin - made the process as easy as possible, even during Covid. Dody worked very hard to make sure I was able to get the exact ve Tirpak and Mariel Harkin - made the process as easy as possible, even during Covid. Dody worked very hard to make sure I was able to get the exact vehicle I was looking for. More

This is the first time I felt like a value customer after working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues working with Anthony Nguyen.. he deserves more than 10 stars the way he took care of my LR4 issues More

It’s getting better and better, keep up the good team work, it shows when everyone is working as a team, the result is more business and better business. work, it shows when everyone is working as a team, the result is more business and better business. More

Maribel in service is excellent. TheY finished my car very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all very fast and did it right. The loaner I received was in excellent condition very clean. I was a little apprehensive going because of Covid but all my thoughts were unfounded. I would recommend them to everyone. More

Excellent customer service. Maribel is incredible, always going beyond and above, such pleasure to deal with!!! I would definitely recommend the dealership because of her and her customer service ski always going beyond and above, such pleasure to deal with!!! I would definitely recommend the dealership because of her and her customer service skills! More

Stanley in service and JOHN VIOLA dismiss their customers needs and only care about reviews They will yes you & fail to act They failed in service TWICE in a 6 month period Not once but twice! The wors needs and only care about reviews They will yes you & fail to act They failed in service TWICE in a 6 month period Not once but twice! The worst dealership I have had to use since owning a vehicle for 20 years! For a high line car this dealership’s service department is the absolute worst John viola is rude and unprofessional Stanley lacks any knowledge or customer service experience Buyers beware Don’t use this dealership for any service needs More

Brendan was our salesman and he was wonderful!!!! He made our deal go smoothly and had our vehicle delivered the same day as the location was a three hour drive from us. Marco was great as to getting the our deal go smoothly and had our vehicle delivered the same day as the location was a three hour drive from us. Marco was great as to getting the paperwork done quickly for us. More

Let's face it, today you can purchase a new vehicle online and possibly save some money, however what you can't get online is service. These are high end vehicles that demand the best in support and s online and possibly save some money, however what you can't get online is service. These are high end vehicles that demand the best in support and service. This is exactly what you get at Land Rover Jaguar Paramus, simply put Excellence! More