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Land Rover Paramus

Paramus, NJ

4.7
263 Reviews

405 NJ-17

Paramus, NJ

07652

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Showing 263 reviews

June 27, 2013

Prestige is the absolute best place to service your vehicle. I have been dealing with Phil since he was at Bergen jaguar going back to 2002. He is a professional, courteous all around fantastic guy. He More

by WalterR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip
June 07, 2013

Brought my jaguar in for an oil and filter change. I was advised that this would take approx. 20-30 minutes. I waited for over 2 hours and when I would ask what was going on, I was told that my car would b More

by catty44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Phil
Jun 14, 2013 -

Land Rover Paramus responded

I am sorry your service experience was less than excellent. Jaguar manufactures an incredible machine which takes decidedly more time than 30 minutes for maintenance. Having maintenance service done by us also includes checking the battery, running diagnostic tests to ensure all systems are at peak efficiency, rotating tires and setting tire pressure, and topping off all fluids. This service can take sometimes take upward of a couple of hours. 20 – 30 minutes would not be enough time to perform all those services. I would like to discuss your service experience further with you and see if I can resolve your concerns. Please feel free to respond by email or you can reach me directly at 201-987-8942. Thank you Larry Sayette Business Development Manager Prestige Jaguar Land Rover Lsayette@driveprestige.com 201-987-8942

March 30, 2013

We have leased Jaguar’s in the past and gave up on them in 2011 because they lacked AWD. Now that they introduced AWD we are reconsidering the Jaguar XF which brought us to Mr. Gursh Singh- a Sales Consu More

by Jercann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gursh Singh
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