Land Rover Paramus

Friendly, communicative and customer centric service department. This was our first service with dealer and it surpassed our expectations! Wonderful experience would recommend. Thank you! department. This was our first service with dealer and it surpassed our expectations! Wonderful experience would recommend. Thank you! More

I have not been in service for over a year, the new service department looks amazing. The department opened promptly at 7:30am. I pulled in Chris came over and listened and took notes to the issues I service department looks amazing. The department opened promptly at 7:30am. I pulled in Chris came over and listened and took notes to the issues I was having with the truck. Chris did mention I was due for an oil change. It was just a pleasure coming in and getting the attention and leave in my loaner truck. More

Smooth and easy purchase with very little wait time. All paperwork was ready for me to sign without delay. Very courteous staff. Courteous follow up. paperwork was ready for me to sign without delay. Very courteous staff. Courteous follow up. More

professional and friendly and i love their great service , i will refer many clients for sure this will be my new dealership for many years to come. , i will refer many clients for sure this will be my new dealership for many years to come. More

This is my second jag and because of the great service starting with service advisor Phil Bologna and the service department, everyone makes you feel as though you are the opnly customer Prestige Jag has. starting with service advisor Phil Bologna and the service department, everyone makes you feel as though you are the opnly customer Prestige Jag has. They go out of their way to ensure you're getting quality service and when the job is done, you know the car is serviced and cared for by a courteous service staff. I always recommend this dealership to those who inquire about procuring a Jaguar. Thank you Phil and Presitge Jaguar Land Rover. More

Prestige Jaguar Land Rover’s Service Department continues to exceed my expectations. Service Advisor Phillip B. along with his associates from all departments do an outstanding job. The service staff to exceed my expectations. Service Advisor Phillip B. along with his associates from all departments do an outstanding job. The service staff at Prestige provides the customer a clear understanding of any vehicle issues and are able to deliver a timely resolution. It is this excellent service that customers go back to a dealer for their next car purchase. Mr. Joseph Lachina Service Manager can be extremely proud of his team. The state-of-art facility and the value-added loaner program are impressive! More

The work done on my vehicle was great. It was done on time and within my budget. Troy was a phenomenal service coordinator, as the job was right on schedule. I wish that all services would raise their st time and within my budget. Troy was a phenomenal service coordinator, as the job was right on schedule. I wish that all services would raise their standards to match Prestige! More

When I first discussed the issue with one of your service representatives, he explained that the hydraulic hose rarely fails in such a short time, and the likely cause of the leak could be the connection to representatives, he explained that the hydraulic hose rarely fails in such a short time, and the likely cause of the leak could be the connection to the convertible latch. This would seem plausible given the entire hose was replaced, and since then the top was only operated 2 to 3 times. He continued to explain if it turned out to be the hose than Jaguar corporate would be contacted to see if they would cover the repair. Yet, when another Advisor said it was the hose, that they could not contact Jaguar Corporate, I had to do it. This was fundamentally different than what I was told day before. The work was previously performed by Began Jaguar and apparently was extremely poor. The repair cost over $2000 and although performed approximately 4 years ago the car has not been driven over 200 miles, before the hose that was replaced has failed again necessitating the same costly repair. Which your company has refused to perform unless I again pay the full cost of the repair. I have no problem paying a premium for repair service which is why despite the cars age I always opt for dealer service. Yet my expectation is that a manufacture’s repair will not immediately fail, and require that I pay for the repair again. More