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Land Rover Paramus
Paramus, NJ
266 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 266 reviews
March 02, 2017
Horrible customer service Just purchased 2017 discovery. Next day it was back into service for a vacuum hose leak! Car died on the road and had to be towed. No one from the dea Just purchased 2017 discovery. Next day it was back into service for a vacuum hose leak! Car died on the road and had to be towed. No one from the dealership picks up the phone. You will be lucky if you get a return call. The car is now giving me multiple issues and the best response I can get is to wait until the end of the month when a loaner will be available. Unless I drop off the car and not have any form of transportation. Which will probably happen considering the vechile is not safe to drive!!!!! No one seems to care! This entire process has been a nightmare and would not wish this upon no one. You would think a high end dealership would have amazing service and customer support but they have 0!!!!!!!! More
by Discovery
Employees Worked With
Bill Gonyea, Peter Liebmann, Brock Sanders, Marco Pineros
February 15, 2017
Great Service I leased my Range Rover Evoque in May 2016, the experience was the best one yet. No pressure from Jas Nayyar my sales advisor, I advised her of my pr I leased my Range Rover Evoque in May 2016, the experience was the best one yet. No pressure from Jas Nayyar my sales advisor, I advised her of my price range and we looked into see what we could do. At the time I went as a single woman and never did anyone try to steer me the wrong way. I would def recommend Jas. Also I had an emergency service that needed to be done. Chris in service was very helpful, I went in at 8 am and was done by 8:45 am and on my way to the office in perfect timing. The waiting area is clean and neat, breakfast was also provided for guests. More
by Myrange2016
Employees Worked With
Jas Nayyar
February 14, 2017
What an awful place! would NEVER use these guys. total criminals. Bought a new car in November. still don't have my plates (3 months later). completely unresponsive. would NEVER use these guys. total criminals. Bought a new car in November. still don't have my plates (3 months later). completely unresponsive. avoid them like the plague More
by Jeff
Employees Worked With
Jeffrey Padilla, Brock Sanders, Garrett Schwind
February 07, 2017
excellent service experience An excellent experience with car service managed by Ralph Bencivenga! It was a pleasure to work with whole service department. Everyone was helpful in An excellent experience with car service managed by Ralph Bencivenga! It was a pleasure to work with whole service department. Everyone was helpful in the process of the service. Ralph Bencivenga is exceptional good with customers. More
by moschetto
Employees Worked With
Bill Gonyea, Ralph Bencivenga, Jennifer Falcon, Mark Resende
October 31, 2016
Alex was a pleasure to work with . He helped us throughout the process without being pushy or to aggressive. I would recommend anyone looking for a Jaguar or Land Rover to deal with A . He helped us throughout the process without being pushy or to aggressive. I would recommend anyone looking for a Jaguar or Land Rover to deal with Alex. More
by PeteA1
Employees Worked With
Alex Malke, Marco Pineros
October 28, 2016
TROY - SIMPLY THE BEST!!!!!!!! I have leased and owned many vehicles. I have met many Service Advisors. This is the first time I have ever written review. It has been, and contin I have leased and owned many vehicles. I have met many Service Advisors. This is the first time I have ever written review. It has been, and continues to be a privilege to have Troy as my assigned Service Advisor. His dedication and commitment to not just the brand - but the quality of service provided is rarely seen in many service industries today. I wish I could better express my sincere appreciation for his professionalism, his kindness, and his ability to always make me, as a customer, feel as though I am his only priority. Thank you for all you do. More
by EMS - Little Red
Employees Worked With
Chris Glemboski, Troy Semeraro
September 12, 2016
Great service Michael was a pleasure to work with, very professional, made the transaction quick and easy. He took care of the plates which avoided a trip to the DM Michael was a pleasure to work with, very professional, made the transaction quick and easy. He took care of the plates which avoided a trip to the DMV which was much appreciated. More
by Bfields514
Employees Worked With
Michael Cantalupo
September 09, 2016
Got an Amazing deal from A knowledgable consultant- happy 😍 Big Thanks to Peter Leibmann (I hope I Spelt that right) for Our new Evoque!! His professionalism, product knowledge and genuine care for us went abov Big Thanks to Peter Leibmann (I hope I Spelt that right) for Our new Evoque!! His professionalism, product knowledge and genuine care for us went above and beyond my expectation! We're very happy with our choice of vehicle, and very fortunate to work with such a pleasant consultant, who tended and listened to all the shenanigans we threw at him. We walked in this dealership, dressed down, a young couple, and even though I'm less than impressed of receptionists per se, I'm glad Peter found us and we ended up at his desk and seal the deal in a matter of minutes without any hassle. Being a formal sales consultant for a dealership as well, I felt at ease and trusted that Peter was doing right by us. From the meet and greet to delivery, I couldn't ask for a better experience. The hour drive was worth it, Ray Catena didn't do much for me, and I'm glad I stopped by Prestige before I headed to PA to land a new Rover. Thank you again Prestige, and thanks to Peter💙💙💙 we Love our G-rover 😁 xoxo Gem & Jonathan More
by GemandJon
Employees Worked With
Peter Liebmann, Marco Pineros
September 01, 2016
Fabulous I would definitely recommend shopping here to a friend or loved one. I feel as though I am truly apart of the family. My experience was seamless I was I would definitely recommend shopping here to a friend or loved one. I feel as though I am truly apart of the family. My experience was seamless I was treated with the up most respect. More
by dels524
Employees Worked With
Bill Gonyea, Jay Yarber, Marco Pineros, Mariel Harkin
August 30, 2016
Lease Expierence My expierence at the dealership was refreshing. No hassle and no waiting, The team worked with a purpose and it was easy to have a conversation with t My expierence at the dealership was refreshing. No hassle and no waiting, The team worked with a purpose and it was easy to have a conversation with them. More
by 123456
Employees Worked With
Earl Hernandez
