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Land Rover Palm Beach
West Palm Beach, FL
318 Reviews
The comfort and trust that go hand-in-hand with the phrase family owned and operated have never rung quite as true as they do at Land Rover Palm Beach. Ever since Norm Gregersen and Bob Simpson endeavored into the dealership industry in 1980, customers have been treated like part of the family, which has meant fair treatment, emphasis on what they specifically want from a vehicle, and a relaxed, hassle-free environment. This continued when the pair acquired a Land Rover dealer in 1987, and lives on after a 2004 remodel made Land Rover Palm Beach the largest Land Rover Centre in the country, and only one of five total, with 39,170 square feet of space and 32 service bays
Since its inception, Land Rover Palm Beach has been recognized not only by drivers in Palm Beach Gardens, Jupiter, and beyond, but also through industry accolades. The dealership is proud of its nine Pinnacle Awards, the topmost prize acknowledging the best quality service and sales, as well as being named a top-performing Land Rover Certified Pre-Owned Retailer in North America and consistently ranking among the top five in the nation for customer satisfaction overall.
Our commitment to the customer has never wavered over the decades. As always, we boast a vast selection of Range Rover vehicles and more in the automaker’s latest lineup (with the ability to special-order any models or trims not currently in our inventory), a variety of used vehicles, attractive financing options, and top-tier automotive service, and our sales staff and technicians are at the ready to set you up with exactly what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 318 reviews
January 17, 2018
Ask for Crissy Hawkins! Crissy Hawkins is the reason for my 5-star review. She was a pleasure to work with and made my experience stress-free. Thank you! Crissy Hawkins is the reason for my 5-star review. She was a pleasure to work with and made my experience stress-free. Thank you! More
by jrosen
Employees Worked With
Crissy Hawkins
January 11, 2018
Sales is great, Service is awful I bought my Range Rover sport fron this dealer and had a great experience with Juan in 2015. I live in Miami but still decided to service my vehicle w I bought my Range Rover sport fron this dealer and had a great experience with Juan in 2015. I live in Miami but still decided to service my vehicle where I purchased. I took it in for what was to be a normal service which ended up being a four day nightmare... I was overcharged on my bill (“oops was a mistake- do you want a credit for next time or a refund”). Basic part needed to be ordered and couldnt be overnighted. I had a family member pick up the part in another city and hand deliver it to the dealer at my cost with assurances car would be ready next morning. It was not... no explanation. Finally 3.5 hrs after car promised-(which is 4 days after bringing in initially) , car was ready. Throughout the process treated with condescension and arrogance. Never will return. This service experience made me regret purchasing this vehicle. More
by Jules
Employees Worked With
Kathy
December 29, 2017
Purchase new car @ Crissy Hawkins My experience with Crissy Hawkins was excellent ! She is a true professional . She was knowledgeable , polite, considerate , Honest and truthful . My experience with Crissy Hawkins was excellent ! She is a true professional . She was knowledgeable , polite, considerate , Honest and truthful . She is a true asset to her profession and I would highly recommend her ! More
by Dwyer
Employees Worked With
Crissy Hawkins
December 24, 2017
Hassle free purchase recently purchased a Range Rover Sport - used - for my wife as a surprise. The salesman and overall dealership were extremely low key and made my purc recently purchased a Range Rover Sport - used - for my wife as a surprise. The salesman and overall dealership were extremely low key and made my purchase experience a real pleasure. Questions were answered professionally and accurately and I was in/out under 2-hours! I would recommend Ishmail and Land Rover Palm Beach to whomever's in the market for a Range Rover...robbie More
by robbie
Employees Worked With
Ishmail Merritt
November 18, 2017
Second time arounf Kevin Painter made everything so easy for us and we were very happy with our choice. He was hobnest, professional and helped us through without a hass Kevin Painter made everything so easy for us and we were very happy with our choice. He was hobnest, professional and helped us through without a hassle. We were so thrilled with our purchase that we just bought a second range rover thru Kevin and he made this even easier for us to deal with. Great dealership and personnel More
by JF
Employees Worked With
Terri in accounting and the GM for backing up his product
November 15, 2017
Professional courteous honesty We called Land Rover of Palm Beach and spoke to KevinPainter. We explained what we wanted and the next day we went to the dealership met Kevin and mad We called Land Rover of Palm Beach and spoke to KevinPainter. We explained what we wanted and the next day we went to the dealership met Kevin and made a deal for a Range Rover. Kevin was very professional, honest and very knowledgeable about the cars. He made the transaction extremely easy and we are very happy with our new ride. More
by Af
Employees Worked With
Kevin Painter
November 15, 2017
Sales is OK..Service is AWFUL The salesperson who I sold me my vehicle was great. And since then it has been an awful experience. My vehicle has been back to the service departme The salesperson who I sold me my vehicle was great. And since then it has been an awful experience. My vehicle has been back to the service department 3 times, for the same problem. Today my car was returned to me and when I got into the car back, the service department left their trash in my car. I will never take my car there again for service. And probably will not purchase another Land Rover ever again More
by Boca123
Employees Worked With
Crissy, Sales, Kathy, Service
November 08, 2017
Crissy Hawkins Crissy did everything we asked of her plus more. She is forthright honest and a total pleasure to work with. This is our 4th Range all of which we pur Crissy did everything we asked of her plus more. She is forthright honest and a total pleasure to work with. This is our 4th Range all of which we purchased at PB Land Rover. Their service personnel are first rate as well More
by Roverman
Employees Worked With
Crissy Hawkins and RichMatthews
October 21, 2017
New Car Crissy Hawkins did everything she could to help me make my choice, order my vehicle, and go through the tedious purchase process. She knows the vehic Crissy Hawkins did everything she could to help me make my choice, order my vehicle, and go through the tedious purchase process. She knows the vehicles and sales process and the shortcuts. More
by lmarino312
Employees Worked With
n/a
September 19, 2017
Easy, efficient and informative Crissy Hawkins was very well-informed, prepared for meetings ahead of time, knew her vehicles inside and out and was very pleasant to deal with. Crissy Hawkins was very well-informed, prepared for meetings ahead of time, knew her vehicles inside and out and was very pleasant to deal with. More
by Kiki N
Employees Worked With
Crissy hawkins
