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Land Rover Orlando

Orlando, FL

4.1
498 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 498 reviews

June 29, 2015

Full Service with a smile. Matt Yates has been my car man for the last two Range Rovers. I think he is fantastic. I never drive to Orlando from Gainesville. I call Matt, tell hi More

by Cattle Rancher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Jun 30, 2015 -

Land Rover Orlando responded

Yours is certainly the type of experience we work for with each visit and I'm delighted we ensured this for you. We're proud to have Matt as part of an outstanding team, dedicated to our customers and with feedback like yours it is evident that we are maintaining this. If there is anything else we may do to further enhance the quality of your ownership, please let me know. Warm Regards, Rusty Olson, General Manager.

June 07, 2015

Great experience This is my 3rd new vehicle, and Land Rover Orlando made buying a new vehicle a pleasant experience for the first time. Both my wife and I were pleased More

by NewDSowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Jun 22, 2015 -

Land Rover Orlando responded

Thank you for your continued business and congratulations on your new vehicle! It's our pleasure to serve your automotive needs! If there is anything else we may do to further enhance your automotive experience, please let me know. Thank you for choosing Land Rover Orlando. Kind Regards, Rusty Olson, General Manager.

May 23, 2015

Beware of this dealer and service charges If buying or leasing a Range Rover or Land Rover from this dealership, note that brakes last for no more than 20,000 miles and need to be replaced at More

by LR4 guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rusty Olson
Jun 22, 2015 -

Land Rover Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is our top priority, and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at 407-695-9100. Again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Rusty Olson, General Manager.

April 27, 2015

Good experience Perfect service! Super professional. The buying process tool leas than an hour from the teat drive to the signatures. Erick has been precise and frien More

by Stefgemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Apr 30, 2015 -

Land Rover Orlando responded

Thank you, your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Eric and our team. Warm Regards, Rusty Olson, General Manager.

April 26, 2015

Great experience Worked with Peter W on purchase of a 2010 RR Sport. Best experience I've had buying a car and super happy with my new ride. Never felt pressured and More

by TW3131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Apr 30, 2015 -

Land Rover Orlando responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Congratulations on your Range Rover Sport and welcome to the Fields family! Kind Regards, Rusty Olson, General Manager.

April 23, 2015

Range Rover Evoque Matt was very helpful in regards to teaching me about the car and discussing the financing with my dad. He helped me get the car I wanted and quickly More

by Aisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Apr 30, 2015 -

Land Rover Orlando responded

Thank you for your kind words and your business, Aisha, it's our pleasure to serve your automotive needs. If there is anything else we may do to further enhance the quality of your ownership, please let me know. Congratulations on your Range Rover Evoque and thanks for being part of the Fields family. Warm Regards, Rusty Olson, General Manager.

March 23, 2015

Great Service My company was recently in the market for a new Truck. Land Rover of Orlando, had a vehicle that matched what I was looking for. After reviewing it on More

by ddgator7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alhberg
Apr 08, 2015 -

Land Rover Orlando responded

Thank you for your kind words, Mr. Daugherty, I'm delighted we were able to make your experience exceedingly enjoyable. If there is anything else we may do to further elevate your ownership, please don't hesitate to ask. Thank you for choosing Land Rover Orlando. We look forward to your next visit. Warm Regards, Rusty Olson, General Manager.

December 01, 2014

Misled, Scammed, Deceived Recently I had been searching for a specific Pre-Owned vehicle, as a long time Fields Auto Group customer I immediately searched their dealership chai More

by JoeWheelerjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Yates
Dec 09, 2014 -

Land Rover Orlando responded

Mr. Wheeler, I was surprised to see your review. Upon investigating on my end I was unable to corroborate the story by reviewing the notes of your visit(s) in our CRM. Please reach out to me directly to discuss the situation and help me understand what occurred so our team can continue to ensure we offer the best possible level of customer service. I will be more than happy to assist you in finding a vehicle that meets your needs and budget at any of our more than two dozen US locations. I can be reached directly at (407) 695-9100 or, if you prefer, via email at rolson@fieldsauto.com. Thank you and I look forward to speaking with you. Warm Regards, Rusty Olson, General Manager.

November 17, 2014

Thank you! Adam Clark has been great at addressing all of my concerns with my vehicle. He has worked very hard towards correcting the problems in an efficient m More

by markeo123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Clark
Nov 26, 2014 -

Land Rover Orlando responded

Thank you for your kind feedback about Adam and our team. We appreciate your business and if there is anything else we may do to better serve you, please let me know. Sincerely, Rusty Olson, General Manager.

November 04, 2014

Great experience buying out of state Matt Yates has my highest recommendation which leads me to think that the dealership overall is fantastic as well. I found a BMW 535i on the web that More

by sshope
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Nov 26, 2014 -

Land Rover Orlando responded

Thank you! Your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Matt and our team. If there is anything else we may do to enhance the quality of your ownership experience, please let me know. Sincerely, Rusty Olson, General Manager.

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