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Land Rover Orlando

Orlando, FL

4.4
494 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 494 reviews

August 03, 2015

Very easy process Erik was our sales rep. We ordered a 2016 Range Rover Sport. He helped us puck the right upgrades and made great suggestions! The vehicle came in t More

by Brigitte Knott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and Erik and Pat
Sep 01, 2015 -

Land Rover Orlando responded

Thank you, Mrs. Knott, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we accomplished this for you. Thank you for your high marks and for your business. Sincerely, Rusty Olson, General Manager.

July 30, 2015

Out of state Had an excellent experience with Erik at Land Rover Orlando! We closed the deal while we were out of state. On the day that we picked up the car, Erik More

by Flafiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberg
Sep 01, 2015 -

Land Rover Orlando responded

Thank you and that's wonderful to hear! I'm delighted we were able to exceed your expectations and assist you with a remote delivery! If there is anything further we may do to improve on your ownership experience at any time, please feel free to reach out to me. Thank you for choosing Land Rover Orlando. Warm Regards, Rusty Olson, General Manager.

July 23, 2015

Service department is horrible Had to get a new key made for my Land Rover. I get there to pick up the vehicle and there is a note on how to use the key in the ignition on the invoi More

by 127za127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know employees name
Sep 01, 2015 -

Land Rover Orlando responded

I apologize that you had this experience and this is not something we're used to hearing. Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. In every facet of our dealership, customer service is our number one priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 695-9100, or, if you prefer, you may email me at rolson@fieldsauto.com. Thank you and again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Rusty Olson, General Manager.

July 17, 2015

New Range Rover Evoque Pure Plus My experience has been very positive. I requested Matt Yates As my dealer Associate because he was recomended by another good friend who also has hav More

by Monica Varela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt YAttes
Jul 21, 2015 -

Land Rover Orlando responded

That's what we're always striving for, "a great experience." I'm delighted we made this happen for you and congratulations on your new Range Rover Evoque! If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Rusty Olson, General Manager.

July 15, 2015

Great Shopping Experience @ Land Rover of Orlando Great Service by Matt Yates of Land Rover of Orlando. Came in for an LR4, and left with a great car @ a great price, and a new Friend! Thank you Mat More

by itaiguy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 21, 2015 -

Land Rover Orlando responded

That's great to hear and congratulations on your new vehicle! The pleasure is ours! If there is anything further we may do to enhance the quality of your ownership, please don't hesitate to ask. Welcome to the Fields family. Best Regards, Rusty Olson, General Manager.

July 10, 2015

My first Land Rover!!! My first Land Rover Discovery Sport!!! After driving Mercedes for YEARS I now realize I should have switched long time ago. What a difference in More

by rosana123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Jul 13, 2015 -

Land Rover Orlando responded

Congratulations on your first Land Rover and welcome to the Fields and Land Rover families! Thank you for your kind words about your experience at Land Rover Orlando. It's definitely our pleasure to serve your automotive needs. If there is anything further we may do to enhance the quality of your ownership, please let me know. Best Regards, Rusty Olson, General Manager.

June 29, 2015

Full Service with a smile. Matt Yates has been my car man for the last two Range Rovers. I think he is fantastic. I never drive to Orlando from Gainesville. I call Matt, tell hi More

by Cattle Rancher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Jun 30, 2015 -

Land Rover Orlando responded

Yours is certainly the type of experience we work for with each visit and I'm delighted we ensured this for you. We're proud to have Matt as part of an outstanding team, dedicated to our customers and with feedback like yours it is evident that we are maintaining this. If there is anything else we may do to further enhance the quality of your ownership, please let me know. Warm Regards, Rusty Olson, General Manager.

June 07, 2015

Great experience This is my 3rd new vehicle, and Land Rover Orlando made buying a new vehicle a pleasant experience for the first time. Both my wife and I were pleased More

by NewDSowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Jun 22, 2015 -

Land Rover Orlando responded

Thank you for your continued business and congratulations on your new vehicle! It's our pleasure to serve your automotive needs! If there is anything else we may do to further enhance your automotive experience, please let me know. Thank you for choosing Land Rover Orlando. Kind Regards, Rusty Olson, General Manager.

May 23, 2015

Beware of this dealer and service charges If buying or leasing a Range Rover or Land Rover from this dealership, note that brakes last for no more than 20,000 miles and need to be replaced at More

by LR4 guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rusty Olson
Jun 22, 2015 -

Land Rover Orlando responded

Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. Customer service is our top priority, and I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at 407-695-9100. Again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Rusty Olson, General Manager.

April 27, 2015

Good experience Perfect service! Super professional. The buying process tool leas than an hour from the teat drive to the signatures. Erick has been precise and frien More

by Stefgemi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Apr 30, 2015 -

Land Rover Orlando responded

Thank you, your continued business and loyalty is greatly appreciated. We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Eric and our team. Warm Regards, Rusty Olson, General Manager.

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