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Land Rover Orlando

Orlando, FL

4.1
498 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 498 reviews

December 22, 2016

First time Range Rover Had a great experience with Michael Kammer at Orlando FL Range Rover. He had me in and out in 2 hours with most of the time spent inside the car going More

by Gmcgirl115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kammer
Apr 19, 2017 -

Land Rover Orlando responded

Thank you for making Land Rover Orlando your automotive choice! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty on each and every visit. Sincerely, Rusty Olson, General Manager.

December 03, 2016

Great experience Warm & welcoming. Whole experience was fast & easy. Love the car. Erik was very accommodating and made the experience very simple. Very happy with thi More

by Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberger
Apr 19, 2017 -

Land Rover Orlando responded

Thank you for choosing Land Rover Orlando! I am glad to hear that your visit was a memorable one! We look forward to serving your automotive needs in the future. Kind Regards, Rusty Olson, General Manager.

December 02, 2016

Satisfied with the service I received Erik was very knowledgeable and assisted me in purchasing my Evoque. I would definitely recommend to my friends and family. I love my new car! More

by Priscilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberg
Apr 19, 2017 -

Land Rover Orlando responded

Thank you for your positive comments, I am so glad to hear that you enjoyed your visit! If there is anything further we may do to help in the future, please feel free to reach out to me directly. It is our pleasure to serve your automotive needs. Best Regards, Rusty Olson, General Manager, Land Rover Orlando.

November 21, 2016

Stay away from this dealership. I had the absolutely worst car buying experience of a lifetime with this dealer. I dealt with a Sales Manager Eli and a Sales person named Mike. This More

by Scott Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eli Luber
Nov 22, 2016 -

Land Rover Orlando responded

Mr. Williams, Thank you for your feedback. If you had been upfront with us initially regarding your need to finance, rather than telling us you were paying cash and flying to Florida, we could have eliminated much of what you considered to be wasted time. As we explained several times after you let us know you needed to arrange financing, we have a fiduciary responsibility with our lenders that require we witness the signing of loan documents and establish one's identity. This is for your protection. We also explained many times the issues we have accepting an out of state loan check requiring us to record liens in another lender's favor. In your case we then had to attempt to perfect registration in California, a state that requires a vehicle inspection prior to any of the registration documents being processed. That meant the car had to get from Florida to San Francisco and complete the inspection process before we could begin the process of registration, all the while someone's money is being held up. You chose not to make this your money. We have no guarantee your lender would fund us prior to them receiving the registration documents, much less a California title. We were told we would receive a cashier's check with no stipulations from your credit union and that wasn't the case. All I heard from my employees was that you were demanding, belligerent, and condescending, and by your own admission, we were the second Florida dealer with which you had a problem. Sometimes we just have to end the process and move on, which is what we've done in your case. We have friends and acquaintances at many of the more than two dozen Land Rover retailers in your home state of California. We would be more than happy to make a few phone calls and introductions on your behalf. Regards, Rusty Olson General Manager Land Rover Orlando.

November 14, 2016

Great service and product! Our rep Matt Yates was awesome! Great knowledge of vehicles, accommodating, and kept us informed of our orders. We love the vehicles that we purchas More

by Cathy9268
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates and Veronica
Apr 19, 2017 -

Land Rover Orlando responded

The pleasure is ours! We strive to provide an exemplary experience on every visit at Land Rover Orlando and I’m proud to hear we made it happen for you. If there is anything else we can do to better serve you, please feel free to reach out to me. Thank you for choosing Fields! Sincerely, Rusty Olson, General Manager.

November 14, 2016

Beautiful car I really love it. Nice car interior is beautiful . Beautiful driving car . The salesman Mike has great personality is wonderful I worked with him before he's a More

by Alain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mick
Apr 19, 2017 -

Land Rover Orlando responded

Thank you for taking the time to review your experience with us. I’m am very pleased to hear that our staff here at Land Rover Orlando made your visit pleasant. Please check out our Facebook, Twitter and other social pages for promotions that you might be interested in. We look forward to serving you in the future, as always. Thank you for choosing Fields. Sincerely, Rusty Olson, General Manager.

November 10, 2016

New Range River Sport Made Easy Overall it was a great experience. No wheeeling and dealing, just good information and straight forward pricing. I would recommend the team at Land R More

by College Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eli Luber
Apr 19, 2017 -

Land Rover Orlando responded

Thank you for your continued business! It's our pleasure to have made your experience enjoyable at Land Rover Orlando, but most importantly, to find the perfect car to meet your needs. Fields Matters Because You Matter. Best Regards, Rusty Olson, General Manager.

October 25, 2016

Awesome Wonderful people to work with. This is our second vehicle purchase from Land Rover and both times we worked with Erik Ahlberg and he was professional More

by Bella12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberg
Apr 19, 2017 -

Land Rover Orlando responded

That’s wonderful to hear and certainly what we strive for with every visit! If there is anything further we may do to enhance the quality of your ownership experience with us, please don’t hesitate to ask. Kind Regards, Rusty Olson, General Manager, Land Rover Orlando.

October 20, 2016

Great experience as always This is at least my sixth Land Rover and all were handled by Michael Kammer. He and Veronica are great to work with and make the whole Process very e More

by Shealy1111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Kammer
Apr 19, 2017 -

Land Rover Orlando responded

Congratulations on your sixth Land Rover with us and thank you for your continued business and loyalty over the years! We are happy to have you as a part of the Fields Auto Group family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to our staff. Best Regards, Rusty Olson, General Manager, Land Rover Orlando.

October 10, 2016

Range Rover Purchase Matt was Great we had an excellent experience from start to finish! I will do business with this dealer and Matt again for sure. Thanks More

by corvette68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Apr 19, 2017 -

Land Rover Orlando responded

That's fantastic! And it’s the kind of experience we strive for every day. I will make sure to pass along the kudos to our entire Land Rover Orlando Team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Rusty Olson, General Manager.

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