Land Rover Orlando
Orlando, FL
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I have been working with Matt Yates for about 9 years now and keep going back to Land Rover because of his amazing 1st class service. I just bought my 5th vehicle from Matt at Land Rover and I highly recomme and keep going back to Land Rover because of his amazing 1st class service. I just bought my 5th vehicle from Matt at Land Rover and I highly recommend anyone that is considering a vehicle from Land Rover to ask for Matt Yates. He goes above and beyond and truly cares about his clients. More
Matt Yates was my salesman and he was amazing. Super helpful and really sweet. He went above and beyond to make my experience great. Thank you again for my BMW. I love it! Super helpful and really sweet. He went above and beyond to make my experience great. Thank you again for my BMW. I love it! More
I have been dealing with this dealership for many a years. Matt Yates has always been very helpful and on the ball. I highly recommend the dealership. years. Matt Yates has always been very helpful and on the ball. I highly recommend the dealership. More
I met them and Matt Yates the sales professional last Sunday night and they facilitated the sale of the car I wanted in less than a couple of hours to drive home. They are fast friendly and know the bus Sunday night and they facilitated the sale of the car I wanted in less than a couple of hours to drive home. They are fast friendly and know the business as Matt has been with the organization 15 plus years. Obviously, I highly recommend them and the team to provide fast effective, knowledgeable sales and service. More
My family has been using this dealership since the early 90’s. Matt Yates has been our amazing sales person for the last 8 plus years. I will be purchasing my 4th Range Rover Sport from him. I wholeheartedl 90’s. Matt Yates has been our amazing sales person for the last 8 plus years. I will be purchasing my 4th Range Rover Sport from him. I wholeheartedly recommend him for your sales needs. More
Michael Kammer was very responsive and effective selling my wife and I a jeep wrangler. We live out of state so this was a more complicated process including setting up transportation from Florida to NC. my wife and I a jeep wrangler. We live out of state so this was a more complicated process including setting up transportation from Florida to NC. Michael was right on top of this process and kept us informed throughout. The jeep arrived last night and we are very pleased with the buying experience. More
I would caution you as a buyer. Three weeks ago I purchased a BMW X5 M Competition from this dealership. Unfortunately the very next day I had to drop it off at my local BMW dea Three weeks ago I purchased a BMW X5 M Competition from this dealership. Unfortunately the very next day I had to drop it off at my local BMW dealership for service due to a check engine light that came on first thing in the morning. Come to find out the check engine light had come on 10x in the last 1,000 miles, 2 of those times during the mileage that the dealership had ownership of the vehicle. After some deeper digging at BMW it was brought to my attention that the check engine light was reset each time and the issues had not been corrected. Land Rover Orlando denies any responsibility for the fact that the check engine light came on during what appears to be a time while they were in possession of the vehicle and that potentially the check engine light was reset during that time. In fact when contacted the response was "I'm not sure what to tell you, the vehicle is covered under the factory warranty, maybe it was the previous owner" Yes 8 of those times I would agree must have come from the previous owner however the car was listed on their site with 10,942 miles and 2 of the times the engine light came on was after the listed mileage? I am seeking out additional information from BMW that would allow me to pursue this issue legally if in fact the dealership was aware of the problems with the vehicle. The second time I contacted the sales person to make him aware that BMW may need to keep the vehicle for 3 weeks due to the severity of issues with the engine the response was "that sounds like a long time, maybe just drive the vehicle until they can service it or bring it to a dealer that will fix it faster" One of the issues with the engine is the camshaft. Not sure you can drive the car with no worries when that is the issue hahahaah.... I want the dealership to take responsibility for what appears to be failure to disclose information regarding the condition of the vehicle. Or how about a level of understanding? An apology? Maybe the manager give me a call since I have requested it 2x from my sales person? We are talking about a $100k + vehicle that may need severe engine repairs, devaluing the vehicle. To make matters worse the sales person stated that "Our BMW dealership checked the vehicle when we took possession of it" If this is true then I would assume they hooked it up to their computer to check for engine codes, and if they did they would have found the 10 codes that were flagged over the last 1000 miles much like my local BMW dealership did within 5 minutes of checking the vehicle. I would tell you buyer beware. Be smarter than I was and have a mechanic come out and check over your potential purchase before making your decision. Do not trust that this or any dealership will disclose information that you may need prior to making a sound decision. More
Matt Yate was outstanding. Professional, knowledgeable, and very patient throughout -- especially during a hurricane Ian caused delay in delivery. His level of service couldn Professional, knowledgeable, and very patient throughout -- especially during a hurricane Ian caused delay in delivery. His level of service couldn't have been better. More