Land Rover Orlando
Orlando, FL
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Excellent Experience This was my first experience at a Land Rover dealership as I just purchased a used Range Rover that needed service. Everyone I encountered was profess This was my first experience at a Land Rover dealership as I just purchased a used Range Rover that needed service. Everyone I encountered was professional and friendly, starting with the young lady I spoke to on the phone to make my appointment. I had initially contacted the Land Rover in Merritt Island, but they were "not friendly" and I'm glad I called Orlando. When I arrived, Harry greeted me then I worked directly with Adam and Nathan, who were all wonderful. When Adam stepped out, another young man assisted me and made sure I was set up in their conference room so I could work while my vehicle was being finished. Finally another young man stopped in the conference room twice just to see if I needed anything. Although I did not get their names, this group worked as a great team and made sure the customer was happy. I must say this was the best experience I've had getting any vehicle serviced! More
Above and Beyond From start to finish all of the staff went beyond what’s expected that is excellence in customer service and customer experience its not only to drive From start to finish all of the staff went beyond what’s expected that is excellence in customer service and customer experience its not only to drive this machine it’s the entire experience that comes with it. Thanks. Again . More
Amazing Service Matt Yates assisted us with the trade in of our old Range Rover Sport for a new one and it was the easiest and fastest experience to date! He made th Matt Yates assisted us with the trade in of our old Range Rover Sport for a new one and it was the easiest and fastest experience to date! He made the whole process seamless. More
Excellent overall experince Matt Yates, since I first walekd it, was of great help. I was treated professionally and I was answered all questions. I was never preassured. I loved Matt Yates, since I first walekd it, was of great help. I was treated professionally and I was answered all questions. I was never preassured. I loved the experience and my purchase. More
Superb service as usual Always a pleasure coming here. Have been a customer here for the past fourteen years. I am so satisfied that my daughter and grandson each drive range Always a pleasure coming here. Have been a customer here for the past fourteen years. I am so satisfied that my daughter and grandson each drive range rovers and have similar experiences. More
great service Pete Williams went out of his way to find the exact vehicle we wanted, which was very hard to find, as there are only a handful of these available on Pete Williams went out of his way to find the exact vehicle we wanted, which was very hard to find, as there are only a handful of these available on the eastern seaboard. Pete was always very responsive and accessible and answered all our questions. Would definitely recommend Pete. More
Amazing Customer Service Joe did an amazing job making us feel valued and was extremely accommodating to our busy schedule. I cannot say enough on how Land Rover Orlando make Joe did an amazing job making us feel valued and was extremely accommodating to our busy schedule. I cannot say enough on how Land Rover Orlando makes us feel like we are working with family. More
Trade/purchase of Ramge Rover We had an excellent experience with Matt Yates and Arthur Martinez this month when we traded our 2017 Range Rover for a 2019 Range Rover. This was ou We had an excellent experience with Matt Yates and Arthur Martinez this month when we traded our 2017 Range Rover for a 2019 Range Rover. This was our second transaction within the past year with Matt Yates. Both men were professional, expedient, courteous, accommodating and a pleasure. We will definitely be back! More
LR4 repair Adan did a great job - vehicle needed multiple repairs. He worked me in even though I didn’t have an appointment. He kept me informed on progress and Adan did a great job - vehicle needed multiple repairs. He worked me in even though I didn’t have an appointment. He kept me informed on progress and the work was completed within acceptable timeframe. More