Land Rover Orlando
Orlando, FL
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Peter was great to work with and helped me through the entire process of purchasing my vehicle. He was knowledgeable and friendly and made my experience a positive one. entire process of purchasing my vehicle. He was knowledgeable and friendly and made my experience a positive one. More
Everything was Excellent The whole team the dealership nice and clean quality . The service department with manager Anthony And service advisor Adam nice people I love this dealership nice and clean quality . The service department with manager Anthony And service advisor Adam nice people I love this dealership More
Exceptional service department. They go the extra mile, the service department makes you feel wanted and understand, address issues. Unlike some online comments, I do not have issues with Land Rover's reli the service department makes you feel wanted and understand, address issues. Unlike some online comments, I do not have issues with Land Rover's reliability matters. More
Seamless transaction and a great buying experience! Erik and Jose were great to work with and I honestly dread purchasing vehicles. Very seldom is a purchase of a vehicle enjoyable as LRO made it. and Jose were great to work with and I honestly dread purchasing vehicles. Very seldom is a purchase of a vehicle enjoyable as LRO made it. More
Always welcoming always fare great customer service whether it's Joe in service Pete in sales Monique answering these calls or Eli. Great place to be buying or just getting maintenance. whether it's Joe in service Pete in sales Monique answering these calls or Eli. Great place to be buying or just getting maintenance. More
I brought my car in due to a leak in the windshield during rain or car wash. Quick turnover and was told the windshield needed to be replaced however it had been re-sealed until the back order windshie during rain or car wash. Quick turnover and was told the windshield needed to be replaced however it had been re-sealed until the back order windshield arrived. I was told to wait three days before taking into a car wash and no other directions. I waited 6 days and when I did the windshield leaked everywhere again. It is not fixed. I contacted the service rep Vanessa to make her aware. She asked if I could bring the car in again which I responded I would but asked times available. This was on 1/28/21. To date 2/4/21 I have not hear a word from her. More
I am delighted with the service department at Land Rover Orlando. They are efficient, professional and friendly. They explain in detail the work being done on the car, and I greatly appreciate their profi Orlando. They are efficient, professional and friendly. They explain in detail the work being done on the car, and I greatly appreciate their proficiency and dedication to first class service. More
The service department is inept at best, broken promise after broken promise, the last broken promise was Saturday after stating the car was ready for pick up and of course I drive there for the 4th time a after broken promise, the last broken promise was Saturday after stating the car was ready for pick up and of course I drive there for the 4th time and the vehicle still was not completed, then the service manager stated that my car would be delivered on Monday ( keep in mind this has been going on since September of 2020 and here I sit on Wednesday night with no vehicle, no phone calls and zero communication, our family has bought 14 cars collectively from the Fields auto group and I will insure that this is the last!!!!! I will post this on all review boards, absolutely ridiculous More